Dear Siying,Thank you for staying with us. Please know there is always a member of our friendly staff available to assist you with any issues you may encounter during your visit, and we are sorry for any inconvenience caused. We hope you will allow us another opportunity to host you in the future, we want to meet and exceed your expectations. Sincerely,Ismail Essaghir,Director of Room

Thank you for your submitting online review about your experience

Thank you for your review. Your feedback is important to us, please let us know if there was anything we could have done to improve your experience.

感谢您入住华盛顿希尔顿酒店并进行审核。 对于给您带来的不便，我们深表歉意，并感谢您将这些问题提请我们注意。

Dear David,Thank you for your feedback. We're disappointed to hear about the noise disturbance from neighboring rooms and the oversight with the conditioner. We strive to provide a serene environment for our guests and will promptly address these concerns with our team. If there is any chance to welcome you back in the future and change your perceptions, we'd be grateful for it.Sincerely,Washington Hilton Management Team

Dear Njuguna,Thank you for your feedback! We're glad to hear that our central location in DC added significant value to your trip, making it easy for you to access business venues and enjoy the vibrant Adams Morgan area. We look forward to the opportunity to welcome you back for another convenient and enjoyable stay!Sincerely,Washington Hilton Management Team

Dear Pixie,We're delighted to hear you found your experience with us lovely! Thank you for sharing your positive feedback. We look forward to welcoming you back to Washington Hilton for another enjoyable stay!Sincerely,Washington Hilton Management Team

Dear Jeffrey,Thanks for choosing our hotel. It's lovely that you appreciated our convenient location in the heart of Dupont Circle. While we hope you had a comfortable stay, please feel free to share your feedback if there is anything we could have done to make your stay an exceptional one. Safe travels, and please come back next time you visit Washington, D.C.Sincerely,Washington Hilton Management Team

Dear Margarita,Thank you for leaving a review about your recent visit. With so many hotels to choose from, we feel honored that you stayed with us again for your second visit. Safe travels, and we look forward to seeing you again soon!Sincerely,Washington Hilton Management Team

Dear Kate, We're sorry to hear that your experience at our hotel didn't meet your expectations. We understand your frustrations with the lack of warmth from our staff and the disheartening dining experiences. Your feedback is important to us, and we'd like the opportunity to address these concerns further. Please feel free to reach out to us at any time, as we are always available to assist you. Thank you, and we look forward to hearing from you soon.Sincerely,Washington Hilton Management Team

Dear Crystal,Feedback from our guests is always appreciated as it helps us improve. Please accept our apologies for any concerns about the service you received. Our goal is to create a welcoming environment for all our guests, and we'll look into your comments further. Feel free to reach out to us offline; we are always available to assist you. Should you be in the area again, we'd be grateful for the chance to provide you with a more positive visit.Sincerely,Washington Hilton Management Team

Dear Kambiz,Thank you for sharing your thoughts on our iconic Washington Hilton. We're committed to continuous improvement and appreciate your insights. It was a pleasure having you as our guest, and we eagerly await the opportunity to welcome you back for a fantastic stay.Sincerely,Kenneth Jarka,General Manager

Dear Tam,We're glad to hear you enjoyed your visit! It was a pleasure to have you stay with us, and we look forward to welcoming you back to Washington Hilton for another five-star experience.Sincerely,Kenneth Jarka,General Manager

Dear Guillermo,Thank you for sharing your feedback. We apologize for the inconvenience caused by the external noise near your room. We understand how important a quiet environment is for our guests' comfort and rest. We'll look into minimizing these noises and hope to offer you a more peaceful experience on your next visit.Sincerely,Kenneth Jarka,General Manager

Dear Dominic,Thank you for sharing your thoughts with us. We are disheartened that we were unable to meet your expectations. Our guests usually enjoy the meals that we offer, so we are disappointed that you thought otherwise. We are committed to improving and will be sure to use your feedback to improve our dining experience. Please visit us again so we can exceed your expectations. Sincerely,Kenneth Jarka,General Manager

