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关于Days Inn by Wyndham Warrensburg的点评

2.5 out of 5
Days Inn by Wyndham Warrensburg
204 East Cleveland Street, Warrensburg, MO

点评

6.4
10 分 - 超赞。17 条好评,共有 82 条点评" "
8 分 - 还可以。19 条好评,共有 82 条点评" "
6 分 - 一般。21 条好评,共有 82 条点评" "
4 分 - 很差。11 条好评,共有 82 条点评" "
2 分 - 糟糕。14 条好评,共有 82 条点评" "

7.2/10

清洁度

7.2/10

员工和服务

5.4/10

服务设施

6.0/10

住宿条件和设施

7.2/10

环保

点评

6/10 一般

tammy

与家人出行
不满意:服务设施
The rooms were very big. Breakfast left a lot to be desired.
2024 年 5 月入住 2 晚
General Manager 于 2024年05月10日 的回复
Dear Tammy,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

6/10 一般

John

团体旅客
满意:服务设施,清洁度
Felt like Buddy the elf in the shower. I’m 6’ 1” and the shower was at chest level. Room was clean and otherwise amenities were adequate.
2024 年 3 月入住 1 晚
General Manager 于 2024年03月27日 的回复
Dear John,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

10/10 超赞

Arvind

满意:清洁度、员工和服务、住宿条件和设施
Nice
2024 年 2 月入住 2 晚
General Manager 于 2024年02月22日 的回复
Dear Arvind,Thank you for choosing us at Days Inn by Wyndham Warrensburg during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

8/10 还可以

Valerie

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Bobby 于 2024年01月25日 的回复
I am pleased to learn that you enjoyed the value and the amenities here at the Days Inn by Wyndham Warrensburg. Thank you again for taking the time to share your rating and we look forward to serving you again!

10/10 超赞

Jorge

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 3 晚
Bobby 于 2024年01月12日 的回复
I am happy to learn that you enjoyed the value and the amenities of our hotel. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. We hope to serve you once again when your travels bring you back to the area.

10/10 超赞

Maria

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent place to stay
2023 年 12 月入住 3 晚
Bobby 于 2023年12月15日 的回复
Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. Thank you for taking the time to share your experience and for letting us know that we met your expectations. We look forward to serving you with a future stay soon.

6/10 一般

真实旅客

与家人出行
满意:员工和服务
不满意:住宿条件和设施
Some issues
Hotel had a broken reading lamp and every time you changed the tv station from the preset station it said no video. Very frustrating when you have children.
2023 年 12 月入住 1 晚
Bobby 于 2023年12月11日 的回复
Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made due to the TV. Know that your voice is important to us and that we are addressing these issues to improve upon the guest experience at our hotel. We hope you will return for a future stay so we are able to provide a ten star experience for you next time.

8/10 还可以

Melissa

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 3 晚
Bobby 于 2023年12月5日 的回复
I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We are all looking forward to your next visit and hope it will be just as enjoyable.

2/10 糟糕

Haille

2023 年 11 月入住 1 晚
Bobby 于 2023年12月14日 的回复
I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. We will improve upon the guest experience at our hotel. We hope you'll return to enjoy the continuous improvements made in our accommodations and services.

6/10 一般

Gwendolyn

不满意:住宿条件和设施
2023 年 10 月入住 2 晚
Bobby 于 2023年10月23日 的回复
Thank you for being a guest and taking the time to share your review. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

8/10 还可以

Martha

满意:清洁度、员工和服务、住宿条件和设施
Nice but noisy
The property was fine for my needs. My only problem was something the management had very little control over. This is in a college town and evidently there was some kind of competition going on. On my second night two groups of teenagers arrived and they spent all their time talking in front of my door. This being an older property without elevator, I was on the ground floor & could hear all the footfalls from either floor.
2023 年 10 月入住 1 晚
Bobby 于 2023年10月18日 的回复
We appreciate the time you've taken to give us your thoughtful review. Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for you and other guests in the future. We apologize the issue with the noise was not addressed in a timely manner. We can't wait to show you how we continue to improve based on feedback like yours.

8/10 还可以

真实旅客

满意:清洁度、员工和服务、客房舒适度
This was a good hotel for an overnight stay. It was a little sketchy in that my room was down two corridors that had
2023 年 10 月入住 1 晚
Bobby 于 2023年10月16日 的回复
We are delighted to hear from you and thrilled to learn you enjoyed your stay here with us at the Days Inn. Thank you for taking the time to share your review. I am glad that we were able to meet your expectations of service and accommodations and we're all looking forward to your next visit.

