Let me start with the good: the location is excellent! Our ocean view room was everything we wanted: just a few feet from the beach, almost unobstructed view in all directions and sounds of waves strong and close. This is the main reason for my four star rating. Without it, it would probably be 2.5. In out three night stay we did not see a single member of the housekeeping staff. We were told by the front desk upon check in that the room will not be cleaned unless we request it. That’s fine. But apparently, common areas are not being cleaned either: there is sand and dust everywhere and it was undisturbed during our stay. One of the stairs was missing its protective rubber thread - we saw it leaned in the corner of the stairway. It stayed there the entire stay. The stairs themselves are pretty short so rubber thread seems like a basic necessity not to accidentally slip. The staff at the front desk never acknowledged any guests unless addressed to directly. No Hellos or How Are you? Or Great day, today. I appreciate to be left alone but come on - for the amount of money they charge, basic customer service should be included in the price. As far as a room, it was a basic tiny room with deformed metal hangers from the dry cleaner to hang your clothes. Can they not afford some plastic hangers from literally any discount store? They cost pennies. Also, free advice - turn the bed along a longer wall, and both people will have the room to walk around the bed and see the ocean!