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关于西黄石凯利酒店的点评

2.5 out of 5
西黄石凯利酒店
104 South Canyon, West Yellowstone, MT

点评

9.2

非常棒

10 分 - 超赞。675 条好评，共有 1007 条点评" "
8 分 - 还可以。245 条好评，共有 1007 条点评" "
6 分 - 一般。61 条好评，共有 1007 条点评" "
4 分 - 很差。16 条好评，共有 1007 条点评" "
2 分 - 糟糕。10 条好评，共有 1007 条点评" "

9.4/10

清洁度

9.4/10

员工和服务

8.8/10

服务设施

9.2/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Gao

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
very good! I will recommend it to my friends.
2024 年 5 月入住 1 晚
Front Desk 于 2024年05月21日 的回复
That's great to hear, thank you for staying with us.

10/10 超赞

Yihang

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
nice location
2023 年 9 月入住 2 晚
Debbie 于 2023年09月8日 的回复
Thank you for staying with us and the review.

10/10 超赞

hao

2023 年 6 月入住 1 晚
Debbie 于 2023年07月15日 的回复
Thank you for the review

8/10 还可以

Lei，Beijing

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
good place to stay. very quiet and convenient, with comfortable amenities
d 于 2023年06月16日 的回复
Thank you for your review.

10/10 超赞

xingmei

2023 年 5 月入住 1 晚
d 于 2023年06月11日 的回复
Thank you for the review.

8/10 还可以

cheng

2023 年 4 月入住 3 晚
jgideon 于 2023年05月9日 的回复
Thank you for staying with us.

10/10 超赞

wen

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very suitable for family travel, children love it.
2022 年 9 月入住 2 晚
FD 于 2022年11月7日 的回复
Thank you for staying with us! We appreciate your feedback.

10/10 超赞

Jin feng

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Convenient location and good environment
2022 年 8 月入住 2 晚

10/10 超赞

HUNG-YI

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 9 月入住 3 晚
jgideon 于 2021年09月13日 的回复
Thank you for staying with us.

8/10 还可以

真实旅客

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
靠近黄石公园西门入口，但是酒店附近没有特别好的中餐厅。
2021 年 6 月入住 3 晚
General Manager 于 2021年06月13日 的回复
Thanks for staying with us. We appreciate your feedback!

10/10 超赞

Gary，Saint Peters

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property was only 1/2 mile to west Yellowstone entrance to Yellowstone. Room was clean but nothing fancy. Front desk provided bear spray for the park. All in all had a great stay.
2024 年 5 月入住 3 晚

8/10 还可以

alyssa

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property has great breakfast, staff was friendly ans place was clean and quiet
2024 年 5 月入住 2 晚
Front Desk 于 2024年05月23日 的回复
Thank you for staying with us, we're glad to see you enjoyed your stay.

10/10 超赞

James

与家人出行
Easy access to Yellowstone.
2024 年 5 月入住 3 晚
Front Desk 于 2024年05月22日 的回复
Thank you for staying with us!

10/10 超赞

Annette

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everyone at the front desk was very friendly. Monica in the kitchen was very nice and helpful.
2024 年 5 月入住 6 晚
Front Desk 于 2024年05月22日 的回复
Thank you for staying with us. We're glad to hear you had a great experience with our staff.

10/10 超赞

Eric，Gower

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We really enjoyed our stay.
2024 年 5 月入住 1 晚
Front Desk 于 2024年05月21日 的回复
We're happy to hear, thank you for staying with us!

10/10 超赞

Joe

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The rooms were very nicely appointed. Location was excellent for entering Yellowstone National Park. Outside noise was minimal. Staff was vey friendly.
2024 年 5 月入住 3 晚
GM 于 2024年05月20日 的回复
thank you for staying with us

6/10 一般

Kary

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room was great. The breakfast was terrible. We left and went somewhere else. The hot tub and pool were great also.
2024 年 5 月入住 1 晚
GM 于 2024年05月20日 的回复
thank you for staying, sorry that you did not like our breakfast options

10/10 超赞

Joyce，granite bay

The room was spacious and clean and the staff great. Convenient to have an on site breakfast.The location so close to the west gate made getting in and out of the park easy and quick. Staying in West Yellowstone offers many different dining and shopping options. I would stay there again and comfortable in recommending this to family and friends.
2024 年 5 月入住 5 晚
GM 于 2024年05月20日 的回复
Thank you for your wonderful comments.

