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关于沃伦顿温德姆速 8 酒店的点评

2 out of 5
沃伦顿温德姆速 8 酒店
1429 North Service Road East, I-70, Exit 193, Warrenton, MO

点评

7.4

还可以

10 分 - 超赞。131 条好评,共有 476 条点评" "
8 分 - 还可以。169 条好评,共有 476 条点评" "
6 分 - 一般。81 条好评,共有 476 条点评" "
4 分 - 很差。49 条好评,共有 476 条点评" "
2 分 - 糟糕。46 条好评,共有 476 条点评" "

7.6/10

清洁度

7.6/10

员工和服务

6.8/10

服务设施

7.2/10

住宿条件和设施

7.6/10

环保

点评

10/10 超赞

QIANYUN

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable and clean hotel. Located in a nice neighborhood. Came here for the solar eclipse. Great stay.
2017 年 8 月入住 1 晚

6/10 一般

IDA

满意:清洁度
2024 年 5 月入住 1 晚
Manager 于 2024年05月25日 的回复
Hello IDA,We're glad to hear you stayed with us! Please feel free to reach out to us directly with any feedback you would like to share about your experience at our hotel. We value your insights and hope to welcome you back in the future for an improved stay.

6/10 一般

Edward

满意:员工和服务
不满意:清洁度
Unfortunately there was a sock, dust bunny’s and tooth cleaning device behind and next to the bed. I didn’t really have to look. They were in plan sight. The sheets were clean and I slept comfortably.
2024 年 5 月入住 1 晚
Manager 于 2024年05月14日 的回复
Hello Edward, We appreciate you sharing your experience with us. We're glad to hear that you found the sheets clean and had a comfortable night's sleep. Your feedback helps us improve, and we'll share your comments with our housekeeping team for further review.

8/10 还可以

Tiffany

与配偶出行
满意:住宿条件和设施,服务设施
Overall decent experience
2024 年 5 月入住 1 晚
Manager 于 2024年05月10日 的回复
Hello Tiffany,We're glad to hear you had a decent experience during your stay with us. Your feedback is valuable to us and will help us continue to improve our services for all future guests. Please feel free to reach out to our management team directly with any further comments or suggestions you may have.

6/10 一般

Virginia,Toccoa

与家人出行
满意:住宿条件和设施,清洁度
While the property was acceptable, the service was lacking. Unfriendly and the breakfast consisted of toast, waffles, and stale cereal with no milk.
2024 年 5 月入住 1 晚
Manager 于 2024年05月4日 的回复
Hello Virginia,We appreciate your feedback on your recent stay. We will review your comments with our team to ensure a more welcoming experience for our guests in the future. Your concerns regarding the breakfast selection will be shared with the appropriate departments to make necessary improvements.

8/10 还可以

Carl

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Manager 于 2024年05月1日 的回复
Hello Carl, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

2/10 糟糕

BECKY

不满意:员工和服务,清洁度
I WILL NEVER STAY HERE AGAIN!!!!
2024 年 4 月入住 1 晚
Manager 于 2024年04月26日 的回复
Hello BECKY,We're sorry to hear your stay didn't meet your expectations. Your feedback is important to us for future improvements. We appreciate your sharing your experience with us.

6/10 一般

Hannah

满意:员工和服务,清洁度
2024 年 4 月入住 1 晚
Manager 于 2024年04月25日 的回复
Hello Hannah, We appreciate you choosing to stay with us and hope you had a pleasant experience overall. Should you have any specific feedback to share, please don't hesitate to reach out to us directly. We value your input and strive to improve our services for all guests.

10/10 超赞

Antonio

与家人及幼儿出行
满意:清洁度、员工和服务、住宿条件和设施
Good all around..
2024 年 4 月入住 1 晚
Manager 于 2024年04月9日 的回复
Hello Antonio,We are pleased to hear that you had an overall positive experience during your stay with us. We appreciate your feedback and hope to welcome you back in the future for an even better experience.

10/10 超赞

Robert A.

