Freeport William's Town Beach Hotels

"Bad Sevice! At check-in, I was told I could not get a second key unless I paid $15/day because they thought I might be “hiding” someone. This made no sense since the booking clearly states the base rate is for two guests and the unit sleeps up to six. I was already paying for two people. The issue was never resolved. Shortly after entering, a housekeeper opened the door without knocking, claiming management sent them to check the room. It felt intrusive. During my 5-night stay, there was no cleaning, no towel, or linen service, even though other rooms were being serviced. At one point, I found a second key left in my room that was not mine, raising concerns someone had entered without notice. WiFi was another major issue. While it is advertised, it did not function properly during my stay. I confirmed the password was correct, but the connection was extremely weak and essentially unusable. When I returned to the front desk for help, I was told, without any real effort to assist, that “it doesn’t work” and that it had been an issue for weeks. No solution, timeline, or alternative was offered. One of the main reasons I booked a two-bedroom unit that sleeps multiple people was for flexibility. I have family on and off the island, and having space for visits or unexpected situations was important. I was not trying to exceed capacity or get anything for free—the room was paid in full before arrival, and other family members had similar accommodations at the same property."

"Laundry service was efficient. Kitchen well stocked. Had every thing we needed to further enhance our stay"

"Breakfast was delicious and the 4th floor view of the water and property was beautiful "

"Staff was great. Very polite and welcoming. The room was stocked with most of the household/kitchen items you would need for a long stay. Note that the wifi IS NOT included and is a charge of $9 a day. Laundry was good, some of the machines in each area were out of service. Car rentals are more economical and I recommend them over their car service. You need a way to get around and the shuttle only runs certain hours. The restaurant was ok, the menu was limited and pricey for what it was. Id recommend Banana Bay, Laroche, Pisces and the Cove Inn. The location of the marina and rooms are great near grocery store and not far is a Costco like store. Gym is great, a bit dated but gets the job done. Pools were good, the pool by the restaurant is the best as the one by the time shares was falling apart the tile was coming off. It appears they are updating many building and amenities. Overall good experience. Just note not all inclusive. The Lucaya Market place is down the street- also note the government recently shut down the Grand Lucayan Hotel and the Carnival Celebration Key have made the island quieter now. Check to see if things are open- usually tied to the cruise ship schedule. Ive been here three years in a row and this year it was not as busy. "

"The location of this condo is fantastic. Great views of the ocean and access to tide pools to the left at low tide and a great beach for the family a 3 minute walk to the right. Bryan was amazing with his recommendations and super responsive and beyond helpful. Stay here and you'll have a wonderful time in Freeport!"

"GoldenEye was simply amazing! We basically had our own beach with a fantastic pool. There are unobstructed views of the water from every room. The outdoor space was incredible and we never wanted to leave the house. The annex building was perfect for teenagers to have their own space so I was very glad that we added that. The driver for the house was a lifesaver and was such a tremendous help! The house was super clean.We plan to come back!"

"What a great place. The host were wonderful. They setup transportation from the airport with a gentleman who was wonderful to talk to and actualy will give you island tours during your stay if you ask. Thier home had a wonderful layout for guest. It was situated on the canal and was able to fit my familys 44ft boat when they joined us from the states. The house was very clean and comfortable and the washer and dryer came in handy later on in the trip. The car they had was perfect for 6 people running around to do whatever you needed. The only thing we had a little trouble with was the stove it seemed to have a mind of its own on how hot it wanted to get so you had to be attentive. We loved the pool even though it was a little cold at times. You are close to a lot of reaurants that were quick little drives, just make sure to make reservations with them a day ahead because they can get busy. Also make sure they are open because we learned were closed Mondays thru Wednesday. The owners do stay on there boat right next to the property but you hardly know there there but are happy to answer and quesrions and point you to some places to check out on your stay. We highly recommend booking with them you will have a wonderful time. "

"Property looked tired and old. Need renovating. Had a good stay."

"Friendly host. Very clean and spacious. The kids enjoyed the pool. Convenient location for where ut was that we needed to be considering we were there for a pageant. Very quiet and peaceful neighborhood."