室外游泳池,日光浴躺椅

关于普吉岛班达拉海滩度假村的点评

4 out of 5
普吉岛班达拉海滩度假村
98 Moo 8, Wichit, Phuket

点评

8.6

超赞

10 分 - 超赞。153 条好评,共有 329 条点评" "
8 分 - 还可以。125 条好评,共有 329 条点评" "
6 分 - 一般。33 条好评,共有 329 条点评" "
4 分 - 很差。7 条好评,共有 329 条点评" "
2 分 - 糟糕。11 条好评,共有 329 条点评" "

8.8/10

清洁度

8.8/10

员工和服务

8.6/10

服务设施

8.4/10

住宿条件和设施

8.0/10

环保

点评

8/10 还可以

Loi

与配偶出行
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
The location is no good
2023 年 2 月入住 4 晚
Wan (Operation Manager) 于 2023年03月16日 的回复
Thank you for writing, we will take your review into consideration.

10/10 超赞

YU-HSIANG

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
位置絕佳。
2023 年 1 月入住 3 晚
Anchaleeporn Thokul (Guest Service Manager) 于 2023年07月11日 的回复
Dear Yu-Hsiang,Thank you for sharing a review of your recent experience. Our team here at Bandara Phuket Beach Resort is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Best regards,Anchaleeporn ThokulGuest Service Manager

8/10 还可以

Tikki

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Walking distance to the beach, invisible edge swimming pool is stunning (a bit small). Location is quiet and a bit far from the central with cost a bit on every trip to go out. I am happy about the staying, will recommend this hotel for sure.
2018 年 12 月入住 4 晚
Zack 于 2019年01月5日 的回复
Dear Tikki, Thank you for you review and rating. Regards, Chalermsak Lengthong Resort Manager

6/10 一般

真实旅客

满意:员工和服务
2018 年 12 月入住 2 晚
Zack 于 2018年12月21日 的回复
Thank you

6/10 一般

真实旅客

Dear Guest, Greeting from Bandara Phuket Beach. Thank you for your feedback. We would like to welcome you back in the near future. Best Regards, Bandara Phuket Beach Management

6/10 一般

真实旅客

满意:员工和服务

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
泳池很美麗,酒店自助餐很好吃~泳池很美麗,酒店自助餐很好吃~泳池很美麗,酒店自助餐很好吃~泳池很美麗,酒店自助餐很好吃~泳池很美麗,酒店自助餐很好吃~

10/10 超赞

Jarrod

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
staff was great
2024 年 2 月入住 3 晚
Yao 于 2024年05月4日 的回复
Dear Jarrod,The hotel would like to thank you for the comments on both the hotel and the service of the staff. And we are grateful that you appreciate the service of our staff. We look forward to welcoming you back in the future.Best regards,Anchaleeporn ThokulGuest Service Manager

10/10 超赞

Alex

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service and the rooftop pool was amazing. Loved the beach.
2024 年 3 月入住 18 晚
Yao 于 2024年04月19日 的回复
Dear Alex, The hotel is pleased to know that this vacation is for you and your family. Go happily. The hotel would like to thank you for your comments on your stay. We look forward to welcoming you back to stay again in the near future.Best regards,Anchaleeporn ThokulGuest Service Manager

10/10 超赞

Gavin

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff excellent, except the driver to the airport. I'm not sure if he hadn't slept for 2 days or was drunk but couldn't keep the vehicle in the line had to apologize at the end of the trip because of his terrible driving
2024 年 3 月入住 6 晚
Anchaleeporn Thokul / Guest Service Manager 于 2024年03月24日 的回复
Dear Mr. Gavin,Thank you for taking the time to share your feedback on your last visit. We are grateful for any constructive comment on how to improve services at Bandara Phuket Beach Resort even further! We are extremely sorry for the issues in transportation that is a local company service, We have already addressed and taken action with the company concerned. Until we have the pleasure of welcoming you back to Bandara Phuket again, we remain.With best wishes & regardsAnchaleeporn ThokulGuest Service Manager

