Willowick Hotel with Pool

"I got sick and the staff took wonderful care of me. "

"very nice "

"Yes the room was clean and bar was stocked! 10/10"

"Room wasnt clean, hair was everywhere Jacuzzi wasnt cleaned out either."

"No"

"As expected. Very nice"

"Nice room, was upgraded at no charge. Great location. "

"Rooms are small. Staff members were sometimes more focused on the task assigned than guests! As an older lady I would expect a young employee to give way to a guest carrying luggage. At least let them on the elevator rather than stepping front and almost pushing you out of the way! I would as like it was St Patrick’s Day and people were loading their rooms for celebrations but guests just trying to get to their room should be given consideration. We paid the same or higher rate! "

"I arrived late. There was no food other than truly inedible stuff at the bar, where the staff did not welcome being disturbed. But the front desk staff were great and the concierge was wonderful! He's what accounts for the five stars "