满意:员工和服务、服务设施、住宿条件和设施
Everything was great. Quick checkin. Clean hotel.
2024 年 2 月入住 1 晚
Manager 于 2024年02月29日 的回复
Hello Robert A.,We are pleased to hear that you had a positive experience with us, from our efficient check-in process to our clean accommodations. Your feedback is truly appreciated and we hope to welcome you back soon for another enjoyable stay.

10/10 超赞

JERRY

满意:清洁度、员工和服务、住宿条件和设施
Great room
2024 年 2 月入住 1 晚
Manager 于 2024年02月20日 的回复
Hello JERRY,We are pleased to hear that you enjoyed your room during your stay.Thank you for taking the time to share your positive feedback with us.

6/10 一般

Rob

商务旅客
2024 年 1 月入住 1 晚
Manager 于 2024年01月9日 的回复
Hello Rob,We appreciate you choosing our hotel for your stay. We kindly encourage you to reach out to us with any feedback you may have about your experience so that we can address any concerns. We value your opinion and look forward to hearing from you.

10/10 超赞

Richard

满意:清洁度、员工和服务、住宿条件和设施
The staff
2023 年 12 月入住 1 晚
Manager 于 2024年01月8日 的回复
Hello Richard,We appreciate your feedback regarding our staff. We strive to provide excellent service to all of our guests. If you encountered any issues during your stay, we apologize for any inconvenience caused. Please feel free to contact our management team directly to discuss your experience in further detail.

8/10 还可以

susan

2023 年 12 月入住 1 晚
Manager 于 2024年01月3日 的回复
Hello susan,We appreciate you taking the time to rate your recent stay at our hotel. If you have any specific feedback or concerns, please don't hesitate to reach out to us directly so we can address them. We value your experience and look forward to welcoming you back in the future.

4/10 很差

Michael

与家人出行
满意:客房舒适度
不满意:清洁度
2023 年 12 月入住 1 晚
Manager 于 2023年12月30日 的回复
Hello Michael,We apologize if your recent experience at our hotel did not meet your expectations. We encourage you to please reach out to us directly so that we may address any concerns you may have had during your stay. Our team is always eager to improve our guest experiences. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.

10/10 超赞

Chris

满意:清洁度、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Manager 于 2023年12月21日 的回复
Hello Chris,We are thrilled to hear that you had an excellent experience during your stay with us! We strive to provide top-notch service to all our guests, and we are glad to know that we met your expectations. If you have any additional feedback or if there is anything else we can assist you with, please don't hesitate to reach out to us. We hope to welcome you back soon!

8/10 还可以

Norman

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Manager 于 2023年12月7日 的回复
Hello Norman,Thank you for choosing our hotel for your stay. We appreciate your positive rating and are glad that you had a satisfactory experience during your visit. If you have any further comments or suggestions, we encourage you to reach out to us directly so that we can continue to improve our services. We hope to welcome you back again in the future.

10/10 超赞

DOUGLAS,ARLINGTON

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great
2023 年 11 月入住 1 晚
Manager 于 2023年11月29日 的回复
Hello DOUGLAS,Thank you for choosing our hotel for your recent stay. We truly appreciate your feedback and are glad to hear that you had a great experience with us. We strive to provide great service to all our guests and we're delighted that we met your expectations. We hope to have the opportunity to welcome you back in the future.

6/10 一般

allen

团体旅客
满意:客房舒适度
不满意:住宿条件和设施
Just decent enough to stay
You get what you pay for. A budget motel thats just good enough to stay. No bugs, hair clinging all over the bathroom walls, dust on the nightstand. So clearly the rooms arent being cleaned as often as they should. Exposed carpet tack strips that would poke you walking into the bathroom. The worse breakfast ive ever had. The waffle maker would only make over easy waffles. Crispy on the outside and runny in the middle. Overall it was just enough to keep me there but i wouldnt ever stay there again.
2023 年 11 月入住 1 晚
Manager 于 2023年11月14日 的回复
Hello allen, Thank you for sharing your feedback with us. We're sorry to learn about your less than satisfactory experience during your stay. We would like to assure you that cleanliness is a top priority for us, and we will address your concerns with our housekeeping team. We apologize for any inconvenience caused by the exposed carpet tack strips. We appreciate your feedback on our breakfast options and will take it into consideration for future improvements. We hope you will give us another chance to provide you with an exceptional stay in the future.

