4/10 很差
Sabrina
与配偶出行
2026 年 4 月 19 日
不满意：清洁度、服务设施、住宿条件和设施
I have stayed at this property before without issue, however this time I was completely disappointed and a bit irritated at the price paid considering the situation. I had come into town for a family members funeral. This property was in the middle of construction, and that was not mentioned anywhere when i booked the room, yet i paid regular price as if all was the same. The side door was the temporary entrance which remained unlocked the entire time, and there was no ADA parking. The trash bins and pet waste receptacles remained full/overflowing the entire time i was there. There was trash sitting on the luggage carts that were taking up half of the hallway because the lobby was non-existent. Guests were using those same luggage carts as a place to sit. The check in desk was in a poorly marked side office. They tried to offer me a room with a non-working fridge. Breakfast was scones and water, although their sister property (Holiday Inn Express) was accommodating those at Staybridge for breakfast, but honestly how inconvenient to walk or drive over to the next property to eat. Upon checkout the employee seemed more interested in her breakfast sandwich than having to deal with me and didn't bother to ask me about how my stay was or anything. Only asked if i wanted a receipt and couldn't be bothered to even say a simple "thank you" for staying at the property. Had it not been for the funeral situation and related mental state, i would have went elsewhere.
Sabrina
2026 年 4 月入住 2 晚