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关于威奇托市中心希尔顿花园酒店的点评

3 out of 5
威奇托市中心希尔顿花园酒店
401 E Douglas Ave, Wichita, KS

点评

8.8

超赞

10 分 - 超赞。278 条好评，共有 453 条点评" "
8 分 - 还可以。114 条好评，共有 453 条点评" "
6 分 - 一般。28 条好评，共有 453 条点评" "
4 分 - 很差。17 条好评，共有 453 条点评" "
2 分 - 糟糕。16 条好评，共有 453 条点评" "

9.4/10

清洁度

9.0/10

员工和服务

8.6/10

服务设施

9.2/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Kevin

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Easy walking distance to food and drinks
2024 年 5 月入住 3 晚

10/10 超赞

Amy

与家人出行
Looks fresh and current! Offers great amenities and bar are on site. Minuses- street noise and the continental breakfast didn’t look great.
2024 年 5 月入住 2 晚

10/10 超赞

Lisa

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean room, breakfast is pricey at $18 otherwise amenities are okay
2024 年 5 月入住 1 晚

4/10 很差

Timothy

与配偶出行
满意：住宿条件和设施，清洁度
不满意：服务设施，员工和服务
The service was poor. Fridge didnt work in the room and for the price being chatted, i ecpected a bigger room and one with a window. Poor service at breakfast and we waited 30 for a cup of coffee in Starbucks.
2024 年 5 月入住 1 晚
Hilton Garden Inn Wichita Downtown 于 2024年05月7日 的回复
We are sorry that you feel this way. The room is simply the room that you booked through Expedia. I urge you to double check your booking before submitting it next time. We have relayed this feedback and will work to improve our services. We appreciate your feedback and thank you for choosing the Hilton Garden Inn Wichita Downtown. We hope to see you in the future!

10/10 超赞

Sheila

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
This place feels like home
2024 年 4 月入住 5 晚
Kyler 于 2024年05月7日 的回复
We are glad you feel so welcomed. We hope to see you again soon! Thank you for choosing the Hilton Garden Inn Wichita Downtown!

10/10 超赞

Brenda

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I thought it was all very well.
2024 年 4 月入住 1 晚
Kyler 于 2024年05月7日 的回复
We are glad you enjoyed your stay with us! We hope to see you again soon!

10/10 超赞

Devin

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is a true gem. The area around it can be a little sketchy at times, but we never felt unsafe on premises. The pool area is wonderful.
2024 年 4 月入住 1 晚
Kyler 于 2024年05月7日 的回复
We are glad you enjoyed your stay! We do take the safety of our guests very seriously. We look forward to having you back soon. Thank you for choosing the Hilton Garden Inn Wichita Downtown!

10/10 超赞

Steven

与配偶出行
满意：服务设施
Love it
2024 年 4 月入住 1 晚
Kyler 于 2024年05月7日 的回复
Thank you for the feedback. We hope to see you again soon!

8/10 还可以

Susie

2024 年 4 月入住 1 晚

10/10 超赞

Kathy，Dodge City

满意：清洁度、员工和服务、服务设施、住宿条件和设施
A beautiful hotel!
2024 年 4 月入住 1 晚
Kyler 于 2024年05月7日 的回复
Thank you! We hope to see you again!

10/10 超赞

Roger，Dodge City

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Conveniently located near downtown attractions and Intrust Bank Arena. Hotel has a cozy bar for a nightcap. Dislike paying $10 a day for garage parking, but not parking on the street even though it’s free.
2024 年 4 月入住 1 晚
Kyler 于 2024年05月7日 的回复
Thank you for your feedback! We are glad you enjoyed your stay with us. We hope to see you again soon!

10/10 超赞

Raymond

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Everyone was helpful. Bartender was awesome.
2024 年 3 月入住 3 晚
Kyler 于 2024年05月7日 的回复
I will pass that praise along to our staff. We are glad you enjoyed your stay with us! We hope to see you again soon!

8/10 还可以

Brian，Lathrop

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Very nice hotel, however, the parking was confusing. Not very good directions about where to park and did not realize there was a corridor adjoining the parking garage and hotel (was not told). So we ended up walking down through the garage entrance and through the back alley to get to the entrance. Had a random knock and someone jiggling our door handle at 1:45 AM that was scary, but I understand that was not hotel's fault. Would stay here again.
2024 年 3 月入住 1 晚
Kyler 于 2024年05月7日 的回复
We are glad that you enjoyed your stay with us! We are sorry about the confusing parking situation with the City owned parking garage behind us. We have now made maps with written instructions to help guests determine where to go. We hope to see you again soon!

10/10 超赞

Paula

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Kyler 于 2024年05月7日 的回复
Thank you!

10/10 超赞

Roberto

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Receptionist was very helpful upon arrival. Hotel was very clean.
2024 年 3 月入住 1 晚
Kyler 于 2024年05月7日 的回复
We are glad you enjoyed your stay with us! We look forward to seeing you again!

8/10 还可以

Rhody

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Kyler 于 2024年05月7日 的回复
Thank you!

10/10 超赞

John

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel, one of the nicest Hilton Garden Inn’s I’ve stayed at. Staff was excellent and facilities are very clean & nice.
2024 年 3 月入住 1 晚
Kyler 于 2024年05月7日 的回复
We are glad you enjoyed your stay with us! We look forward to seeing you again!