2/10 糟糕

Shirley

不满意:清洁度
Room smelled terrible. Hair on bathroom floor.
2023 年 11 月入住 1 晚
Manager 于 2023年11月14日 的回复
Hello Shirley, We regret to hear about your unpleasant experience during your stay. We take cleanliness and hygiene seriously and this is certainly not the kind of experience we strive to provide. We encourage our guests to report any issues they encounter during their stay so that we can address them immediately. We appreciate your feedback and hope you will give us another chance to provide an improved experience in the future.

2/10 糟糕

Jon

商务旅客
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 3 晚
Manager 于 2023年11月14日 的回复
Hello Jon, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We encourage you to reach out to our management team directly to discuss your concerns further.

6/10 一般

Ronaldo

2023 年 11 月入住 2 晚
Manager 于 2023年11月11日 的回复
Hello Ronaldo,Thank you for taking the time to share your exceptional experience with us! We are delighted to hear that we exceeded your expectations during your stay. We sincerely appreciate your positive feedback and hope to welcome you back to our hotel in the future for another extraordinary visit.

6/10 一般

Amanda

带宠物出行, 与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
I booked a room in a pet friendly hotel. When I arrived, I was advised that only 3 rooms in the entire hotel allow pets, and they were already occupied. (When reserving online, there is no option to say you are traveling with a pet.) So, the employee had to cancel my room, when we arrived at 8 in the evening, after a long day of driving. He was super apologetic and referred me to a hotel with available pet friendly rooms. He even called Expedia to make sure I'd get a refund on my non-refundable reservation, took a picture of his email to th with the cancellation information too, so that's why my rating is a 3 star instead of a 1 star.
2023 年 11 月入住 1 晚
Manager 于 2023年11月9日 的回复
Hello Amanda, Thank you for staying with us and sharing your feedback. We apologize for any inconvenience caused during your stay. We understand that the lack of available pet-friendly rooms was disappointing. We appreciate our employee's efforts to assist you with finding alternative accommodation and facilitating the refund process. Your feedback is valuable to us, and we will take it into consideration to improve our online booking system.

10/10 超赞

真实旅客

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent service!
Easy check in. Room was as described. Friendly and helpful in all ways needed.
2023 年 10 月入住 2 晚
Manager 于 2023年10月31日 的回复
Dear Guest,Thank you for your review! We're glad to hear that your check-in process was smooth and that your room was just exactly how you'd imagine it. Our team is always ready to assist and provide friendly service. We hope to welcome you back in the future.

10/10 超赞

Blaine

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Manager 于 2023年10月29日 的回复
Hello Blaine,Thank you for your exceptional rating! We are thrilled to have exceeded your expectations. We look forward to welcoming you back again soon!

4/10 很差

Mike

与家人出行
不满意:清洁度、员工和服务、住宿条件和设施
Not worth the price.
The room had a terrible smell that gave my wife a terrible headache. The room was too expensive for the quality.
2023 年 10 月入住 1 晚
Manager 于 2023年10月24日 的回复
Hello Mike,Thanks for sharing and I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

6/10 一般

Beau

与家人出行
不满意:住宿条件和设施
2023 年 10 月入住 2 晚
Manager 于 2023年10月18日 的回复
Hello Beau,Thank you for the exceptional rating! We are thrilled to have exceeded your expectations and look forward to welcoming you back for another amazing stay.

10/10 超赞

Kimberly

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚
Manager 于 2023年10月14日 的回复
Hello Kimberly,Thank you so much for your amazing rating! We are thrilled to hear that you had an exceptional experience at our hotel. We hope to welcome you back soon!

10/10 超赞

Michael

满意:清洁度、员工和服务、住宿条件和设施
Clean, comfortable room.
2023 年 10 月入住 1 晚
Jay Patel 于 2023年10月10日 的回复
Hello Michael,We are truly appreciative of your kind feedback about the service you experienced during your recent stay with us. Providing excellent service is at the heart of what we do, and we're glad to hear that you found our service to be great. Thank you for choosing to stay with us. We look forward to serving you again and ensuring that your future stays are just as enjoyable.

