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关于科契马拉巴尔塔吉度假村及水疗中心的点评

5 out of 5
科契马拉巴尔塔吉度假村及水疗中心
Willingdon Island, Kochi, Kerala

点评

9.2

非常棒

10 分 - 超赞。265 条好评，共有 358 条点评" "
8 分 - 还可以。62 条好评，共有 358 条点评" "
6 分 - 一般。15 条好评，共有 358 条点评" "
4 分 - 很差。11 条好评，共有 358 条点评" "
2 分 - 糟糕。5 条好评，共有 358 条点评" "

9.6/10

清洁度

9.4/10

员工和服务

9.4/10

服务设施

9.2/10

住宿条件和设施

8.6/10

环保

点评

4/10 很差

Arun

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Really not enjoyed, it was never informed renovation going on in tg8s hotel. If it was known never booked. Paid a hefty amount much higher than hotels in down town. Never expected and disappointing.
2023 年 6 月入住 3 晚

10/10 超赞

Divya Maitreyi

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel and views, good food, breakfast and very nice bar. Staff very friendly efficient and helpful. Enjoyed the evening boat ride and pool is amazing, you can see river dolphins sometimes. Small point of feedback is in relation to maintenance and attention to detail. Cupboard doors were not closing properly, there was a sticker on the toilet seat, soap dispenser in lounge toilet was dirty. But no major issues, we had a wonderful time
2023 年 3 月入住 2 晚

4/10 很差

sheeba

与家人出行
满意：员工和服务，清洁度
不满意：客房舒适度，住宿条件和设施
Disappointing.
I had 2 rooms booked for a family of 5. I was given 1 in the heritage wing and 1 in the tower wing. The front desk mentioned they will upgrade us to be together and moved us to the tower wing. the room didnt have dual charger plugs, the hot water in the shower was not working and the guest checkin and buffet was sub standard to The Taj experience we are accustomed to. However, the overall stay, the bar and property location is amazing and enjoyable!!! Manager was very helpful and provided voluntary assistance without even complaining.
2023 年 3 月入住 1 晚

6/10 一般

Satish

与家人出行
满意：服务设施，清洁度
不满意：员工和服务
Customer service in one of the restaurants Pepper was bad. Check out in AM at 445 AM also was not good. Agent should learn how to deal with customers.
2023 年 1 月入住 3 晚

10/10 超赞

Ketan

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fabulous Stay at Taj Malabar
We had an amazing stay and a fantastic New Year's Eve celebration!
2022 年 12 月入住 2 晚

6/10 一般

Sridevi

2022 年 12 月入住 1 晚

10/10 超赞

Vishnu

满意：清洁度、员工和服务、住宿条件和设施
2022 年 11 月入住 2 晚

10/10 超赞

Sherri

2022 年 10 月入住 1 晚

8/10 还可以

Vipin

满意：员工和服务、服务设施、住宿条件和设施
2022 年 8 月入住 1 晚

10/10 超赞

Angeline Oliuvra

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good view and very caring staff .. breakfast was packed for early travellers .. very good for family as well
2022 年 8 月入住 1 晚

10/10 超赞

Charles

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Relaxing holiday at Taj Malabar, Kochl
Very pleasant experience. Very kind and helpful staff Highlight was complimentary evening tea with a refreshing harbour cruise!
2022 年 8 月入住 13 晚

8/10 还可以

Shamil

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful service and food at Taj Malabar Resort
2022 年 6 月入住 1 晚

10/10 超赞

Liju

2022 年 7 月入住 2 晚

10/10 超赞

Sreejith

2022 年 6 月入住 1 晚

10/10 超赞

Abhik

2022 年 6 月入住 7 晚

2/10 糟糕

Cephas

2022 年 5 月入住 3 晚

10/10 超赞

Rekha

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff, good service . Food could be a bit more better. Overall i enjoyed the stay!😊❤
2022 年 5 月入住 2 晚

