Relais & Chateaux Western Switzerland hotels

"We greatly enjoyed our stay and recommend the hotel! We are at the hotel every day, which was very easy after days of adventure. The staff was very friendly and helpful. As previous reviews say there is a hill to walk up but we did not find it difficult however if mobility is limited a car would be necessary. "

"Staff was friendly and helpful. The common area was nice and accommodating. Luggage room had locks to secure your luggage in case you arrive early or need to depart later. The espresso machine was very very nice for us to get our drinks 24/7!! We were so happy that there's an elevator all the way to the 6th floor where our room was. The roof terrace was one flight of stairs up from there and it gave us a nice view of Old Town Bern. Highly recommend staying here. "

"Great rooms, close to everything, missed breakfast"

"The balcony view was superb with the lake and city view. The breakfast was also excellent with the variety of choices and it's also delicious. The hotel room is also spacious and modern with a bar inside for guest to get free drinks. Only downside is the Safran restaurant where they didn't fully honor our drink voucher given by hotel mona and pasta was also not that good there (e.g. Fusili). "

"Amazing experience We are coming back "

"Staff and premises were great"

"The hotel lobby is beautiful and decorated still for th holidays which made it even nicer. Customer service was excellent at the desk throughout our stay. We stayed in an executive suite. It was large, beautiful and very clean with a fridge, tea and coffee facilities and complimentary still water. They provide extra pillows, lots of towels of all sizes and lovely array of bath items (shampoo, conditioner, shower gel, body lotion, shower cap, etc). We were able to keep our bags safely in the hotel after check out while we continued exploring the city. We had dinner one night in the hotel restaurant. The meal was lovely (but a bit over priced). Food and the service was very good. Overall wonderful experience here and would recommend for future travellers. "

"Good"

"All around fantastic! 5 stars. Great food at hotel and close by. Getting to lifts were easy. Spa was stellar. Will return! "