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"The bathroom door in the room would not stay closed. The door to my room did not feel secure. I had to push it really hard to close it and there was no safety chain on the inside. As a lone female traveller, I would have felt more secure if there had been a safety chain. The staff were incredibly friendly and helpful."

"Room 119; a lot of noise from a constant water trickling sound and from the ventilation equipment on the roof outside the window. Starting to look a little bit shabby."

"Excellent customer service."

"Clean room, excellent staff, and a really great location for exploring Manchester."

"Room was fine, was pleasantly surprised to find a hairdryer in the wardrobe. However I was disappointed to learn that breakfast is served from 7am, not 6am as advertised. This meant that I paid £12 for a breakfast I was unable to receive (i already had train tickets booked for 7am), and none of the front desk team were able to assist. I have since emailed and had no response, so it's unlikely I'll be returning considering they are willing to falsely advertise and not refund me for a service they were unable to provide."

"The room was in poor condition, cleanliness was lacking, breakfast didn’t start until 8am considering lots of tenants where taking part in the marathon "

"Fantastic stay. Helpful attentive staff member on check in (Tom?) Room lovely and clean and really well equipped. Bed comfortable. Will stay again"

"Our main complaint was that we could clearly hear the people in the room next door. Otherwise the hotel was fine."

"Faultless stay. All well - room, shower, breakfast, check-in and out. "