2/10 糟糕

kathy

不满意:员工和服务
2023 年 10 月入住 3 晚
Bobby 于 2023年10月14日 的回复
Thank you for your rating. God bless you.

4/10 很差

Jennifer

不满意:员工和服务、服务设施、住宿条件和设施
Upon check-in, I was surprised the hotel was much older than I had expected. There was no hot water in the shower, just a tiny stream of hot water in the bathroom sink. I wasn’t able to report it until the next morning because I was way too ready for bed. There are two reasons we pay for hotel rooms, sleep and shower. I was not able to take a shower at all. When I reported it the next morning, I was not offered any credit, the manager just stared at me. I requested a partial room credit, he said he would have to ask his manager. Four days later, I still haven’t heard anything I will contact, but hadn’t have time yet.
2023 年 10 月入住 1 晚
Bobby 于 2023年10月12日 的回复
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the noise issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.

10/10 超赞

Gwenda

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very nice and friendly. My room was very clean. The breakfast area and check in areas were also. However, please repair the stairs going to second floor. They need improvements badly.
2023 年 9 月入住 1 晚
Bobby 于 2023年09月20日 的回复
It means a lot to us that you've taken the time to share this positive experience at our hotel. We are delighted to discover our services, accommodations and amenities met your needs. Thank you so much for your compliments to our breakfast options and service. We are looking forward to serving you once again when your back in the area.

4/10 很差

Jayden

与家人出行
不满意:员工和服务、服务设施、住宿条件和设施
the place was nice inside the room but the service was so bad and we left with beg bug bites.
2023 年 9 月入住 2 晚
Bobby 于 2023年09月18日 的回复
I am so disappointed to hear that you were so dissatisfied with our services and that our rating for your experience is so low. We value your opinion and suggestions for improvement as these comments help us to improve upon the guest experience at our hotel. We hope you'll return to enjoy the continuous improvements made in our accommodations and services.

6/10 一般

Tracy

与家人出行
满意:清洁度
不满意:住宿条件和设施,员工和服务
Basic bed to sleep in
The hotel is basic. There is no attendant until you ring a bell. The fridge and ac were off so it took a few hours for the room to be comfortable. Breakfast extremely limited
2023 年 8 月入住 1 晚
Bobby 于 2023年08月18日 的回复
I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. We value your opinion and suggestions for improvement as these comments help us to improve upon the guest experience at our hotel. We hope you'll return to enjoy the continuous improvements made in our policies, accommodations and services.

10/10 超赞

Jorge

2023 年 8 月入住 6 晚
Bobby 于 2023年08月18日 的回复
It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. We are thrilled to have met your expectations with our friendly services and cleanliness of our guest rooms. Your positive feedback is appreciated, and we hope to impress you again during another visit to the area!

4/10 很差

Leslie

团体旅客
满意:客房舒适度,员工和服务
不满意:住宿条件和设施
2023 年 8 月入住 1 晚
Bobby 于 2023年08月18日 的回复
Your review and rating are greatly appreciated, though it is very disappointing to learn of the bad impression we made during your recent stay. We are forever working to improve upon the guest experience and I hope you will remember our attributes for when you return during another trip to the area to see how we have improved to impress you even more.

10/10 超赞

Michelle

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Property is older and dated, family owned. The area is safe, small town. Room is clean and items have updated. Bed was comfortable. I woke up hot because the outdoor temp is cooler then the 70 degrees i had it set on. I dropped the temp and the room cooled down. I travel for work, every week. Clean, bug free, safe place is my requirements. I could pay for 4 star... but I dont want to pay the cost of a high end room. I find it annoying that people write reviews complaining about a 2 star hotel that didn't have 4 star amenities. Perspective folks.
2023 年 7 月入住 1 晚
Bobby 于 2023年07月22日 的回复
Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing a comfortable and convenient experience for our valued guests. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. We're glad you had a great time with us and we look forward to serving you again.

8/10 还可以

Relda

2023 年 6 月入住 1 晚
Bobby 于 2023年06月5日 的回复
Thank you for taking the time to let us know how you enjoyed your stay with us. We're glad you had a great time with us and we look forward to serving you again.

10/10 超赞

yosimy

满意:清洁度、员工和服务、住宿条件和设施
Very clean, staff helpful to customer, and fast check in.
2023 年 5 月入住 6 晚
Bobby 于 2023年05月28日 的回复
Thank you for taking the time to let us know how you enjoyed your stay with us. I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We are so glad that your stay was enjoyable, and we look forward to seeing you again.

