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关于公园大道旅馆的点评

2.5 out of 5
公园大道旅馆
2093 Dellwood Rd, Waynesville, NC

点评

8.0

很好

10 分 - 超赞。20 条好评，共有 48 条点评" "
8 分 - 还可以。15 条好评，共有 48 条点评" "
6 分 - 一般。8 条好评，共有 48 条点评" "
4 分 - 很差。3 条好评，共有 48 条点评" "
2 分 - 糟糕。2 条好评，共有 48 条点评" "

8.6/10

清洁度

9.0/10

员工和服务

7.0/10

服务设施

7.6/10

住宿条件和设施

8.0/10

环保

点评

10/10 超赞

Susan M

满意：员工和服务，清洁度
Clean new bed very comfortable and under remodel so sure it will be Beautiful when finished. Staff was amazing
2024 年 5 月入住 3 晚
Manager 于 2024年05月15日 的回复
Hello Susan, thank you for taking the time to review us. We are delighted to see you enjoyed your stay with us. Please take care, and stay safe!

10/10 超赞

Joshua

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Quick and easy check in with friendly staff. The rooms are small but definitely worth the price.
2024 年 5 月入住 2 晚
Manager 于 2024年05月15日 的回复
Hello Joshua, thank you for your feedback! We hope you enjoyed your stay and hope to see you again!

10/10 超赞

SeNita

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely beautiful people with a beautiful property. I stay here whenever I am in this vicinity.
2023 年 12 月入住 3 晚
Manager 于 2024年01月21日 的回复
Hi Senita, thank you for your review! We are glad you had a good stay overall.

10/10 超赞

Daretha

满意：清洁度、员工和服务、住宿条件和设施
Will definitely stay again
The staff was very very friendly. Made my day. The room was clean and very nice for the price. Loved the glass block shower.
2023 年 12 月入住 1 晚
Manager 于 2023年12月12日 的回复
Hi Daretha, we greatly appreciate your feedback and rating! We are so happy to hear that we could provide you with an enjoyable stay and helpful staff. Take care and we hope you'll stay with us again!

4/10 很差

Carly

与配偶出行
不满意：住宿条件和设施，服务设施
The toliet was wobbly, the shower had no water pressure, and the bed was the worst ive ever slept in along w the metal box the bed laid on.
2023 年 11 月入住 4 晚
Manager 于 2023年12月1日 的回复
Hi Carly, thanks for your feedback. .

10/10 超赞

Keith

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 2 晚
Manager 于 2023年11月20日 的回复
Hi Keith, thank you for the review! We hope you enjoyed your stay with us!

8/10 还可以

Lawrence，Adrian

2023 年 11 月入住 1 晚
Manager 于 2023年12月1日 的回复
Hello Lawrence, thank you so much for giving us a rating and positive feedback!

6/10 一般

Jessica

不满意：住宿条件和设施，员工和服务
2023 年 11 月入住 1 晚
Manager 于 2023年11月8日 的回复
Thank you so much for giving us a rating and positive feedback.

10/10 超赞

Arati

满意：清洁度、员工和服务、住宿条件和设施
Enjoyed my stay and will come back again
2023 年 10 月入住 1 晚
Manager 于 2023年10月31日 的回复
Hello Ms.Iyer, It's fantastic to know that you had such an excellent experience during your recent stay at our motel.

10/10 超赞

Rodney

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Manager 于 2023年10月25日 的回复
Hi Rodney, we are so glad you enjoyed your stay. Hope to see you again soon!

10/10 超赞

Darrell

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very Good
Hotel facility and the room was clean, staff was helpful and nice. Our stay was for 1 night and was very good. Our room was quiet and the bed very comfortable. the shower had plenty of hot water and had very good water pressure that I've ever experienced in a hotel! Would recommend to friends.
2023 年 10 月入住 1 晚
Manager 于 2023年10月23日 的回复
Hello Darrell, thank you so much for giving us a rating and positive feedback! We are so glad you found our hotel comfortable!

2/10 糟糕

Donna

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
We never found this place...after asking directions of several locals in Waynesville. Called motel and got answering machine (?)so called again when we got back home. Offered to pay a fee since we missed our reservation and was told " No, your card will be charged for the WHOLE AMOUNT" I don't think this is fair since we tried our best to get there...how about you?
2023 年 10 月入住 1 晚
Manager 于 2023年10月31日 的回复
Hello Donna, This is a very inappropriate excuse from you for directions, we have not received any calls from you for directions. If you don't show up on your arrival day we have to charge you as a no show as per reservation policy.

6/10 一般

jim

Not worth $ 149.00 a night!
If you are going to charge like the "BIG BOYS" then you need to offer goods like the "BIG BOYS"! No breakfast offered. Two people in room and we were left 2 snack cookies, 1 baby bottle of water and 1 kids size juice. No Kleenex in the room. The room was clean, but very outdated. No flunger or stopper for sink so I had to force a rag in the sink. No dresser for clothes. I wouldn't stay or recommend this location!!!!!
2023 年 10 月入住 1 晚
Manager 于 2023年10月23日 的回复
Hello Jim, thank you for your review!

