East Berlin Wilcox Park Hotels

"Room was clean & well stocked No complaints"

"Check in was at 3 pm but my room was not ready until 5 pm"

"The bar was not stocked "

"The check in was amazing, parking was perfect, the room was perfect and the staff was all very friendly. "

"I booked 3 rooms for the weekend and all of them has bed bugs. We could not sleep at all, I had multiple bedbugs bites and went down at 3”2am asking for another room which they did But it had the same problem Bed Bugs. We decided to leave around 6am and had to come back around 10am to ask the manager for a refund which he was already aware because the night Receptionist asked for a refund of my money because he was aware of this problem. Terrible experience in this location."

"I’m baffled by how this establishment is permitted to remain operational. The room was in a state of disarray, and they overcharged me for the pet fee. To make matters worse, the TV and phone were non-functional. The staff was incredibly rude, and I had to resort to calling corporate to lodge a complaint and seek resolution to my issues. "

"Great interior layout all upgraded and good location "

"The host was very responsive with questions"

"There was an issue with the temperature regulation. When we arrived the house was 52 degrees. Someone arrived to help and fix the issue but it remained cold on the first floor. The maximum temperature was 65 degrees but the upstairs was extremely hot close to 78 to 80 degrees. Being from Florida, the temperature in the main living area being so cold made it difficult to relax. The owner offered to bring over fire wood, which we happily welcomed but it was never brought over. The fence on the side of the back yard blew over and was hanging on. Overall, not a great experience. The bedrooms were spacious and had comfortable beds but the main living area needed heat and there wasn’t a good lay out for our family to be together all in one room. There were only enough seats in the living room for 5 people and we rented to house to have all of us together and sitting together was a challenge with the layout and furniture. "