10/10 超赞

phachara

满意:清洁度、员工和服务、服务设施、住宿条件和设施
😍
2024 年 3 月入住 4 晚
Anchaleeporn Thokul / Guest Service Manager 于 2024年03月21日 的回复
Dear Khun Phachara,Thank you so much for your full score review. We are delighted to hear that you had a positive experience with us at Bandara Phuket Beach Resort. We truly appreciate it. We wish to welcome you to our hotel again for your next vacation.Best regards,Anchaleeporn ThokulGuest Service Manager

10/10 超赞

Matthew

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel, the staff were very friendly and helpful. The rooms are very clean and the bed was an extra large king. The breakfast buffet was excellent but the Flamingo restaurant was avoided because their music volume was excessive and refused to lower it.
2024 年 2 月入住 7 晚
Yao 于 2024年03月14日 的回复
Dear Mr. Matthew,Thank you for taking a moment to share your experience at Bandara Phuket Beach Resort. We are so pleased to hear you found our room, swimming pool and service to your liking. We look forward to welcoming you back again soon.Best regards,Anchaleeporn ThokulGuest Service Manager

10/10 超赞

Bruce,Collingwood

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This resort was located in a great area! Close to restaurants and right on the ocean! Friendly staff made our stay!!
2024 年 2 月入住 7 晚
Anchaleeporn Thokul Guest Service Manager 于 2024年03月4日 的回复
Dear Bruce,Thank you for taking a moment to share your experience at Bandara Phuket Beach Resort. We are so pleased to hear you found location, restaurants and service to your liking. We look forward to welcoming you back again soon.Best regards,

8/10 还可以

Susan Bridget

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Set on beautiful beach . Good restaurant.cocktails Few restaurants around and of course Thai massage. 7/11 etc. Breakfast buffet was really good especially the egg station good mix of local and international breakfast Staff lovey but no sun loungers or parasols on the beach which really did spoil the experience. Some people left towels on the few sun loungers upstairs near pool and went out for trip or lunch etc . So two days couldn’t sit on beach or pool at all . Also I slipped on the steps getting in the pool hurt my wrist . Was very nervous after so my husband helped me in and out of the pool. Read in reviews that it had happened to others and two other people fell while we were there . We spent time outside hotel trips etc but would be nice to be able to sit by beach and pool and relax.
2024 年 2 月入住 11 晚
Anchaleeporn Thokul /Guest Service Manager 于 2024年03月4日 的回复
Dear Thank you for taking the time to share your feedback on your last visit. We are grateful for any constructive comment on how to improve services at Bandara Phuket Beach Resort even further! We are extremely sorry for the issues with the main pool as we have planned the near future to improve and provide a handrail for entering the swimming pool also adding anti-slip sheets . We have already addressed and taken action with the department concerned. Until we have the pleasure of welcoming you back to Badara Phuket again, we hope to see you again.Best regards,

10/10 超赞

Peter

2024 年 1 月入住 4 晚
Anchaleeporn Thokul /Guest Service Manager 于 2024年03月21日 的回复
Dear Peter,Thank you so much for your full score review. We are delighted to hear that you had a positive experience with us at Bandara Phuket Beach Resort. We truly appreciate it. We wish to welcome you to our hotel again for your next vacation.Best regards,Anchaleeporn ThokulGuest Service Manager

6/10 一般

Isabel

满意:员工和服务
不满意:客房舒适度,住宿条件和设施
Catfish hotel
Servicen var veldig god. Alt annet var ganske skuffende. Rommene var mindre enn forventet. Litt skittent på rommet. Ingenting var som avbildet. Stranden og bassengområdet var helt greit, ganske mye folk. Resturanten Flamingo til hotellet var kjempe skuffende. Rett og slett elendig, dessverre. Ville kanskje valgt noe annet om jeg var søken på et romantisk sted for meg og min kjære.
2024 年 1 月入住 2 晚
Best wishes & regards Anchaleeporn Thokul 于 2024年02月6日 的回复
Dear Isabel,Thank you so much for your review of our hotel. For the inconvenience that occurred during your stay, we sincerely appreciate your feedback. We take this feedback seriously to improve our hotel. We wish that we will have an opportunity to welcome you to Bandara Phuket Beach Resort again.Best regards,Anchaleeporn ThokulGuest Service Manager