6/10 一般

Jason

满意:员工和服务
不满意:住宿条件和设施
2023 年 5 月入住 1 晚
Bobby 于 2023年05月8日 的回复
Thank you for being a guest with us and for taking the time to share your review and feedback. We hope to earn your business again when you return to the area.

2/10 糟糕

Robert

商务旅客
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Do not stay here
Construction, no hanging rack for dress clothes, nosey, television did not work. It was so bad, I only stayed one day out of the four scheduled. I will never stay there again and I will discourage other people from staying there as well.
2023 年 4 月入住 4 晚
Bobby 于 2023年04月7日 的回复
It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly maintained according to the high standards of our maintenance staff. Thank you for letting us know of the inconveniences you experienced so we can do our best to avoid repeating this for future guests. We hope you will change your mind and return for a future stay to see how we have addressed this matter and improved upon the overall guest services and accommodations.

6/10 一般

Nate

不满意:清洁度
2023 年 3 月入住 2 晚
Bobby 于 2023年03月21日 的回复
Thank you for leaving us your rating!! We are pleased you enjoyed your recent stay with us. We hope to see you again in your future travels.

10/10 超赞

Christine

满意:员工和服务、服务设施、住宿条件和设施
For the price it was a decent accommodation and had basic things like fridge ,microwave,and breakfast. Not used to seeing that in cheap hotels. Definitely for the price it was nice and had everything i needed. Will go back if im ever spending the night in Warrensburg, Missouri. And the manager was very polite and made sure we had what we needed.
2023 年 2 月入住 1 晚
Bobby 于 2023年02月28日 的回复
It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. I am excited to hear that we have been an important part of your travel convenience. We look forward to serving you again in the future!

10/10 超赞

Cindra

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was great everyone was so nice
2023 年 2 月入住 1 晚
Bobby 于 2023年02月18日 的回复
Thank you for choosing to be a guest with us here at the Days Inn by Wyndham Warrensburg. Your kind comments make us happy, we're glad to learn that you enjoyed the clean accommodations and attentive services. Your recommendation is very appreciated, and we hope to have you back for a future stay soon!

8/10 还可以

Shannon

2022 年 12 月入住 1 晚
Bobby 于 2023年12月5日 的回复
It means a lot to us that you've taken the time to share this positive experience at our hotel. I am pleased to learn that you enjoyed the value and the amenities here at the Day Inn by Wyndham Warrensburg. Thank you again for taking the time to share and we look forward to serving you again!

4/10 很差

Mark

与配偶出行
不满意:员工和服务、服务设施、住宿条件和设施
Smelled bad in the lobby and the shower head is way to low
2022 年 11 月入住 1 晚
Bobby 于 2022年11月13日 的回复
Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you would find your expectations to be far surpassed if you ever returned to the area, we would like to invite you back for another stay.

4/10 很差

Taylor

与家人出行
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Awful stay
The lampshades and mirrors where dirty the toilet moved and was shimmed to hold it in place when asked to get a room move over the toilet moving six inches to the right I was told to wait in the morning for a manager then after calling hotels.com I got moved to a room with holes behind the doors hair in the bathroom and no towel holders of any sort
2022 年 10 月入住 1 晚
Bobby 于 2022年10月30日 的回复
I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations, and hospitality. Know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience. We greatly appreciate your time in bringing a number of important matters to light and we hope that you will find your expectations to be far surpassed during your next stay with us.

2/10 糟糕

Kelsey

商务旅客
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This place should be shut down. DO NOT STAY HERE.
2022 年 10 月入住 1 晚
Bobby 于 2022年10月22日 的回复
Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.

2/10 糟糕

Nekeesha

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
When I checked in I found out the smoking rooms were on the 2nd floor with no elevator. It's a struggle for me to take the stairs so I avoid them at all costs. It was homecoming weekend so the hotel was fully booked I guess. They also more than doubled the price of the rooms. I paid $135 a night, $310 for 2 nights. I saw a roach in my room in the first 10 minutes crawling across the wall. Then I saw one crawling across the carpet, perched by the TV & in the crevice of the bathroom sink. I woke up Saturday with itchy spots, red welts & swollen patches on my arms and back. Saturday evening I was laying in bed & saw a bug crawl from under the pillow toward my arm. I could not get to my phone fast enough to get a photo or video. I called the front desk & the man came up & lifted the sheets off my bed looking for bed bugs. He picked up 3-4 black spots which he said were lint. He said they do have roaches but do not have bed bugs. I'm still scratching these areas a day after my stay. I used to stay here every 2 years when I come up for homecoming, but I'll never stay here again. I had to limit the number of activities I participated in because I could not go up & down the stairs multiple times in a day. Completely dissapointing!
2022 年 10 月入住 2 晚
Bobby 于 2022年10月17日 的回复
We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. Further, any issue related to insects is promptly addressed through professional treatments right away. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience!