10/10 超赞

Mary

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Manager 于 2023年10月23日 的回复
Hi Mary, we greatly appreciate your feedback and rating! Look forward to see you soon.

6/10 一般

Shanno

不满意：清洁度
Smelled musty and moldy whenever you walk into your room. The carpet wasn’t lined up with the wall, look like it was just placed there, and there were stains all over the carpet.
2023 年 10 月入住 2 晚
Manager 于 2023年10月16日 的回复
Hello Shanno, thank you for your feedback! We apologize for any inconvenience you had during your stay. We took off old hydraulic heating system and we also installed new doors that's the reason carpet is not lined up with the wall. During this busy month we cannot work on floor.

8/10 还可以

Shayne

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Manager 于 2023年10月10日 的回复
Hello Shayne, thank you for your feedback! We hope you enjoyed your stay and hope to see you again!

10/10 超赞

David

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice and friendly staff
2023 年 10 月入住 1 晚
Manager 于 2023年10月9日 的回复
Hello David, thank you for your rating and review. We are happy to hear you found nice and friendly staff during your stay and we hope to see you again soon. Take care!

8/10 还可以

Mike

满意：住宿条件和设施，清洁度
Liked the oldness of the place shower windows
2023 年 10 月入住 1 晚
Manager 于 2023年10月9日 的回复
Hi Mike, thank you so much for giving us a rating and positive feedback.Hope to see you again soon!

8/10 还可以

Gina

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
Jay 于 2023年09月30日 的回复
Thank you so much for giving us a rating and positive feedback!

6/10 一般

Jermaine

满意：员工和服务，清洁度
不满意：住宿条件和设施
Ac didn't work that well and these rooms needed a major update beds were hard and the parking lot was really hard to pull into and back on to the busy fast pace main road but clean
2023 年 9 月入住 1 晚
Jay 于 2023年09月22日 的回复
Hello Jermaine, thank you for your feedback!

10/10 超赞

Mike

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
We would stay again
People very nice who run the place. Convenient location. Room was clean bed comfortable hot shower.
2023 年 9 月入住 2 晚
Jay 于 2023年09月14日 的回复
Hello Mike, we appreciate you taking the time to post your review. Nothing is more important than your satisfaction, so we are delighted you enjoyed your stay with us.

10/10 超赞

Francesca

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 3 晚
Jay 于 2023年09月11日 的回复
Hi Francesca, It's fantastic to know that you had such an excellent experience during your recent stay at our motel.Look forward to see you soon.

10/10 超赞

rhonda

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely stay quiet and perfect for couple getaway rooms where very clean to
2023 年 9 月入住 1 晚
Jay 于 2023年09月3日 的回复
Hi Rhonda, thank you so much for giving us a rating and positive feedback! We are so glad you found our hotel comfortable!

8/10 还可以

timothy

2023 年 8 月入住 1 晚
Jay 于 2023年08月29日 的回复
Hello Timothy, thank you for taking the time to review us. We are delighted to see you enjoyed your stay with us.

10/10 超赞

Dwayne

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Motel looks to be family owned and as staff they were excellent at making our stay as comfortable as they could. Room was very clean bed was comfortable, will stay there again
2023 年 7 月入住 2 晚
Jay 于 2023年08月1日 的回复
Hi Dwayne, thank you so much for giving us a rating and positive feedback! We are so glad you found our hotel comfortable!

8/10 还可以

Marjorie

满意：员工和服务
2023 年 7 月入住 1 晚
Jay 于 2023年08月1日 的回复
Hi Marjorie, thank you for your review! We are glad you had a good stay overall.

4/10 很差

Christopher

满意：员工和服务，清洁度
不满意：住宿条件和设施
We reserved a hot tub suite. The cold faucet for the tub only trickled. Took almost 2 hours to get half way. Secondly, tbe shower head was like being hit with needles. Non adjustable. The enclosure was very small. So no way of getting away from it. The hair dryer was there, but no plug within the bathroom to even use it.
2023 年 7 月入住 1 晚
Jay 于 2023年08月1日 的回复
Hello Christopher, sorry for the inconvinience you had during your stay, and thanks for your concern that you mentioned, will look into it and get it fixed.

10/10 超赞

Charmaine

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Satisfied and well accommodated
2023 年 6 月入住 2 晚
Jay 于 2023年06月7日 的回复
Hello Charmaine! Thank you so much for your review and feedback! We appreciate you taking the time to let us know about your stay! We hope to see you again soon!

8/10 还可以

Steven

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice
Nice clean friendly.
2023 年 4 月入住 1 晚
Jay 于 2023年05月1日 的回复
Hello Steven, thank you for your feedback! I hope you enjoyed your stay with us!

8/10 还可以

Clarence

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice quiet mitel
Nice, comfy, and quiet no frills motel. Check in was quick and polite. Everything worked as expected in the room. Can't beat it for the price
2022 年 12 月入住 1 晚
Jay 于 2022年12月20日 的回复
Hello Clarence, Thank you for taking the time to review us. We are delighted to see you enjoyed your stay with us.