Dear George,Thank you for your wonderful review of your stay at Washington Hilton! It was fantastic to hear you had such lovely service from our team, especially the front desk staff! We will be passing along your compliments to Lee and the rest of the team as well. We are looking forward to your next trip to D.C. and your next stay with us!Sincerely,Ismail Essaghir,Director of Rooms

Dear Shianela,Thank you for your glowing review. It is fantastic to hear you enjoyed your short stay. We look forward to welcoming you back to Washington Hilton for a longer visit in the future so we can impress you even further with all we have to offer.Sincerely,Ismail Essaghir,Director of Rooms

Dear Brenda,Thank you for taking the time to share your thoughts with our team. We are glad that our accommodations were clean and spacious for a comfortable stay. However, we are disheartened that we could not meet all of your expectations. We hope that you were able to discuss your concerns with our front desk. Your review will be used as feedback for our team. Please consider another stay with us so we can show you a much better experience. Sincerely,Ismail Essaghir,Director of Rooms

Thank you for your feedback. We're glad to hear that your overall experience was good. However, we're concerned about learning about the issue with room temperature. Rest assured, we will address this matter to ensure a more comfortable stay for our guests in the future. We appreciate your input and hope to have the chance to provide an even better experience on your next visit to Washington Hilton.Sincerely,Ismail Essaghir,Director of Rooms

Dear James, Thank you for your feedback. We're constantly aiming to streamline our check-in process, and your insight is valuable in this regard. Despite the delay, we hope your overall experience was enjoyable. We look forward to the opportunity to serve you better in the future.Sincerely,Kenneth Jarka,General Manager

Dear Keiichi,It was such a pleasure having you as our guest! Thank you so much for your kind words about our lovely facility and excellent accommodations. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!Sincerely,Ismail Essaghir,Director of Rooms

Dear Ishwaryameena, Thank you so much for choosing to stay with us at Washington Hilton. Our goal is to provide every guest with exceptional service, so we're thrilled that was the case for you. We're glad you had a wonderful experience. It was an absolute pleasure to host you, and we hope to welcome you back in the future.Sincerely,Kenneth Jarka,General Manager

Dear Samuel, We regret to hear about your recent experience and the disruptions you encountered during your stay. We appreciate your feedback and will address these issues to improve our guests' experiences in the future. If you would like to discuss your stay further, please feel free to reach out to us offline. We hope for a chance to provide you with a more enjoyable visit in the future.Sincerely,Kenneth Jarka,General Manager

Dear Muhammad,Thank you for leaving your review. We are happy to see that you enjoyed your visit. It was a pleasure serving you, and we hope to see you again soon! Sincerely,Kenneth Jarka,General Manager

Dear Lloyd,Thank you for offering feedback about your recent experience at our hotel. Your comments are appreciated as we continuously work to improve our facility. Given another opportunity, we hope we can host you for the stay you expected. Sincerely,Ismail Essaghir,Director of Rooms

Dear Cameron,Top-notch service is our goal, so it's unfortunate to learn this wasn't your experience at check-in. Rest assured, we will speak with the team member in question so improvements to service can be made. Thank you for bringing this to our attention, and we hope you will join us again.Sincerely,Kenneth Jarka,General Manager

Dear Tiffany,Thank you so much for your comments. We're sorry to hear about any disappointment in our accommodations during your visit. Our team will be sure to look into your comments further and make changes where necessary. Please consider coming back to join us again soon; we know that we can impress you.Sincerely,Ismail Essaghir,Director of Rooms

Dear Mary Ellen,Polite service and top-notch cleanliness are two of the many goals we aim to achieve at Washington Hilton, so it's wonderful to hear we were successful during your stay. Thank you for letting us know, and come back anytime!Sincerely,Kenneth Jarka,General Manager

Dear Heather,Many thanks for your kind recommendation of Washington Hilton! We're delighted that you enjoyed our friendly assistance, great amenities, and contemporary accommodations. Your positive review is much appreciated and we hope you'll return!Sincerely,Ismail Essaghir,Director of Rooms