Western Iowa Spa Hotel

"Room was clean. Staff was friendly. "

"Room was better than expected"

"The man at the front desk was welcoming. I was disappointed that the hot tub did not have the jets installed and the pool wasn’t heated very well."

"Wonderful people "

"Very nice place. Nice decor. $35 pet fee. Otherwise great place. "

"Breakfast was hot and good, rooms are clean and spacey, staff are friendly, connected to the casino is nice if you gamble or want to grab something to eat"

"Hallways were dirty, food and garbage scattered all over. Everything smelled of cigarettes or weed. Poorly made media center was tipping so the drawer would not close, my husband hit his shins on it on the way to the bathroom. Bath tub and sink were stained. Couch had a huge hole. Sheets were rough, mattress was lumpy, towels were very small. No soap or shampoo in the shower. Water pressure was low. There’s a leak somewhere in the bathroom so floor was wet. Check-in staff was fine, check-out staff avoided eye contact and ignored me. "

"Hate that you have to pay for breakfast otherwise the hotel is great"