2/10 糟糕

Stephanie

与家人出行
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Not a habitable hotel
There was no heat, no hot water and there were cockroaches. I’m currently working with hotels.com and the hotel to request a refund. I only stayed there one night. Absolutely not habitable and disgusting.
2023 年 10 月入住 2 晚
Jay Patel 于 2023年10月9日 的回复
Hello Stephanie, We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 超赞

Robert

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The area was nice, The property was clean and taken care of. Slept well.
2023 年 10 月入住 1 晚
Jay Patel 于 2023年10月5日 的回复
Hi Robert,Thank you for sharing your brief but positive feedback about your recent stay at our hotel. We're pleased to hear that you liked your experience with us. Your satisfaction is important to us, and we're glad that we could provide you with a positive stay. Thank you for choosing our hotel, and we look forward to the opportunity to serve you again in the future.

10/10 超赞

samantha

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 3 晚
Jay Patel 于 2023年10月5日 的回复
Hello Samantha,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate and look forward to hosting you again in the near future.

8/10 还可以

Roy

满意:住宿条件和设施,清洁度
Coat
2023 年 9 月入住 1 晚
Jay Patel 于 2023年10月5日 的回复
Hello Roy,We are truly appreciative of your kind feedback about the service you experienced during your recent stay with us. Providing excellent service is at the heart of what we do, and we're glad to hear that you found our service to be great. Thank you for choosing to stay with us. We look forward to serving you again and ensuring that your future stays are just as enjoyable.

4/10 很差

Gerald

与家人出行
不满意:服务设施
Staff was helpful but not always present. Bed was not overly comfortable.
2023 年 9 月入住 1 晚
Jay Patel 于 2023年09月28日 的回复
Dear Gerald ,We are very sorry that you had a less than satisfactory experience here with us during your stay. We hope you will give us another chance to show you that this was an exception.Thank you,

10/10 超赞

Annette

2023 年 9 月入住 1 晚
Manager 于 2023年10月14日 的回复
Hello Annette,Thank you for the positive review! We're thrilled to hear that you had a great experience with us. We look forward to welcoming you back soon!

2/10 糟糕

Jennifer

不满意:清洁度、员工和服务、住宿条件和设施
If I would of thought to have looked under the sheets first I could of called it a loss and slept in the car for the night! Nope lesson learned - after sleeping here I woke up the fitted sheet had come undone and exposed the nasty yellow stained dirty bedding underneath. I have no clue how a business is operating under these conditions. I've stayed at many many hotels and motels upscale and tiny roadside dives for a nights rest from the road and never have any of them had a sight like this. I also checked the 2nd bed in the room same thing under that fitted sheet. Avoid this place at all costs save yourself a checkup at the doctor bc you'll need it if you wake up rolling in someone else's dried urine sheets. Sorry for the bad review but this is a health risk.
2023 年 9 月入住 1 晚
Jay Patel 于 2023年09月19日 的回复
Dear Jennifer ,We are very sorry that you had a less than satisfactory experience here with us during your stay. We hope you will give us another chance to show you that this was an exception.Thank you,

10/10 超赞

Lainie

与家人出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We booked the room with three queen beds but they gave us two rooms since that room was taken which was nice. Front desk was nice and accommodating, rooms were updated and clean. Beds were comfy. Overall it was a pleasant stay and would stay here again.
2023 年 9 月入住 1 晚
Jay Patel 于 2023年09月18日 的回复
Hi Lainie,Thank you for sharing your brief but positive feedback about your recent stay at our hotel. We're pleased to hear that you liked your experience with us. Your satisfaction is important to us, and we're glad that we could provide you with a positive stay. Thank you for choosing our hotel, and we look forward to the opportunity to serve you again in the future.

8/10 还可以

John

2023 年 9 月入住 1 晚
Jay Patel 于 2023年10月5日 的回复
Hello John,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate and look forward to hosting you again in the near future.

10/10 超赞

Kim

2023 年 9 月入住 1 晚
Jay Patel 于 2023年10月5日 的回复
Hello Kim,We are truly appreciative of your kind feedback about the service you experienced during your recent stay with us. Providing excellent service is at the heart of what we do, and we're glad to hear that you found our service to be great. Thank you for choosing to stay with us. We look forward to serving you again and ensuring that your future stays are just as enjoyable.

