This was the worst SpringHill Suites we have ever stayed in. Absolutely NOT a 3-star quality hotel. Mold on the walls and ceiling in the bathroom. Poor lighting at the vanity. Dirty carpet. Everything felt old. Even the colors in the room were not pleasant. The room smelled as if it had been a smoking room in the past. It also was a very small room for a suite. Smaller than the typical SpringHill Suites Double queen suite room. Check-in was fast and efficient, however I wouldn't say that the clerk was very friendly. Definitely not up to standards.
Adrienne
2025 年 7 月入住 1 晚
2/10 糟糕
Agnese
与家人出行
2025 年 7 月 6 日
不满意:清洁度、服务设施、住宿条件和设施
If I could give 0 I would. We were given a room with a filthy bathroom. Toilet was not cleaned, bathtub had hair in it. They gave us another room where the toilet had feces in it! We left the hotel
Agnese
2025 年 7 月入住 2 晚
10/10 超赞
Mona
2025 年 6 月 30 日
满意:清洁度
Mona
2025 年 6 月入住 1 晚
8/10 还可以
Justin
2025 年 6 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Justin
2025 年 6 月入住 1 晚
10/10 超赞
LISA
与家人出行
2025 年 6 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I stay here every time I'm in Wheeling. Convenient, clean, friendly staff & the views from atop the hill are beautiful!
LISA
2025 年 6 月入住 4 晚
10/10 超赞
Emmanuel
2025 年 6 月 22 日
满意:清洁度、服务设施、住宿条件和设施
Emmanuel
2025 年 6 月入住 2 晚
10/10 超赞
Zakhid,Baltimore
2025 年 6 月 14 日
Zakhid
2025 年 5 月入住 1 晚
10/10 超赞
matthew
2025 年 6 月 1 日
满意:住宿条件和设施,清洁度
Great experience overall. Very clean
matthew
2025 年 2 月入住 1 晚
10/10 超赞
Miguel
2025 年 5 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Calm place with a good view.
Miguel
2025 年 5 月入住 4 晚
10/10 超赞
Traci
2025 年 5 月 25 日
Traci
2025 年 5 月入住 1 晚
8/10 还可以
carole
2025 年 5 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
carole
2025 年 5 月入住 1 晚
6/10 一般
margaret
与配偶出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施
Convenient. The room was freezing. Couldnt control the temperature. Didnt know how to turn on the tv. The water from sink faucet came out sideways, getting the counter all wet. We had to put towels to keep the water from going to the floor. No bath mat. The tub was very slippery and my husband fell, hitting his head on the shower wall.. i had to be careful as I had foot surgery and couldn't afford a fall.
margaret
2025 年 4 月入住 1 晚
10/10 超赞
Andrea
2025 年 5 月 12 日
满意:住宿条件和设施
Andrea
2025 年 5 月入住 1 晚
6/10 一般
Allison
2025 年 5 月 11 日
Allison
2025 年 5 月入住 2 晚
10/10 超赞
Jody
2025 年 5 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
Was easy to find from the interstate and very comfortable
Jody
2025 年 4 月入住 1 晚
6/10 一般
Peter
2025 年 5 月 2 日
Door was ajar when we arrived
Only one towel in bath
Not enough light in suite
Peter
2025 年 4 月入住 1 晚
4/10 很差
Philip or Belinda
2025 年 4 月 29 日
满意:住宿条件和设施,员工和服务
不满意:清洁度
DIRTY
There was no bathmat, no hand soap, no extra toilet roll, one of the 2 mirrors in the bathroom was dirty, there was hairs stuck to the shower wall and bathroom door and food was gathered behind and under the trash can. This place is in desperate need of upgrading and maintainance.
Philip or Belinda
2025 年 4 月入住 1 晚
6/10 一般
Kevin
与家人出行
2025 年 4 月 28 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
We loved the room set up,it was clean the only down fall was when we checked in the room was not ready,we were there for a wrestling tournament breakfast was included but we were not able to get it as it was served at 7 and we had to leave by 6:30 am for. The tournament I was yelled at by a worker for grabbing muffins for my boys to eat on the go I do think that should have been planned out better for the morning I'm sure none of those kids or families got the breakfast. Staff were rude,no creamer or sugar in the lobby coffee was cold and old.but other than that it was ok
Kevin
2025 年 4 月入住 1 晚
6/10 一般
Brian
与家人出行
2025 年 4 月 20 日
满意:员工和服务,清洁度
不满意:客房舒适度,住宿条件和设施
Not enough bang for your buck
The customer service was excellent. Staff was friendly and efficient. The rooms were nice enough but the beds were the most uncomfortable I have ever slept on and the air conditioner made weird heeding noises all night. They had only one elevator working and it was very slow. The hot tub would not turn on and I was told it was being worked on. For the price my stay was underwhelming.
Brian
2025 年 4 月入住 2 晚
2/10 糟糕
Ali
与家人出行, 商务旅客
2025 年 4 月 19 日
不满意:清洁度、员工和服务、住宿条件和设施
The room had a horrible moldy smell. The bathroom was not well maintained at all. When the heat kicked on, it smelled like it was going to catch on fire. Not what you would expect from Marriott at ALL