I had a serious problem with room keeping, the first day I came back from the park and my room door was open and the deadbolt was left out so the door could never be closed, I reported it at the front desk but I don’t think they believed me. The next day I left again, and I checked the door and it was locked. I returned at the end of the day and my door appeared to be shut, I pushed on the door and it opened right up, no key needed. Didn’t get shampoo and soap one day, bath mat and tub non slip mat removed and not replaced for two days. Reported all this to the front desk and they said they would report it, but nothing was done to make me feel good.