2/10 糟糕

greg

团体旅客
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
There were visible bed bugs
2022 年 10 月入住 1 晚
Bobby 于 2022年10月17日 的回复
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.

2/10 糟糕

LaDonna

商务旅客
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Cockroaches
2022 年 9 月入住 1 晚
Bobby 于 2022年09月10日 的回复
I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service and accommodations. Know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience. We hope that you will give us another chance in the future.

6/10 一般

Adena

与家人及幼儿出行, 与家人出行, 与配偶出行
满意:员工和服务
不满意:住宿条件和设施,服务设施
Paid 360.00 for 2 nights and the toilet didn’t flush unless I held the handle down Breakfast area not comfortable Windows dirty
2022 年 8 月入住 2 晚
Bobby 于 2022年08月28日 的回复
I regret to hear that you weren't thoroughly impressed with our accommodations and services. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return to see how we grow and evolve. I am very sorry for the impression we left you with, and we hope you will return to experience our continuing improvements.

2/10 糟糕

Tim

团体旅客
不满意:住宿条件和设施,员工和服务
Terrible server center from the front desk
2022 年 8 月入住 1 晚
Bobby 于 2022年08月8日 的回复
Thank you for your review. We will look into how we can use your feedback to provide better service in the future.

10/10 超赞

Debi

2022 年 7 月入住 1 晚
Bobby 于 2023年02月18日 的回复
It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. I am excited to hear that we have been an important part of your travel convenience. We look forward to serving you again in the future!

6/10 一般

Evan

满意:员工和服务
It is ok to us
2022 年 7 月入住 1 晚
Bobby 于 2022年07月27日 的回复
Thank you for your review. I am glad that you enjoyed your stay. We hope to see you again in the future.

2/10 糟糕

Lisa

团体旅客
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 6 月入住 1 晚
Bobby 于 2022年08月8日 的回复
Thank you for leaving us you're rating. We hope to see you in the future.

6/10 一般

Lisa

与家人出行
2022 年 6 月入住 1 晚
Bobby 于 2022年08月8日 的回复
Thank you for leaving us your review. We hope we can earn a 10 on your next visit!!!

2/10 糟糕

Jose

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Inside the room have bed bugs is nasty
2022 年 5 月入住 4 晚

8/10 还可以

Paige

2022 年 5 月入住 2 晚

10/10 超赞

Donna

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 5 月入住 1 晚

8/10 还可以

Michael

2022 年 5 月入住 1 晚

10/10 超赞

Brittany

2022 年 3 月入住 1 晚

10/10 超赞

Brian

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to stay for a couple of nights and close to dining
2022 年 2 月入住 2 晚

2/10 糟糕

Ana

Worst place in the world!!
I did not stay the motel, because it is not a hotel was awful. It was unsafe. I was asked to enter through a back door not the lobby. It was dirty and it smelled awful. I had to book a room elsewhere. The owner refused to refund my money and started yelling at me and cussing me out. He proceeded to tell me it was my fault for booking the room!!’
2022 年 1 月入住 1 晚

10/10 超赞

Kathy

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great for a one night stay
2022 年 1 月入住 1 晚

6/10 一般

Margaret

满意:员工和服务,清洁度
Okay For Mid-Range Motel
It was okay for a mid-range motel property. It looked clean and was convenient to my needs. I selected this motel based on location and price. The bed wasn't particularly comfortable. The toilet rocked and didn't flush completely. I was concerned the 2nd night when people moved in upstairs as I could hear every move they made, but they settled down quickly. Offered a "light" breakfast, but only 2 tables in the lobby and had better breakfast offers from family members also in town. Country Kitchen restaurant is a short walk away and served very good food.
2022 年 1 月入住 2 晚

6/10 一般

真实旅客

商务旅客
满意:客房舒适度,清洁度
不满意:住宿条件和设施,员工和服务
Old hotel but clean
The hotel is very old but clean. The bed was the best part of the stay. The ac unit would go pff and come right back on all night. The front desk area was a mess andyhe attendant spoke very broken english.
2022 年 1 月入住 1 晚