“We arrived early and was told our room/studio wasn't ready and we would be called, We ended up calling asking if room was ready around 3:30PM, check is at 4PM, we were told our room might not be ready by 4PM and that was when they start check in??, We were charged for resort fees but did not get to use anything as when we finally got our room the carpet was stained with multiple what looked like pet pee marks like all over the place, we called and were told they would move us, we were stopped by……
“It was a good value, the property was large and a good value. They have a strange rule that you can’t use the pool unless you book directly. There’s lot of mosquitoes and other wild life in the area. I did find it a little strange there was no front desk for check in but the locks to our room worked and we had no issues during our stay.”
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