8/10 还可以

Lena

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Best wishes & regards Anchaleeporn Thokul 于 2024年02月6日 的回复
Dear Lena,The hotel would like to thank you for your comments on your stay. And it's nice to know that this vacation has been a happy one. We look forward to welcoming you back to stay again in the near future.Best regards,Anchaleeporn ThokulGuest Service Manager

8/10 还可以

Rasmus

满意:清洁度、员工和服务、客房舒适度
不满意:住宿条件和设施
Slitna rum
Det är ett hotell, ganska långt ifrån allt, men fin strand, bra läge Men.. Rummen är ganska slitet, det priset du pröjsar, tycker jag, en renovering borde vara bra. Annars, tycker jag det är bra
2024 年 1 月入住 7 晚
Best wishes & regards Anchaleeporn Thokul 于 2024年02月6日 的回复
Dear Slitna Rum,Thank you for your review; it was an honor for us that you chose Bandara Phuket Beach Resort.Regardless of the mishaps, we sincerely apologize for flaws happened during your stay. We appreciate your feedback given to us. We take this seriously to ensure that we make a better for you and our great. Hopefully, we have an opportunity to welcome you to our hotel again.Best regards,Anchaleeporn ThokulGuest Service Manager

10/10 超赞

Christian

2024 年 1 月入住 2 晚
Best wishes & regards Anchaleeporn Thokul 于 2024年02月6日 的回复
Dear Christian,Thank you so much for your full score review. We are delighted to hear that you had a positive experience with us at Bandara Phuket Beach Resort. We truly appreciate it. We wish to welcome you to our hotel again for your next vacation.Best regards,Anchaleeporn ThokulGuest Service Manager

6/10 一般

Darryl

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 6 晚
Best wishes & regards Anchaleeporn Thokul 于 2024年02月6日 的回复
Dear Darryl,The hotel would like to thank you for your comments on your stay. And it's nice to know that this vacation has been a happy one. We look forward to welcoming you back to stay again in the near future.Best regards,Anchaleeporn ThokulGuest Service Manager

8/10 还可以

michelle

The roof top pool was small with limited chairs and umbrellas. People would put there towels on the chairs at 6am. Then not return until 10 or 11am. The hotel should have a policy that if a chair is unoccupied for 30 minutes they clear the chair for others. The bar tender at the pool was great!
2023 年 12 月入住 5 晚
Best wishes & regards Anchaleeporn Thokul Guest Se 于 2024年02月6日 的回复
Dear Mr. Michelle,Thank you so much for your review of our hotel. For the inconvenience that occurred during your stay, we sincerely appreciate your feedback. We take this feedback seriously to improve our hotel. We wish that we will have an opportunity to welcome you to Bandara Phuket Beach Resort again.Best regards,Anchaleeporn ThokulGuest Service Manager

2/10 糟糕

Helder Sisney

不满意:清洁度、住宿条件和设施、客房舒适度
Phuket: A Series of Deception
Awful bedroom: smelly and not like what we’ve seen in the pictures. Hotels.com should audit some of the hotels, especially the 4* +.
2023 年 12 月入住 2 晚
Yao 于 2024年01月4日 的回复
Dear Mr. Helder Sisney,We very much appreciate your comments regarding your stay at Bandara Phuket Beach Resort. I will be sure to share your feedback with our team, especially the housekeeping manager who always enjoys hearing from our guests. Please allow me to express my apologies and rest assured that we are taking the appropriate measures to address the problem. It is our hope that you will give us the opportunity to better serve you in the near future.Best regards,Anchaleeporn ThokulGuest Service Manager

10/10 超赞

Nyaw

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 3 晚
Yao 于 2024年01月4日 的回复
Dear Nyaw,Thank you so much for your full score review. We are delighted to hear that you had a positive experience with us at Bandara Phuket Beach Resort. We truly appreciate it. We wish to welcome you to our hotel again for your next vacation.Best wishes & regards Anchaleeporn Thokul Guest Service Manager