8/10 还可以

Diane,Statesville

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Served all my needs
2023 年 9 月入住 1 晚
Jay Patel 于 2023年09月17日 的回复
Hello Diane,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

6/10 一般

Robert

与家人出行
不满意:服务设施
It wasn’t very clean and smelled bad but the staff was very friendly and helpful
2023 年 9 月入住 2 晚
Jay Patel 于 2023年09月17日 的回复
Hello Robert,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate and look forward to hosting you again in the near future.

8/10 还可以

Scott

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Have stayed here many times. Good value for the price and close to my activities in the area.
2023 年 9 月入住 2 晚
Jay Patel 于 2023年09月4日 的回复
Hello Scott,We are truly appreciative of your kind feedback about the service you experienced during your recent stay with us. Providing excellent service is at the heart of what we do, and we're glad to hear that you found our service to be great. Thank you for choosing to stay with us. We look forward to serving you again and ensuring that your future stays are just as enjoyable.

8/10 还可以

Paul

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean room. Didn't like the $12 a day parking charge.
2023 年 8 月入住 1 晚
Jay Patel 于 2023年09月4日 的回复
Hello Paul,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. Also our hotel has a facility of free parking including truck parking and other commercial vehicles,we do not have a parking fee but sorry for the inconvience of confussion that occured. We thank you for the feedback regarding our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

6/10 一般

Robert

与家人出行
满意:住宿条件和设施,清洁度
2023 年 8 月入住 1 晚
Jay Patel 于 2023年08月28日 的回复
Hello Robert,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

8/10 还可以

Paula

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚
Jay Patel 于 2023年08月27日 的回复
Hi Paula,Thank you for sharing your brief but positive feedback about your recent stay at our hotel. We're pleased to hear that you liked your experience with us. Your satisfaction is important to us, and we're glad that we could provide you with a positive stay. Thank you for choosing our hotel, and we look forward to the opportunity to serve you again in the future.

8/10 还可以

Deborah

满意:住宿条件和设施,清洁度
2023 年 8 月入住 1 晚
Jay Patel 于 2023年08月27日 的回复
Hello Deborah,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate and look forward to hosting you again in the near future.

8/10 还可以

Douglas,Falls Church

团体旅客
A good value
2023 年 8 月入住 1 晚
Jay Patel 于 2023年08月27日 的回复
Hello Douglas,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

10/10 超赞

Stephanie,Pleasanton

2023 年 8 月入住 1 晚
Jay Patel 于 2023年09月17日 的回复
Hi Stephine,Thank you for sharing your brief but positive feedback about your recent stay at our hotel. We're pleased to hear that you liked your experience with us. Your satisfaction is important to us, and we're glad that we could provide you with a positive stay. Thank you for choosing our hotel, and we look forward to the opportunity to serve you again in the future.

6/10 一般

真实旅客

商务旅客
满意:员工和服务
不满意:客房舒适度,清洁度
Would not stay again
I booked a room based on other reviews. Unfortunately we did not have a good experience. We did not sleep well. Our room was nasty. It had a overwhelming musky smell as soon as we walked in. The ceiling was very dirty. The beds were just ok. The outside top covers seemed dirty and the blankets was very thin. They were doubles not queens. The shower fixtures were black and pitted like they were really old.
2023 年 8 月入住 1 晚
Jay Patel 于 2023年08月27日 的回复
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 超赞

Raven

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stayed here for almost a week as I was in town visiting someone. My room was very clean when we got it and the staff were always super nice! Would definitely recommend this place if you ever have to stop or stay in Warrenton for a bit (:
2023 年 7 月入住 5 晚
Jay Patel 于 2023年08月27日 的回复
Hello Raven,We are truly appreciative of your kind feedback about the service you experienced during your recent stay with us. Providing excellent service is at the heart of what we do, and we're glad to hear that you found our service to be great. Thank you for choosing to stay with us. We look forward to serving you again and ensuring that your future stays are just as enjoyable.