4/10 欠佳
Gloria
家人同遊, 商務旅客
2024年6月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The security during the night didn’t do their job and the night clerk didn’t answer the front desk phone. There was a young man who was intoxicated was banging on a door and screaming/yelling with swearing and going up and down the hall. All security did was just stood there and watched him without saying and/or even to escort him out of the building. Calling the front desk about 3 times with no answer and here he was standing the security watching the young man. This was very unacceptable especially as a customer that need their rest for the next day of work/meetings. I totally regret that I booked there for my business travel. I tried to change my booking for the following night but was unable to do so, as only allowed just to change the name or room.
Gloria
於 2024 年 6 月住了 2 晚