「The hotel is very close to scenic spots, making it convenient to visit places like Ruby Falls. As it is a pet-friendly hotel, the hygiene conditions may not be maintained. During our stay, the hotel experienced a power outage in the afternoon for a long time, which greatly affected our accommodation experience. When booking the room, the hotel indicated the availability of electric vehicle charging stations, but upon arrival, we found that there were none. The hotel breakfast was very good.The...
「Very basic room located in a industrial area of town. While the hotel was only a few minutes to several attractions, I wouldn’t recommend this particular hotel.」
「Everything was great. But signs that is an older facility, rust around base boards at floor at pool and bathroom. Hall carpet shows signs of aging. Staff was excellent, room was very clean, breakfast was great, easily located with plenty of parking. Would return.」
「We were only there for a few hours during a cross country drive. I didn't check in until 4am and was really hoping for a late checkout (at least 1pm) even for a fee but was adamantly told that noon was the very latest. That might have been at least ok but man are they in a hurry to get you out of there. With my noon checkout in the system they STILL knocked on my door AND called me around 11 to make sure that I was leaving, interrupting my much needed sleep TWO separate times. That was...
「Tried to change dates of stay all day and no one would answer the phones or return any messages so I got charged for two nights stay since they couldn’t cancel the wrong date I booked it」
「Don’t stay here. They are charging top dollar for a hotel that’s still under renovations. The front desk workers are rude as can be and accused me and my fiancée of “stealing” all because we were looking around the lobby to see what would even be served for breakfast. We never even touched anything and we were downstairs waiting for our doordasher. Fire alarms weren’t even hooked up, floors had plastic wrap on them, rooms had sticky notes for room #s, hot water in shower got lukewarm at best,...