Waterloo Family Hotel

"Nicely pretty and super nice staff "

"Staff was Friendly, I wish I could remember our servers name at the cafe she was great, Diane or Bonnie maybe. My only complaint is for 300 a night for a bacillus room two beds, I expected it to be cleaner, fridge was dirty and remote a few other things. Bedding was clean and bed was comfortable. Food in cafe was super hot and fresh but cheap product for price. Again for cost just expect a bit better quality. Strange enough I would stay again wasn’t a deal breaker lol"

"I’ve stayed here multiple times and have never had an issue. "

"While the elevator was down a few times throughout our stay, it was still a positive experience overall. The staff was very accommodating and kind. We stayed for a 2 day basketball tournament weekend with friends/teammates, so we utilized the dining area to eat takeout pizza for dinner and played card games together late into the night/early morning, while trying to be mindful of our volume. They also didn’t rush us out of the pool and hot tub area at 10pm, allowing us more time, which we greatly appreciated, since we had gotten there later than anticipated after the basketball games that night. The continental breakfast in the morning was well stocked, clean, and inviting! Very positive experience! We would definitely stay here again."

"Easy location in and out. Very clean with a good breakfast."

"I stay here frequently for work trips and I’m never disappointed. The staff is always efficient, professional, and personable. The rooms are always clean and while I’ve only stayed during the winter, the heat is phenomenal! I’m usually only there for the night so I don’t get to take advantage of any amenities. Parking is great tho-plenty of room for bigger vehicles! "

"We were not aware that the bar and restaurant are closed and that there is no continental breakfast. Other than that, we enjoyed our stay and the staff were wonderful!"

"Friendly staff that helped us with anything we asked for. "

"The room was comfortable. It was a little loud due to the location of the room in the hotel. "