Hotels & Preference Western Switzerland hotels

"The staff was very accommodating. The first room they gave us had a very strong, unpleasant odor — truly awful. To their credit, they moved us and gave us an upgrade, which we appreciated. However, one of the main reasons we chose this hotel was the airport shuttle, and it was already full when we arrived, so that did not work for us at all. The beds were comfortable, but the room was not as clean as I would have liked. I understand this is an airport hotel, but cleanliness should still be a priority. In the morning, we came down to the lobby at 6:00 AM and there were many guests waiting for the shuttle. There was no water, no coffee, nothing available. If this is an airport hotel, early morning service should be standard. The hotel should consider offering basic morning service and possibly a second shuttle to accommodate the number of guests. One positive detail: the flight information screen in the lobby is very useful and a great feature for an airport hotel."

"I chose this property as various reviews said "quiet"; however, it was very noisy. All night traffic, a sort of nightmare. Ended up sleeping with ear plugs, head phones and white noise. The toilet space was a tiny 1 sqm kind of campervan type, made in plastic - never seen anything like this before (maybe they are common in Geneve, but it was the first time I visited). There was no fan in the 'bathroom', which is a problem especially because the toilet space was so tiny... Staff was kind enough to let us leave the luggage there for a few hours, but other than that, the stay was not pleasant. "

"Great stay"

"Everything in the hotel was great, except for the shower. It only has a curtain, and water splashes all over the bathroom. "

"We thoroughly enjoyed our stay, even extended it by one day! Loved their breakfast , dining area, and the ability to use washer dryer. Rooms were comfortable and clean with breathtaking spectacular views. Best thing was accessibility to terminal for bus, train and gondola rides!"

"Room clean nice location "

"Great location on the train platform, made sightseeing so simple. There was no noise or disturbances. Room was beautiful and loved the seating area outside and the wrap round glass windows. "

"Room was clean and nicely appointed, bed was very comfortable."

"The hotel has a commanding position in Wengen. The view of the mountains and valley are fantastic, and the common areas attract the guests to them. The hotel was clearly high-end decades ago, but has faded a bit. Some will find this charming, while others may not. The breakfast was excellent and should accommodate all tastes. The staff were outstanding, very personable and helpful."