10/10 超赞

Alfonso

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excelent staff members, they are sooo nice and really available to help. Super patient and helpful. They really do recomend the best of the best
2023 年 12 月入住 4 晚
Yao 于 2024年01月4日 的回复
Dear Alfonso,Many thanks for having shared such a positive review.We are most delighted to read that you have spent a great time in our beautiful hotel and you have fully enjoyed the hotel facilities. It was a real pleasure to host you in Bandara Phuket Beach Resort and thank you again for your kind and encouraging comments towards the services provided by our staff.We are looking forward to welcome you back soon.Best wishes & regards Anchaleeporn Thokul Guest Service Manager

8/10 还可以

Dirk

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
One of a very few Hotels in this area. Without a car or motor bike it’s getting fast boring. Beach you can’t enjoy so much due to sea urchin. Roof top bar is nice but closes much too early - at 8pm… this would be the only spot you can go after dinner… Flamingo bar is poor at night… for a few days to chill ok…
2023 年 11 月入住 6 晚
Anchaleeporn Thokul (Guest Service Manager) 于 2023年12月6日 的回复
Dear Dirk Delbrouck,We sincerely regret that your experience was less than perfect. We care deeply about our customers and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience. and we are excited to hear some aspects were good. It is our hope that you will give us the opportunity to better serve you in the near future.Best regards,

10/10 超赞

Spencer

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 11 月入住 2 晚
Yao 于 2024年01月4日 的回复
Dear Spencer,Thank you so much for your full score review. We are delighted to hear that you had a positive experience with us at Bandara Phuket Beach Resort. We truly appreciate it. We wish to welcome you to our hotel again for your next vacation.Best regards,Anchaleeporn ThokulGuest Service Manager

6/10 一般

Simon

2023 年 11 月入住 5 晚
Anchaleeporn Thokul (Guest Service Manager) 于 2023年11月22日 的回复
Dear Simon,Thank you so much for your review. We are delighted to hear that you had a positive experience with us at Bandara Phuket Beach Resort. We truly appreciate it. We wish to welcome you to our hotel again for your next vacation.Best regards,

2/10 糟糕

King

与配偶出行
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Hotel room smelled like sewer the whole time we stayed. The bed had sand all over the comforters and towels were damp. A/c machine constantly leaked water and felt unsafe to use.Getting around the hotel is very confusing and hallways are dark. Washing clothes is very difficult with only 1 dryer in the entire hotel. Staff is very nice and curtious otherwise.
2023 年 11 月入住 2 晚
Anchaleeporn Thokul (Guest Service Manager) 于 2023年11月16日 的回复
Dear Mr. King,We very much appreciate your comments regarding your stay at Bandara Phuket Beach Resort. I will be sure to share your feedback with our team, especially the housekeeping manager who always enjoys hearing from our guests. Please allow me to express my apologies and rest assured that we are taking the appropriate measures to address the problem. It is our hope that you will give us the opportunity to better serve you in the near future.Best regards,

10/10 超赞

Gary

满意:清洁度、员工和服务、住宿条件和设施
Very very nice beachfront hotel. Rooms good size, clean and well maintained. Breakfast has adequate options and taken in the lobby area. Flamingo Bar set on the beach offers happy hour drinks and a good food and drink menu. Roof top pool provides very nice views and is serviced by its own bar and small dining area. I would definitely return to the Bandara again
2023 年 7 月入住 4 晚
Anchaleeporn Thokul/ Guest Service Manager 于 2023年07月31日 的回复
Dear Gary Jiggins,Thank you so much for your full score review. We are delighted to hear that you had a positive experience with us at Bandara Phuket Beach Resort. We truly appreciate it. We wish to welcome you to our hotel again for your next vacation.Best regards,Anchaleeporn ThokulGuest Service Manager

10/10 超赞

Ivan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
:-))) Tolles Hotel. Sehr freundliches Personal.
2023 年 6 月入住 3 晚
Anchaleeporn Thokul (Guest Service Manager) 于 2023年07月11日 的回复
Dear Ivan,Thank you for sharing a review of your recent experience. Our team here at Bandara Phuket Beach Resort is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soonBest regards,Anchaleeporn ThokulGuest Service Manager

10/10 超赞

Christina

2023 年 3 月入住 8 晚
Anchaleeporn Thokul (Guest Service Manager) 于 2023年07月11日 的回复
Dear Christina, Thank you for sharing a review of your recent experience. Our team here at Bandara Phuket Beach Resort is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Best regards,Anchaleeporn ThokulGuest Service Manager

10/10 超赞

Andrea

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Sehr ruhig mit tollem Pool und sehr freundlichem Personal
2023 年 2 月入住 5 晚
Wan (Operation Manager) 于 2023年03月15日 的回复
Thank you for writing to us. We appreciate the kind words and hope to welcome you back here again!

