"Friendly check in and concierge. Had distilled water for CPAP. Clean room.
Beds were not comfortable. Room very hot on arrival. Rooms need a refresh. Dated and worn. Shower water temperature variable (did not stay warm). I expected more from a Hilton, and at almost $400 a night. "
"I found everyone to be kind and helpful. I really loved the fitness center. I had a great workout every morning. The child towels added a touch of luxury. The music is a little loud, but everything else was super. "
Embassy Suites by Hilton Chicago Downtown River North
8/10 Good
"Clean property overall, cleaning staff did not clean our room daily and we had to ask for towels and wash clothes. It is close and in walking distance of restaurants and shopping."