西約克郡旅館

「There were not curtains or black out curtains on the windows. The mirror had emotion detection led lights and as I was trying to switch them off I found a syringe, thankfully without the needle. I'm very disappointed with the overall condition of the room.」

「We arrived for our stay at the property and hadn’t received the password for the lock box in order to enter the property. After numerous phone calls were ignored by the owners we had to resort to sleeping at the train station. 」

「All were fine and the room was really comfortable. The location was good, just in a walking distance from the station (railway/bus). I was sorry that I didn't read the check-in instruction, but the host was kindly admitting me when I arrived without a prior conversation. I really appreciate. 」

「Didn’t even end up staying here as after I booked and rang them to find the exact location of the hotel, they told me they didn’t have space and re-directed me a 20 minute walk to another property that was not acceptable at all. When I asked to be refunded or have my booking cancelled, they told me it wasn’t something they could do as Hotels.com needed to do. Contacted Hotels.com explaining the situation and they had been unable to make contact with the Hotel initially. And now I’m left out of...

「This is a lovely and well run guesthouse. Carol made me feel very welcome and taken care of. Thanks」