London Watermans Arts Centre Hotels

"Terrible hotel, look elsewhere. The first strike was offering luggage storage and then sending me on a harrowing 15 minute hellacious experience as they “Tried” to locate my luggage when I returned to check in. How do you not communicate with each other where you store luggage? (Side note: pretty sure they let me into a room that was occupied by others to “look” for my bag. Great privacy protection they have…) The second strike was the teeeeerible bed. I’ve never complained about a bed in a hotel before and when reading about the complaint about the bed in this place before booking I thought the person complaining must be one of “those” people who always find something to complain about. THEY WEREN'T WRONG. The bed is soooo uncomfortable. It literally made me sore in places. That’s a first for me. The third strike was when there was no hot water on my last night there or the last morning so I got to fly 13 hrs home without a shower. I read a previous review with a management response that said the guests lack of hot water was an “isolated incident” but clearly not since it happened to me too!! How do you just not have hot water for 12 hrs?? Furthermore, the fourth strike was when the fire alarm went off on my last day there at 6am and it took 1.5 hrs to get back in. AND THEN when I went to leave having an urgent train to catch for my last days activity, the front door would not open. There was no manual override and when a member of staff came around to “help” her approach wa"

"The staff are always friendly and helpful, rooms are clean and spacious and a pretty decent gym for general fitness."

"Good location, nice size room and clean. The only one thing I would say is the walls are quite thin. Apart from that I really enjoyed the stay. "

"The hotel is lovely and the staff were very friendly. It is a great location for visiting the Apollo. Our room was the top floor, the last set of stairs are narrow and steep. The twin room was plenty big enough and well lit. The bathroom is compact but fine. All was clean and well presented. The road noise is very loud in the room, so much so that I assumed the window was open - but it was not open. If you are a light sleeper you will have problems. I’m not a particularly light sleeper but passing emergency vehicles and motorcycles woke me up several times. However, I would happily stay here again or recommend friends to. "

"Overall good "

"Royal Garden has become my favorite place to stay in London. The rooms are so well appointed and well thought out. Every member of staff I encountered from the start of my visit to the end was kind, helpful, and accommodating. The location is incredibly convenient. Recommend completely."

"Great quick access to Hammersmith tube station. I paid extra for breakfast and it was worth it! Good value and tasty. "

"Lot’s things to do, walking distance everywhere. "

"Very nice hotel with a really cool vibe. Walking distance to tube station and shopping centre"