Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was somewhat dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The only good thing about this place is the location. The place needs to be cleaner, better managed and properly maintained. 1. The house does not really have central air con. They have one window unit in the first floor which of course is not sufficient for 6 people. The master bedroom does not have an air con unit, while the 2 bedrooms upstairs have very small units but they are so noisy that you need to choose between sleeping or being hot.... 2. The bed qualities are terrible... unless you do not move at all when you sleep... they make horrible noises and the mattress is what to soft and will give you backaches. You are on a vacation so the first thing you want to do is rest properly! 3. There were not enough towels (shower), paper towels and toilet paper for 6 people... we complained about this since day one. We gave permission to "Turnkey management" to enter the house twice, noting was resolved. 4. We had problems entering the house with the code provided to us! The house did not have a safety lock with a key as a back up either, even Turnkey's customer rep was surprised by this when we called about us being locked out. We had to be in the phone for 2 hours to troubleshoot for this... again ruining our vacation. 5. The house needs a deep clean urgently... we found spiders, spiderwebs, moths, ants and grass hopers in the rooms... It was very uncomfortable to have these while we slept. We also complained about this since day 1 and nothing was resolved. 6. You enter through the garage which looks like an abandoned place... very dirty, full of insects and lots of dust, if you are allergic do not recommend.