10/10 超赞

Tricia

满意：清洁度、员工和服务、住宿条件和设施
Check in was really easy and they were awesome about us having our dog. So glad we chose this hotel. Very conveniently located. Very friendly staff
2024 年 5 月入住 1 晚
GM 于 2024年05月20日 的回复
thank you for choosing us

10/10 超赞

Chia minn

满意：清洁度、员工和服务、住宿条件和设施
Awesome and nice facility
2024 年 5 月入住 2 晚
Front Desk 于 2024年05月17日 的回复
Thank you for staying with us, we're happy to hear you enjoyed your stay!

10/10 超赞

James

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
very clean
2024 年 5 月入住 3 晚
Front Desk 于 2024年05月17日 的回复
Thank you for staying with us and leaving a review!

10/10 超赞

Dennis

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent breakfast included. Log decor furniture. Bear and bison accents on bedspreads, lamp, pictures. Hallway carpets very clean with attractive fauna theme.
2024 年 4 月入住 1 晚
Front Desk 于 2024年05月16日 的回复
Thank you for staying with us! We're happy to see you enjoyed your stay.

8/10 还可以

Manrique

2024 年 5 月入住 4 晚
Front Desk 于 2024年05月16日 的回复
Thank you for staying with us!

10/10 超赞

Kellie，TWIN FALLS

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We've never stayednat this hotel before and based on this experience, we would definitely return. Nice big rooms with microwave, small fridge, quiet heat/AC and comfortable beds. Turn down service each day available. Breakfast has options from hot items, bagel/breads, yogurt and fruit. Staff was pleasant and helpful. Hotel is located about a block from shopping, food, coffee and gas. Very pleasant stay.
2024 年 5 月入住 2 晚
GM 于 2024年05月13日 的回复
Thank you so much for sharing your comments about your stay

10/10 超赞

Kendra

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
Great location within walking distance of shopping and dining and right next to the West Gate of Yellowstone National Park.
2024 年 5 月入住 2 晚
GM 于 2024年05月13日 的回复
Thank you for staying with us

10/10 超赞

James

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyed my stay. Had a rustic feel. Everyone was very nice.
2024 年 5 月入住 2 晚
GM 于 2024年05月13日 的回复
Thank you for your review

10/10 超赞

Lauren

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
What a beautiful property and very clean. I was impressed with everything. The breakfast was fabulous and lots of protein offered for hungry teen boys! Would definitely recommend !
2024 年 5 月入住 3 晚
Front Desk 于 2024年05月10日 的回复
We're happy to hear you had a great stay and was able to take advantage of our hot breakfast. Thanks for staying with us!

10/10 超赞

Sharon

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice property and room. The free breakfast was great and it is very close to the Yellowstone entrance.
2024 年 5 月入住 4 晚
Front Desk 于 2024年05月10日 的回复
Thank you for staying with us, we're glad to see you enjoyed your stay!

10/10 超赞

Douglas

与家人出行
Motel was very nice and clean. Location is great for walking, if you choose. All employees were friendly and helpful.
2024 年 4 月入住 2 晚

10/10 超赞

CHRISTINA

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean, adorably decorated, easy walking. The breakfast was generous and delicious.
2024 年 5 月入住 1 晚

10/10 超赞

Sofi

团体旅客
满意：清洁度、服务设施、住宿条件和设施
Breakfast really good 😊 But the guys in the lobby a little mind
2024 年 4 月入住 1 晚
GM 于 2024年04月30日 的回复
Thanks for staying

6/10 一般

Hong

与家人出行
满意：清洁度、服务设施、住宿条件和设施
不满意：员工和服务
The hotel is in a beautiful area. However, there was no breakfast, and i was told Expedia had sent me an email, which I have never received. (Breakfast won't be included until May.) The parking in the property can be tricky. The room is super clean!
2024 年 4 月入住 1 晚
Cheyenne, Front Desk 于 2024年04月29日 的回复
Hi there, I'm not sure if you're confusing us with another property or not. Here at the Kelly Inn, our breakfast is included all year.

10/10 超赞

Christine

2024 年 4 月入住 2 晚
Front Desk 于 2024年05月16日 的回复
Thank you for staying with us!

