Country Houses in Waverley

"Expected a premium experience but unfortunately received poor service, rude staff, outdated room service menus, and ended up not being able to have dinner at all. Very disappointing for a Sofitel stay."

"Great place for a sleep for a super early flight. Very convenient. The tv in my room didn’t work but as I was there just to sleep it didn’t bother me. Room is tiny but again it served its purpose perfectly. I would stay again."

"The staff here are very good, helpful, friendly and with bags of personality. The room was spacious and the bed very comfortable. There were tea bags, coffee etc - biscuits would have been a nuce addition. The food, in my opinion, let's the hotel down. You are basically a captive audience. My partner enjoyed the steak pie. I had salmon with cannelloni beans, which was quite tasty but a very small portion."

"To be honest. The room wasn’t great. Very old fashioned and the bathroom door needed a good paint. Couldn’t turn on the bathroom radiator. Tv was tiny and bed not that comfy. Tiny room and very basic for the cost But great amenities for spa and leisure."

"Nice clean hotel, worth this price just window was very dirty "

"Comfortable large room with comfy bed. Fantastic service by all the staff. Being greeted by host for breakfast with orange juice and a wonderful array of choices. Concierge was very helpful in getting us a taxi on a couple of occasions and arranging return trips as well. Proximity to Heathrow and Underground fantastic. Beautiful hotel and would be happy to recommend."

"One night stay due to flying from LHR next day. Use the bus not the airpod if going from T5. Bus is a lot cheaper than the pod!"

"Staff were brilliant. "

"Easy access, great location near departure gates, convenient, small rooms but great smart space"