6/10 一般

Dhruv

满意：员工和服务
不满意：住宿条件和设施
Dated and ageing rooms
Rooms need to be redone. Past their prime. Property is in a remote location. So plan your local travel accordingly.
2022 年 4 月入住 1 晚

8/10 还可以

Chantal

满意：清洁度、员工和服务、服务设施
Cet hôtel est magnifique mais très excentré. J’ai été très déçue par la chambre qui m’a été attribuée après tout ce temps où je n’ai pu me rendre en Inde (Covid). Au 1er étage vue sur une sorte de garage alors que l’hôtel est situé au bord de la mer. J’ai dû payer 80€ De supplément pour changer de cHambre pour 2 nuits. Mais c’était très bien pour tout le reste :bar, restaurant, piscine, spa….. Merci à tous
2022 年 2 月入住 2 晚

10/10 超赞

Arun

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good ambience . All good . The heritage room bathroom requires maintainence. Otherwise stay was excellent
2021 年 11 月入住 1 晚
Sibi 于 2021年12月15日 的回复
Dear Guest Greetings from Taj Malabar Resort & Spa, Cochin! At the outset I would like to thank you being a valued patron and happy to know that you had a comfortable stay at our hotel. It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and refine our processes to achieve customer delight. I thank you once again for sharing your valuable thoughts and assure you of our best services and attention at all times. Warm Regards Sibi Mathew General Manager

10/10 超赞

Kiran

2021 年 11 月入住 1 晚
Sibi 于 2021年11月12日 的回复
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sibi Mathew General Manager

8/10 还可以

Joy

满意：员工和服务
不满意：清洁度
What I liked about this hotel is the location . Its a great place to unwind with views onto the sea . But if you are looking to go shopping or other activities its a 30 mins drive . What I did not like is that this hotel needs a revamp. Everything looks old . The bathrooms are not clean as expected . The maintenance department has to improve. I had a light flickering . Telephone not working . Its a popular wedding venue so expect crowds . Pool has no privacy with laborers lounging around . I feel this hotel shoukd be rated 4 star
2021 年 10 月入住 4 晚
Sibi 于 2021年11月12日 的回复
Dear Guest Greetings from Taj Malabar Resort & Spa, Cochin! At the outset I would like to thank you being a valued patron and sharing your valuable feedback. It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and refine our processes to achieve customer delight. I thank you once again for sharing your valuable thoughts and assure you of our best services and attention at all times. Warm Regards Sibi Mathew General Manager

8/10 还可以

Anvi

与家人出行
满意：员工和服务、住宿条件和设施、客房舒适度
2021 年 10 月入住 3 晚
Sibi 于 2021年11月12日 的回复
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sibi Mathew General Manager

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 9 月入住 2 晚
Sibi 于 2021年11月12日 的回复
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sibi Mathew General Manager

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great property by the beach. Most of the facilities were closed due to covid but the staff were very friendly and nothing was too much of a trouble.
2021 年 8 月入住 3 晚
Sibi 于 2021年08月19日 的回复
Dear Guest Greetings from Taj Malabar Resort & Spa, Cochin! At the outset I would like to thank you being a valued patron and happy to know that you had a comfortable stay at our hotel. It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and refine our processes to achieve customer delight. I thank you once again for sharing your valuable thoughts and assure you of our best services and attention at all times. Warm Regards Sibi Mathew General Manager

4/10 很差

Vishnu

团体旅客
不满意：清洁度、住宿条件和设施、客房舒适度
2021 年 8 月入住 1 晚
Sibi 于 2021年09月14日 的回复
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sibi Mathew General Manager

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is an excellent hotel with stunning views of Arabian sea. If you want to enjoy the Kerala monsoon, this is the best location. The staffs are super friendly. The hotel is very neat and clean and food was excellent. Overall an excellent hotel to spend a family vacation.
2021 年 6 月入住 2 晚
Sibi 于 2021年06月28日 的回复
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your detailed feedback and I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 超赞