10/10 超赞

Donald

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚
Cheyenne, Front Desk 于 2024年04月26日 的回复
Thank you for staying with us.

10/10 超赞

John

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location and experience
2024 年 4 月入住 3 晚
GM 于 2024年04月25日 的回复
thank you

10/10 超赞

Gail

满意：清洁度、员工和服务、住宿条件和设施
It was clean and cozy. Nice western decorating. Would stay again.
2024 年 4 月入住 1 晚
GM 于 2024年04月23日 的回复
Thank you so much for staying

10/10 超赞

Jennifer

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was very friendly and accommodating to our party of 10. Very clean and pleasantly decorated in a rustic way. Pool area was great! Breakfast had a wide selection of food including hot eggs and pancakes!
2024 年 2 月入住 2 晚
GM 于 2024年04月19日 的回复
Thank you so much for your wonderful comments

6/10 一般

John

与家人及幼儿出行
满意：员工和服务，清洁度
不满意：服务设施
I appreciated being informed beforehand the inability to go to Old Faithful due to road maintenance. However, I was traveling with my two children and it would have been nice to know the pool and hot tub would be having maintenance during my stay. With much of the town being shut down until May it would have been nice to go swimming.
2024 年 4 月入住 1 晚
GM 于 2024年04月10日 的回复
I am sorry that we did not communicate with you about our pool being down as we installed a new floor surface during this down time when the park is closed.

10/10 超赞

Brittney

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The room was very cozy and the hotel was right across the street from the Grizzly and Wolf Discovery Center. The town is very nice and seemed like there are a lot of places nearby to eat. The hotel breakfast wasn’t anything special. Yogurt machine was broken, pancake machine was broken, and the only other options were bagels, bread, overhard eggs, and cereal. No potatoes or meat or anything. Overall the stay was nice for what we needed.
2024 年 3 月入住 1 晚
Front Desk 于 2024年04月1日 的回复
Thank you for staying with us, we're glad to hear you enjoyed your stay! We apologize for the inconveniences during breakfast. Since it is the off season, our breakfast is limited but we try our best to provide what we can without waste.

10/10 超赞

gregory

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice
2024 年 2 月入住 1 晚
GM 于 2024年03月18日 的回复
thank you

10/10 超赞

Shane

2024 年 3 月入住 5 晚
Cheyenne, Front Desk 于 2024年04月8日 的回复
Thank you for staying with us!

10/10 超赞

William，sidney

2024 年 3 月入住 3 晚
Cheyenne, Front Desk 于 2024年03月10日 的回复
Thank you for staying with us.

10/10 超赞

Adam

2024 年 2 月入住 6 晚
Cheyenne, Front Desk 于 2024年03月23日 的回复
Thank you for staying with us!

10/10 超赞

Norman

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was all good
2024 年 2 月入住 2 晚
GM 于 2024年02月29日 的回复
thank you for staying with us

10/10 超赞

Gregory

满意：清洁度、员工和服务、住宿条件和设施
Pet friendly, Quiet, Hot tub was really hot (good) and that is rare! Good breakfast.
2024 年 2 月入住 2 晚
GM 于 2024年02月27日 的回复
Thank you for staying with us

10/10 超赞

Kellie，Las Vegas

与配偶出行
Room is clean and location is nice, shopping and restaurants nearby. Shower is large and new. Beds are comfortable. Decor is rustic and perfect for location.
2024 年 2 月入住 1 晚
GM 于 2024年02月26日 的回复
Thank you for your 5 star review

10/10 超赞

Kristin

2024 年 2 月入住 1 晚
Cheyenne, Front Desk 于 2024年03月20日 的回复
Thank you for staying with us, we're glad to see you enjoyed your stay!

10/10 超赞

Michael

满意：清洁度、住宿条件和设施、客房舒适度
West Yellowstone
Hotel check-in was quick and efficient. The room was clean and comfortable. Personnel we interacted with were friendly and helpful. We enjoyed our stay.
2024 年 2 月入住 1 晚
GM 于 2024年02月22日 的回复
thank you for sharing your comments

10/10 超赞

Dan

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good rooms. Hot breakfast and property has 220 outlet in parking lot for EV charging
2024 年 2 月入住 2 晚
GM 于 2024年02月20日 的回复
thank you for staying

10/10 超赞

Bryan，Seattle

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
GM 于 2024年02月22日 的回复
thank you