B&B in Westmorland County

"We have stayed at this hotel many times when taking in a show at the Casino. Check-in is never smooth, but this time was the worst. Despite a 4:00 pm check-in time (the latest check-in time possible for most hotels), rooms were not ready. The lobby was filled with people waiting for rooms. My husband asked the front desk staff if there were other rooms available, but absolutely no effort was made to put us in a room which might have been ready. We had a 5:15 pm reservation at a restaurant in town and planned to freshen up before hand. Unfortunately that wasn’t possible, so off to the restaurant we went, a bit more casual in appearance than we wanted to be. There is a long list of “rules” clients are to follow while staying at this hotel. I think most hotel clients probably have two expectations for any hotel: the room is ready at check-in time and the room is clean. Well, in this case at least the room was clean. We did not feel welcome, so we will not be returning, nor do we recommend this establishment."

"The staff was very friendly and accommodating but it was probably the least clean hotel that I have ever stayed at. Expedia should be ashamed for charging the price that they do for this property. I ended up being charged in US dollars, so it was also very expensive ($308). There were stains on the duvet, red stains on the carpet in the room, and there was hair on the serving spoon at the breakfast buffet, (which I know is hard to control). But the pool area was the worst, there was such a large clump of hair floating in the pool that it looked like someone had been partially scalped, there was so much dirt around the pool decking that I felt uncomfortable walking in my bare feet, and I believe that there was rust on the metal door to the bathroom under the kick plate, and the kick plate had come loose and there was a lot of loose rust particles all over the floor, which looked like tetanus just waiting to happen if someone were to step on the rust. There were employees filling the towels right beside it and did nothing about it. I would never stay here again for the price and the lack of cleanliness when the casino in Moncton was listed for the same night for over $100 less as a newer and higher star hotel."

"Staff were lovely, it was clean. We were very disappointed with the lack of updates. The hot tub was broken and the pool is very very small. Bathroom in pool area was very very rusted and in need of updates. "

"Quiet"

"Good"

"We arrived for a two-day stay over March break. We weren't provided with any information upon arrival regarding parking, wifi, pool hours or breakfast hours. We weren't informed the pool was out of order. We booked a themed room, which was older. There were lights in the children's bunk that didn't function and were hanging by wires. Went to breakfast the next morning and were told the staff didn't show up so there was no breakfast other than dry cereal (no milk) or bagels. Coffee wasn't even made. Front desk staff told us it wasn't their job. We left after one day. Were told we'd get a discount but were charged full price. "

"The only thing that I would say is the pool was colder than expected however by the fun the kids were having they did not care. Seniors amt little different"

"The room was clean and the free breakfast was excellant!"

"Staff very helpful. Pool area very clean. Breakfast was delicious. Cleans cery clean. No complaints. "