Houston West Oaks Mall Hotels

"Good location and plenty of parking, basic room, friendly staff but clearly understaffed and going through a transition of sorts"

"The staff was very helping and the location was walking distance to shopping and eating places."

"The property needs a big renovation not a good smell. "

"It was amazing!! Staff was nice, helpful, and welcoming!"

"Lots of homeless and abandoned buildings "

"Helpful and friendly staff! "

"property looks a little tired. Not much near the hotel."

"Amazing stay "

"Fantastic stay"

"Room was clean. Aisles smell like old, it needs aromatics, my bed creaks, a little croach in the bathtub"

"Roach infested room, staff was super helpful nice and polite. But definitely was a big mistake as soon as we got to the room roaches started crawling out and we were able to get are money back."

"Very friendly staff which was the best part of my stay. Room size was great but it was a bit stuffy in there air wise, even with the ac on."

"I needed a bed and a shower at a decent price. This was more than adequate "

"Very pleasant stay "

"Good breakfast buffet, very friendly staff"

"Easy check-in, staff was wonderful and super nice. Breakfast was hot and fresh. Over all stay was excellent and room was super clean and spacious, will definitely be back soon! "

"Easy check-in, clean rooms, and friendly staff."

"The pool look inviting so I haven't tried it yet. The staff is friendly and I just realized that they have a small store in the lobby. Phone chargers, boxes, drinks food"

"My room smelled like smoke. Had hallway under construction but that's expected with change . But my stay was good and I will stay again."