West Des Moines Golf Hotel

"The bathroom door lock was broken. The front door was difficult to lock. The bathroom did not have hotel shampoo. On a good note, the room was clean and the bed was comfortable. "

"Place wasn’t bad for what it was. It’s an older hotel. Good price and nice enough. My room smelled like a smokers room though. I just dealt with it but it definitely was strong when I first got to the room."

"We arrived 15 minutes before the official check in time and staff refused to check us in. A person from the office came out and contacted housekeeping and found us a room after all. Our sink backed up while we were at tje concert. Front desk staff would only hive my daughter one water and said that was all she could get. I went and asked for water and was able to ask for three bottles. Overall a disappointing experience."

"Staff was all pretty friendly. The hotel and amenities were pretty nice, as with most drury hotels. It seemed like they were not prepared for the busy time or didnt have enough staff. Huge piles of dishes not getting picked up during kickback and breakfast, pool towels not getting restocked or even picked up to be washed. Food not being replenished very quickly, the main parts of the hotel not quite as clean as usual. "

"Our room was very clean. The pool & hot tub was our favorite part. "

"Staff was very understanding about letting my dog stay in the room for a couple of hours while we went to Dave & Busters for my son’s birthday party."

"Found 5-6 key cards zipped in a pillow case cover in our room. Very odd. "

"Great staff and rooms"

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