10/10 超赞

Nakarin

2023 年 2 月入住 1 晚
Wan (Operation Manager) 于 2023年03月15日 的回复
Thank you for rating us on Hotel.com, we hope to see you here at Bandara Phuket Beach Resort again.

10/10 超赞

YU-HSIANG

2023 年 2 月入住 5 晚
Anchaleeporn Thokul (Guest Service Manager) 于 2023年07月11日 的回复
Dear Yu-Hsiang,Thank you for sharing a review of your recent experience. Our team here at Bandara Phuket Beach Resort is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Best regards,Anchaleeporn ThokulGuest Service Manager

8/10 还可以

真实旅客

满意:清洁度、员工和服务、服务设施
2023 年 1 月入住 6 晚
Anchaleeporn Thokul (Guest Service Manager) 于 2023年07月11日 的回复
Thank you for sharing a review of your recent experience. Our team here at Bandara Phuket Beach Resort is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Best regards,Anchaleeporn ThokulGuest Service Manager

10/10 超赞

Piers

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely relaxing hotel
Lovely hotel. Relaxing stay.
2023 年 1 月入住 5 晚
Wan (Operation Manager) 于 2023年03月16日 的回复
Thank you for your response. We hope you may come back to stay with us again in the near future.

8/10 还可以

Rasmus

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
7 days
We stayed 7 days, was really nice hotel, I recommend to rent a scooter, cause.. There ain't much restaurant close to the hotel, The bar on 4th floor was overpriced, Very beautiful beach, Breakfast was good, Lot of family's comes here, so became bit messy, end of the trip, but I recommend this hotel
2023 年 1 月入住 7 晚
Wan (Operation Manager) 于 2023年03月16日 的回复
Thank you for your response. We highly appreciate your stay and observation of our hotel. We will be sure to welcome you whenever you have the chance to visit again.

10/10 超赞

Andrew

与配偶出行
满意:员工和服务、服务设施、住宿条件和设施
Direct access to a stunning & quiet beach. Good sized room, excellent staff.
Wan (Operation Manager) 于 2023年03月16日 的回复
Thank you so much for your response. We are thrilled to hear that you've enjoyed your stay with us.

10/10 超赞

Duc

Anchaleeporn Thokul (Guest Service Manager) 于 2023年11月16日 的回复
Dear Denesia Lopez,Thank you so much for your full score review. We truly appreciate it. We wish to welcome you to our hotel again for your next vacation.Best regards,

8/10 还可以

russell

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice quiet area, decent hotel for the price, great beach on the doorstep, very friendly and helpful staff.
Wan (Operation Manager) 于 2023年02月4日 的回复
Dear Russell,Thank you for writing a review here on Expedia. We appreciate the praise from you. We hope to welcome you back here again in the near future.Best Regards,Ampiwan BurapamongkolchaiOperation Manager

10/10 超赞

Polina

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing! Will definitely be back again!
2022 年 12 月入住 2 晚
Anchaleeporn Thokul (Guest Service Manager) 于 2023年07月11日 的回复
Dear Polina,Thank you for sharing a review of your recent experience. Our team here at Bandara Phuket Beach Resort is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Best regards,Anchaleeporn ThokulGuest Service Manager

10/10 超赞

siriporn

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Love it
Nice place to stay :):): beautiful view
2022 年 11 月入住 1 晚
Anchaleeporn Thokul (Guest Service Manager) 于 2023年07月11日 的回复
Dear Siriporn,Thank you for taking a moment to share your experience at Bandara Phuket Beach Resort. We are so pleased to hear you found our restaurant and service to your liking. We look forward to welcoming you back again soon.Best regards,Anchaleeporn ThokulGuest Service Manager

