Payed for Club access with King bed and sofa bed, showed the receptionist the receipt from paying online. Immediately after she told me how much the room would be. I show her the receipt again because I already payed she takes a few minutes and finds what ever she needed to on her end and gives me a room. I go to the room it’s not the right room. I come back downstairs show her the receipt again she said she made a mistake and moves me to the right room. Later the same night a different receptionist gives me hard time about club access. I showed this 2nd receptionist my booking receipt with club access and she tells me I should have booked with the Hotels website and not Hotel app, I’m not sure why it matters if the price is the same but that’s why she said I didn’t have it. She said she would give me the access as if it was a favor she was doing and not something that was clear in my receipt.
真实旅客
2025 年 3 月入住 1 晚
8/10 还可以
JASON
商务旅客
2025 年 3 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Overall a good experience! The one thing is no microwave in the room and no free coffee. Everything had to be bought at the restaurant.
JASON
2025 年 3 月入住 3 晚
10/10 超赞
Kenna
2025 年 2 月 16 日
满意:清洁度、服务设施、住宿条件和设施
Free coffee and tea in the lobby would be nice
Kenna
2025 年 2 月入住 2 晚
10/10 超赞
Damber
2025 年 1 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice and Clean!
We usually get the Club room and I did reserve this on Hotels.com, but when we got there they said I did not, but they gave us the club room anyway, but the room that we usually get has a much better bed. This bed was very uncomfortable. Very nice staff and very clean room!
Damber
2024 年 12 月入住 1 晚
10/10 超赞
Madison
2024 年 12 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Madison
2024 年 11 月入住 1 晚
10/10 超赞
Damber
2024 年 12 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
One of the best!
I love this hotel! One of the best ones in Wichita! I especially love the club room! Definitely worth the extra money!
Damber
2024 年 12 月入住 1 晚
8/10 还可以
Arie
商务旅客
2024 年 12 月 2 日
满意:员工和服务,清洁度
Prima
Kort, laat aangekomen, na ontbijt weer vertrokken
Arie
2024 年 12 月入住 1 晚
10/10 超赞
Catharina
2024 年 11 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Definitely worth the stay!
Clean large room. Cosy lightning. Clean and nice. The reception staff are wonderful, especially the guy checking us in, not sure if the name. Loved the Christmas decorations too!
Catharina
2024 年 11 月入住 7 晚
10/10 超赞
Brandy
2024 年 11 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
The professionalism and consideration of the woman who checked me in, Neema, was exemplary
Brandy
2024 年 11 月入住 1 晚
10/10 超赞
Anna
与配偶出行
2024 年 11 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, nice hotel. A little off the highway so feels a little secluded which is great.
Anna
2024 年 11 月入住 1 晚
10/10 超赞
Timothy
2024 年 11 月 3 日
Timothy
2024 年 10 月入住 2 晚
10/10 超赞
Angelica
与家人出行
2024 年 11 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Not very happy that the indoor pool was closed due to weather
Angelica
2024 年 11 月入住 1 晚
10/10 超赞
Cheryl
与家人出行
2024 年 10 月 27 日
满意:员工和服务、住宿条件和设施、客房舒适度
NAACP banquet
Great stay ate at the bar and was treated so well by James.
Cheryl
2024 年 10 月入住 2 晚
10/10 超赞
Greg
与配偶出行
2024 年 10 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice facility and well maintained, I would highly recommend.