Pittsburgh Whiskey Point Trailhead Hotels

"Great location"

"This place has so much potential, the top bed covers had several cigarette burns, the room smelled like marijuana. The tv was useless because wifi did not work. They dont explain that you need to lock your room by pressing a button. Takes 10 minutes for their system to reach door locks. So you cant get in room and leave your stuff. Because if you leave, your door wont lock. There are people in the garage that look homeless and washing their clothes by the entrance. Don’t bring ur family, if you are a man and dont care about conflict then this place is perfect. They can definitely do better. And they should"

"Very helpful staff and accommodating. Room was clean and parking is all around the building. We went for the draft and it was so nice."

"They need to fix their key cards I don’t know how many times I had to go down to the lobby to get them to fix my keys and my friend’s keys who stayed in a different room. Other than that nice!"

"We only received housekeeping for 1 day of a 5 night stay. And.i had to ask for that. They do housekeeping every other day per the assistant manager andmsigns.on the bathroom mirror. I spoke with the assistant manager before we left and she stated she would contact expedia and we would get a refund for one night. She contacted expedia and did what she was supposed to do but Expedia has dropped the ball saying a refund has been issued when it has not. The lack of housekeeping issue is why I am leaving the recommendation I am, not the refund issue."

"To start off I would like to say I have stayed at a lot of hotels but the front desk staff at this hotel was so incredibly rude to its guests. The way they talked to people who asked questions was something I had never heard from front desk staff before. The hotel may have been a smoking hotel at one point as the remnants of old smoke remained in the rooms and the lobby area. The front desk staff smoked (as well as other guests) just outside the door which probably didn’t help. At breakfast which was a good spread when item low and someone asked for that item the staff said absolutely not. ( this was in regards to someone asking for a piece of cheese). Another being when the WiFi password didn’t work the front desk answer was well mine is working perfectly fine so I can give you a number to call but there is nothing I can do. It was the manner and the tone in which the hotel staff behaved that was most astonishing. The hotel is older and in need of updates but the rooms were clean. "

"Our room was clean and comfortable. Shower pressure was good which I always critique. And breakfast was really good. I had oatmeal, eggs, sausage, and a waffle, with my coffee. And there was so much more to choose from. Overall a really good experience."

"the room was cleaned twice in four days. bed not made and trash not collected very disappointed."

"They gave our room away we had booked for the NFL draft for over a year We had no place to stay "