「The check-in process was disappointing because I had to ask about nearly everything. The listing stated that a parking tag would be provided if parking was included, but none was given. When I asked, I was told that parking required an additional fee, which was then added to our room.
The pool also costs extra, and unfortunately, it was not worth it. We went to use the hot tub but were told we couldn’t use it because the bubbles weren’t running. The staff member who told us was not friendly or...
「The owner was VERY attentive, from parking to grocery shopping to restaurants for breakfast or dinner. Even gave us a scenic route to drive to Inverness that we enjoyed.」
「We stayed in one of the offsite casa style rooms which was perfect for our family (we were parents travelling with two teenagers). Room was clean and had all we needed for our two night stay. We appreciated the afternoon scones and tea in the main hotel. We were surprised that our rooms didn’t have any housekeeping between our first and second nights so I’m not sure if that was part of the casa room service or not but our request for addition towels was taken care of quickly!」
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