真实旅客

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent ambiance. Sorry, swimming pool was not available.
2021 年 4 月入住 1 晚
Sibi 于 2021年04月13日 的回复
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We have made a note of your concern with regards to the swimming pool were not operational during your stay with us and we regret for the inconvenience caused. I would like to share that the Swimming Pool is still not operational as per the state guidelines. However the state government relaxing the guidelines in a phased manner. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 超赞

freemu

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 4 月入住 1 晚
Sibi 于 2021年04月7日 的回复
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 超赞

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A stay worth it all !
Good food! Clean and amazing views. Just the packed breakfast on the day we left was severally disappointing. Rest all appreciation for staff and place.
2021 年 1 月入住 3 晚
Sibi 于 2021年02月10日 的回复
Dear Guest Greetings from Taj Malabar Resort & Spa, Cochin! At the outset I would like to thank you being a valued patron and happy to know that you had a comfortable stay at our hotel. It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and refine our processes to achieve customer delight. With regards to the packed breakfast, I sincerely apologize for the inconvenience caused to you. However, the same has been shared with my culinary team for the immediate follow up and improvement. I thank you once again for sharing your valuable feedback and assure you of our best services and attention at all times. Warm Regards Sibi Mathew General Manager

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
On an island that has a beautiful view of the waterway. Room had a limited view but softer type bed. Great view of the sunset and sunrise on the waterways. Spa connected to the location which allowed for last minute bookings. Very beautiful hotel. Limited facilities due to COVID
2021 年 1 月入住 1 晚
Sibi 于 2021年02月10日 的回复
Dear Guest Greetings from Taj Malabar Resort & Spa, Cochin! At the outset I would like to thank you being a valued patron and happy to know that you had a comfortable stay at our hotel. It is the feedback from our esteemed and valued guests which gives us an opportunity to further enhance and refine our processes to achieve customer delight. I thank you once again for sharing your valuable thoughts and assure you of our best services and attention at all times. Warm Regards Sibi Mathew General Manager

10/10 超赞

Vipin

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 1 月入住 2 晚
Sibi 于 2021年02月10日 的回复
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sibi Mathew General Manager

10/10 超赞

Naveen Kumar

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 12 月入住 1 晚
Sibi 于 2021年01月7日 的回复
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team as we strive to continuously improve the quality of our services. Once again we thank you for sharing your feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Best Hotel in Cochin, Amazing View, Courteous staff, quiet location and amazing food
2020 年 11 月入住 3 晚
Sibi 于 2020年12月8日 的回复
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your valued feedback and I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 超赞

Alexander job

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Finest property in Cochin
Love the property.. one of the best in Cochin with the superior Taj service
2020 年 11 月入住 1 晚
Sibi 于 2020年12月8日 的回复
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your valued feedback and I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 2 月入住 2 晚
Sibi 于 2020年02月24日 的回复
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 超赞

真实旅客

2020 年 2 月入住 6 晚
Sibi 于 2020年02月24日 的回复
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 2 月入住 7 晚
Sibi 于 2020年02月18日 的回复
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

8/10 还可以

Susan Gylling

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Colonial style med absolut fantastisk beliggenhed
Yderst hyggeligt og komfortabelt 5* med god og autentisk atmosfære og en absolut fantastisk beliggenhed. Lidt slidt hist og her og Ind imellem lidt slæbende service, men i det store og hele et dejligt ophold - vælg værelse i heritage tower wing
2020 年 2 月入住 3 晚
sibi 于 2020年02月11日 的回复
Dear Guest, Greetings from Taj Malabar Resort & Spa, Cochin! It was indeed a pleasure having you stay with us and sharing your feedback regarding the experience at our hotel as it helps us to further enhance and refine our processes to achieve customer delight. I am happy to know that you are satisfied with the recent stay with us. experience. Thank you once again for the feedback and it would be our absolute pleasure to welcome you back to Taj Malabar Resort & Spa, Cochin. Assuring you of our best services at all times. Warm regards, Sibi Mathew General Manager

