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"The room was great!!! Your staff are very friendly and gave great service. We didn't have breakfast at the hotel."

"Clean room, nice view, great public bath. Parking is quite convenient, there is a footbridge that connects parking to the hotel via a mall. "

"The hotel offers all night onsen bath, as well as complimentary ice popsicles and mini ice cream treats for you to enjoy after taking a bath (or not). Also provides complimentary soba noodles at 9:30 pm (last for maybe two hours) on 1/F. Excellent service overall and definitely will stay here again in the future."

"The staff were very professional and friendly. Some of the best service I have ever had"

"Excellent Breakfast Buffet "

"Wonderful friendly and extremely helpful staff! I would definitely stay again when in Wakayama . The hotel is well located to the park and Castle. "

"Clean hotel and Friendly staffs"

"Clean room. Family friendly. Nice Staff."

"It is a very new hotel, new concept of hotel management, so we are old age learning new way of hotel staying ! :) Remember this hotel is 10am checked out , I didn’t notice it … so we ere a bit late to checkout, but the lady in charge is very friendly and helpful, very polite too ! All in all, the hotel provides us a clean and safety environment! Happy stay ! Thank you !"