10/10 超赞

Elke

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean modern hotel on beach
Very nice hotel with clean, modern rooms, directly on the beach. Nice roof top pool with amazing views and good cocktails - try the signature cocktail called Red Velvet. The restaurant (Flamingo) which is on the beach had a good selection of very good dishes. We had amazing pasta. The breakfast was good but basic - really good omelette. There are a few restaurants nearby but you will need transport if you want to explore further.
Room
Rooftop pool
Rooftop pool and bar
Flamingo restaurant
2022 年 7 月入住 3 晚
Chris, RM 于 2022年08月6日 的回复
Dear Elke, Great feedback, thank you very much for sharing a review and rating us. We are pleased you were happy with our services and facilities. Our associates and management thank you for choosing us and wish to welcome you back again. Kind regards, Christopher Adams Resident Manager

10/10 超赞

Motunrayo

满意:清洁度、服务设施、住宿条件和设施
2022 年 2 月入住 1 晚
Anchaleeporn Thokul (Guest Service Manager) 于 2023年07月11日 的回复
Dear Motunrayo, The hotel would like to thank you for your stay. And it's nice to know that this vacation has been a happy one. We look forward to welcoming you back to stay again in the near future.Best regards,Anchaleeporn ThokulGuest Service Manager

10/10 超赞

Jouko Jalmari

2022 年 2 月入住 3 晚
Anchaleeporn Thokul (Guest Service Manager) 于 2023年07月11日 的回复
Dear Jouko Jalmari, The hotel would like to thank you for your stay. And it's nice to know that this vacation has been a happy one. We look forward to welcoming you back to stay again in the near future.Best regards,Anchaleeporn ThokulGuest Service Manager

8/10 还可以

amex

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 1 月入住 2 晚
Anchaleeporn Thokul (Guest Service Manager) 于 2023年07月11日 的回复
Dear Amex, The hotel would like to thank you for your stay. And it's nice to know that this vacation has been a happy one. We look forward to welcoming you back to stay again in the near future.Best regards,Anchaleeporn ThokulGuest Service Manager

10/10 超赞

真实旅客

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The check in was really fluent, the receptionist informed us clearly we could not use the pool since the covid-19 outbreak. We get a free upgrade to a room with balcony. The room was nice, and very clean. They informed us clearly about the breakfast and did their best to satisfy you. The only thing that in my eyes can change is the quality of the sun beds/umbrella on the pool, they were not all from a good quality anymore. This can be a improvement if you would change the damaged ones and place new. But overalls a great place to stay and thx for everything 🙏
2020 年 3 月入住 8 晚
Anchaleeporn Thokul (Guest Service Manager) 于 2023年07月11日 的回复
Dear Anonymous,We’re so sorry to hear that your experience did not meet our standards. We value our customer’s feedback and work hard to ensure that similar issues do not occur in the future. Please allow me to express my apologies and rest assured that we are taking the appropriate measures to address the problem. It is our hope that you will give us the opportunity to better serve you in the near future.Best regards,Anchaleeporn ThokulGuest Service Manager

10/10 超赞

真实旅客

2020 年 3 月入住 7 晚
Anchaleeporn Thokul (Guest Service Manager) 于 2023年07月11日 的回复
Dear Anonymous, The hotel would like to thank you for your stay. And it's nice to know that this vacation has been a happy one. We look forward to welcoming you back to stay again in the near future.Best regards,Anchaleeporn ThokulGuest Service Manager

8/10 还可以

Mads

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 3 月入住 2 晚
Anchaleeporn Thokul (Guest Service Manager) 于 2023年07月11日 的回复
Dear Mads, The hotel would like to thank you for your stay. And it's nice to know that this vacation has been a happy one. We look forward to welcoming you back to stay again in the near future.Best regards,Anchaleeporn ThokulGuest Service Manager

10/10 超赞

真实旅客

满意:员工和服务,清洁度
2020 年 3 月入住 17 晚
Anchaleeporn Thokul (Guest Service Manager) 于 2023年07月11日 的回复
Dear Anonymous, The hotel would like to thank you for your stay. And it's nice to know that this vacation has been a happy one. We look forward to welcoming you back to stay again in the near future.Best regards,Anchaleeporn ThokulGuest Service Manager