10/10 超赞

Judith

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 1 月入住 2 晚
s 于 2020年02月11日 的回复
Dear Guest, Greetings from Taj Malabar Resort & Spa, Cochin! It was indeed a pleasure having you stay with us and sharing your feedback regarding the experience at our hotel as it helps us to further enhance and refine our processes to achieve customer delight. I am happy to know that you are satisfied with the recent stay with us. experience. Thank you once again for the feedback and it would be our absolute pleasure to welcome you back to Taj Malabar Resort & Spa, Cochin. Assuring you of our best services at all times. Warm regards, Sibi Mathew General Manager

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property is located on a beautiful coast. Unfortunately there is nothing to do within walking distance. But they do have a free boat shuttle to Fort Kochi. The furniture and electrical needs to be updated. For TAJ we were expecting a bit more modern interior with USB ports for charging for cellphones. Their tea time was fun with excellent eats. The massage was a wonderful experience at their Spa. Will definitely consider it for future stay.
2020 年 1 月入住 1 晚
sibi 于 2020年01月28日 的回复
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and happy to know that you had a comfortable stay with us. We sincerely appreciate your valued comments on the location, sunset cruise followed by the high tea and Spa experiences. At the same time we have noted the area of improve mentioned in the feedback. I would like to share that we are continually reviewing our products and facilities to ensure the hotel standards stays up to date and it is our endeavour that every guest of the Taj has an outstanding experience each time when they visit any of our hotels. I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Outstanding setting. Staff were even better. Seafood restaurant was commendable.
2020 年 1 月入住 1 晚
Sibi 于 2020年01月20日 的回复
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your valued feedback and happy to read your comments about our associates. I will share your feedback with our team as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew

10/10 超赞

PJ

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Luxury and comfort
Excellent location, staff and hospitality.
2019 年 12 月入住 6 晚
Sibi 于 2020年01月14日 的回复
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing property. The staff were all amazing. We had an early flight, and we were there around 10:00 am. The hotel was really busy we had requested two rooms. Rahul from the front desk was very kind, he right away gave us one room and the other one an hour later. Thank you Rahul. Pauly from front desk was also very helpful.
2019 年 12 月入住 3 晚
Sibi 于 2019年12月30日 的回复
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and happy to know that you had a comfortable stay with us. I will share your feedback with our team and in special to Mr. Rahul and Mr. Pauly at the Front Desk. I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 超赞

Michael

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel was lovely but the staff made the place extra special. The hotel offered several perks such as daily ferry to Kochi Fort & an evening boat ride which was an unexpected addition. The breakfast was the best we had in India and the restaurants were great too (loved the Keralan prawn curry at the rice boat). The staff were excellent and really made us feel welcome but a special shout is required for the bar & pool staff. I felt like they got to know us in such a short space of time. Will be back when we return to Kerala.
2019 年 12 月入住 6 晚
Sibi 于 2020年01月14日 的回复
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 超赞

Sathyaprasad

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Relax and Restore
Great location for vacation....wonderful hotel staff
2019 年 11 月入住 3 晚
Sibi 于 2020年01月14日 的回复
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 超赞

TFA，Mumbai

满意：清洁度、员工和服务、服务设施、住宿条件和设施
property is spectacular Staff members are wonderfull
2019 年 11 月入住 4 晚
sibi 于 2019年12月6日 的回复
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your comments about our associates and the location of the hotel. I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 超赞

G，Canada

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing property, very clean and great service. Comparable to some of the international hotels in Dubai, London etc in terms of cleanliness and service.
2019 年 11 月入住 2 晚
sibi 于 2019年12月5日 的回复
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate for your comments on the Cleanliness and overall ambience of the hotel. I will share your feedback with our team as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

8/10 还可以

真实旅客

2019 年 11 月入住 2 晚
sibi 于 2019年12月5日 的回复
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager

10/10 超赞

真实旅客

2019 年 11 月入住 2 晚
sibi 于 2019年11月14日 的回复
Dear Guest, Greetings from Taj-Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm regards, Sibi Mathew General Manager