Accor Hotels West Point hotels

"Everything was great. People. Rooms. Accommodations. Cleanliness. "

"No, the tv channels were mostly out. The room smelled bad. Toilet was really slow to flush and only a stand up shower in king rooms "

"The staff was very inviting and polite. Rooms were very clean.Temps outside was 15 degrees but the hotel had the Hallways nice and warm as well as the room heater worked great!Hallways,rooms,breakfast area all clean and no odors of smoke or mildew. No signs of rodents or bugs anywhere which was definitely a A plus for me!Breakfast was great with a nice selection. They offer 24 hour complimentary fresh hot coffee as well and lemonade. Also I liked it was only a 25.00 room hold fee not 150.00 like some hotels! No complaints for this hotel and we will definitely stay again next time we are in the area. My family and I give it 5stars🌟🌟🌟🌟🌟"

"The room was wonderful. The staff was great! They were very accommodating and kind. I do wish they had larger pillows. We had a king bed with four very soft pillows. They were very hard to sleep on."

"The hotel was clean and smelled very good… The staff was very nice and helpful upon checking in… The room was clean, spacious, and very comfortable. The beds were very comfortable and the breakfast was hot and delicious. 10 out of 10. Definitely will visit again "

"Wonderful staff during check in and the room was very clean. Will definitely stay again."

"All good"

"This is my family's second stay and both times services provided and staff were excellent. The staff was very professional, kind and accommodating, always speaking with a smile. The rooms were clean and comfortable. We were in town for a funeral and Anthony's kindness was greatly appreciated. "

"Yes!! Great Staff"