8/10 还可以

winter

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Room was very clean and staff was nice and helpful
2022 年 11 月入住 3 晚
Jay 于 2022年11月15日 的回复
Thank you so much for giving us a rating and positive feedback! We are so glad you found our hotel comfortable!

4/10 很差

真实旅客

不满意：住宿条件和设施，清洁度
Not recommended
The building is very old. The 7.8 rating seems high given condition of the rooms and building. Faded blankets, bathroom sink is tiny. Heating is available but there is no thermostat control. Few roaches were crawling around. The rate for the room wss much higher that it deserves.
2022 年 11 月入住 1 晚
Jay 于 2022年11月15日 的回复
Thank you for your review.

6/10 一般

Edward

与配偶出行
满意：员工和服务
不满意：住宿条件和设施
The fact that there was no hot water for showers on Sunday morning ought to have led to some kind of refund.
2022 年 10 月入住 2 晚
Jay 于 2022年11月2日 的回复
Hi Edward, we appreciate your review and feedback. We apologize for hot water. We assure you to give discount on your next stay and will take care of you.

8/10 还可以

Julie

满意：清洁度、员工和服务、客房舒适度
Clean
Nothing fancy but it was clean and bed was comfortable. Staff was really nice. 😊
2022 年 10 月入住 1 晚
Jay 于 2022年10月25日 的回复
Hello Julie, Thank you for your feedback! I hope you enjoyed your stay with us! We hope to see you again!

6/10 一般

Steve

满意：员工和服务，清洁度
不满意：客房舒适度，住宿条件和设施
Mediocre at best
It was an ok place for me to stay. I generally try to get a better place when staying with my wife. The bed was not comfortable enough for her and the parking was horrible. It was clean. The bathroom floor felt like ice and they only gave us two very thin towels. It definitely wasn't worth the cost
2022 年 10 月入住 1 晚
Jay 于 2022年10月24日 的回复
Hello Steve, Thank you for your feedback!

10/10 超赞

phillis

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 10 月入住 1 晚
Jay 于 2022年10月23日 的回复
Thank you so much for giving us a rating and positive feedback!

8/10 还可以

Joan

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was helpful
2022 年 10 月入住 3 晚
Jay 于 2022年10月20日 的回复
Thank you for your rating and review Joan. We are happy to hear our staff was helpful during your stay and we hope to see you again soon.

8/10 还可以

Barbara

2022 年 10 月入住 1 晚
Jay 于 2022年10月19日 的回复
Hello Barbara, thank you for taking the time to review us. We are delighted to see you enjoyed your stay with us

10/10 超赞

John

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
All good no problems
2022 年 10 月入住 1 晚
Jay 于 2022年10月16日 的回复
Hwllo John, thank you so much for giving us a rating and positive feedback! We are so glad you found our hotel comfortable!

6/10 一般

Bruce

与配偶出行
满意：员工和服务
不满意：住宿条件和设施，服务设施
Room stank! Poor glass, water covered in morning! Heater, worked, but no adjusting it. Door not secured at entrance, large gaps in frame Room #23. This place is SOO OUTDATED!!!
2022 年 9 月入住 1 晚
Jay 于 2022年10月3日 的回复
Thank you for your rating and review Bruce.

2/10 糟糕

Coree

2022 年 8 月入住 1 晚
Manager 于 2023年11月8日 的回复
Thank you for your feedback.

6/10 一般

Donald

满意：客房舒适度，员工和服务
Convenient Stay
This older one-story motel is located on a busy thoroughfare, making getting up the sloping driveway a potentially dangerous challenge. The older tile in the bathroom was worrisome. The tiny shower made turning difficult for this oversized male. The two at the front desk were very nice and helpful in finding a place to eat, late in the day. Generally speaking, this was a good choice of economy accommodations.
2022 年 8 月入住 1 晚
Jay 于 2022年08月8日 的回复
Hi Donald, we greatly appreciate your feedback and rating!

8/10 还可以

Steve

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Parkway
Good place to stay, microwave didn't work. Otherwise, a relaxing stay.
2022 年 7 月入住 1 晚
Jay 于 2022年07月26日 的回复
Hi Steve, thank you for the review! We hope you enjoyed your stay with us!

10/10 超赞

Tony

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice hotel. Conveniently located. King Hot Tub Room was well appointed. Staff & Management ensured guest satisfaction. Will recommend this location and will visit again.
Balsam Overlook
Balsam Rock
Trella Falls
2022 年 7 月入住 3 晚
Jay 于 2022年07月14日 的回复
Hi Tony, we greatly appreciate your feedback and positive rating. We are glad that you enjoyed your stay with us! Look forward to see you ..

8/10 还可以

Richard

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Simple motel
It's good to stay for one night.
2022 年 7 月入住 1 晚
Jay 于 2022年07月5日 的回复
Thank you so much for giving us a rating and positive feedback! We are so glad you found our hotel comfortable!