10/10 超赞

Rachel

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was very clean and well maintained.
2024 年 3 月入住 1 晚
Kyler 于 2024年05月7日 的回复
Thank you!

10/10 超赞

Sheila

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The person that checked me in was the greatest
2024 年 3 月入住 1 晚
Kyler 于 2024年05月7日 的回复
Thank you!

8/10 还可以

Brandon B Wash

满意：清洁度、员工和服务、住宿条件和设施
Great property
2024 年 3 月入住 1 晚
Kyler 于 2024年05月7日 的回复
Thank you!

10/10 超赞

Shanae

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

10/10 超赞

Sundus

满意：清洁度、员工和服务、住宿条件和设施
Excellent
2024 年 3 月入住 1 晚

10/10 超赞

Kayleigh

2024 年 3 月入住 1 晚
Kyler 于 2024年05月7日 的回复
Thank you!

10/10 超赞

Tasha

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Only thing I didn’t really like was the parking.
2024 年 2 月入住 2 晚

10/10 超赞

Daniel

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚

10/10 超赞

Reginald

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The stay was excellent. The staff was friendly.
2024 年 2 月入住 2 晚

8/10 还可以

Tom

满意：住宿条件和设施，员工和服务
2024 年 2 月入住 1 晚

10/10 超赞

Saliyl

满意：清洁度、员工和服务、住宿条件和设施
Great stay
2023 年 12 月入住 4 晚

8/10 还可以

Tony，Dodge City

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel!
2024 年 2 月入住 1 晚

10/10 超赞

Mario

满意：清洁度、员工和服务、住宿条件和设施
Awsome
2024 年 2 月入住 2 晚

8/10 还可以

Steven

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel
2024 年 2 月入住 1 晚

4/10 很差

Ron

2024 年 2 月入住 1 晚
Kyler 于 2024年05月7日 的回复
We are sorry about your experience! If you could tell us what we can work on, that would be much appreciated!

10/10 超赞

Forrest

2024 年 1 月入住 1 晚

10/10 超赞

Jonathan

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚

10/10 超赞

darin

2024 年 1 月入住 1 晚

10/10 超赞

Robert

满意：清洁度、员工和服务、服务设施、住宿条件和设施

8/10 还可以

Donald

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Was able to walk to the theater from the hotel.
2024 年 1 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean and comfortable, but misleading.
The entire property was very clean and seemed to be newly renovated. Its good to note that some rooms are interior rooms with no windows, so they feel like sleeping in a closet. The bathroom doors are frosted glass which seems nice at first until someone needs to use the bathroom during the night. The light floods the room. The pool area is amazing for relaxing with nice seating and a TV. Parking in the city garage was easy, at least on a sunday night. Overall its a very nice place, but choose an exterior room with the bathroom door facing AWAY from the bed.
2023 年 12 月入住 1 晚

2/10 糟糕

STEPHANIE

不满意：员工和服务、住宿条件和设施、客房舒适度
Not up to Par!
We got a call that our daughter got sick after we finished our anniversary dinner. We tried to cancel our room but the hotel said we would still be charged. So we went home and stayed with her till she feel asleep and tried to continue on our night. We wanted a room with a good view- for our anniversary. Well our window faced the alley and parking garage. Not even kidding. Then the room was nice size but TV was small and clear across the room like 20 feet. The toilet paper was almost out. Nice of room service not to just out in a new roll. Then we paid extra for breakfast only to find out they were temporarily not doing breakfast at the hotel until after the 4th. Horrible service and we did not get what we paid for! Disappointing!
2023 年 12 月入住 1 晚

10/10 超赞

Anthony

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚

10/10 超赞

Troy，Oronoco

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚

8/10 还可以

Jeremy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

Josh

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚

10/10 超赞

Troy，Oronoco

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚

10/10 超赞

Clifton

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice Hotel
Nice place. Walking distance to event center. Clean and friendly. Comfy beds. WiFi not free unless you sigh up for rewards program which is free. Restaurant food pretty good.
2023 年 12 月入住 1 晚

2/10 糟糕

Andrea

与配偶出行
不满意：清洁度、员工和服务、住宿条件和设施
We checked out of this hotel at 2:30 in the morning. We got to the hotel after a concert last night. It was very hot and smelled badly but we tried to stick it out without complaining to the front desk because we were really tired. After trying to sleep and the temperature not going below 74, we just couldn't do it. We turned on the lights and realized there was a huge spot on the carpet (maybe 3 foot x 3 foot). It was wet like they had tried to recently clean it up but it hadn't dried. We aren't sure if the stain was blood, vomit, or something else entirely. We do think the stench was probably related to the stain. We told the front desk when we checked out but they offered no apology or offer to make it right. We were very disappointed with this stay.
2023 年 12 月入住 1 晚

10/10 超赞

Carla

2023 年 12 月入住 1 晚

10/10 超赞

Debra，Hays

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚

10/10 超赞

Kevin

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚

8/10 还可以

Victoria

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
It was nice, clean, and close to where we needed to be.
2023 年 12 月入住 1 晚