2/10 糟糕
Shae-Lynn
与家人出行
2024年05月10日
Do not stay here. You might as well save the expenses and stay at a motel.
The hotel is not maintained , the staff has no customer service / resolution skills.
The room we originally stayed in was visibly not cleaned dirty linens , dust on the end tables , a ring around the tub. When I went to take a shower the next day the shower didn’t even work. Insisted on a refund of room upgrade they upgraded us to a “ sweet with a jacuzzi “ this was not better … literally a tub that was added to a regular hotel room… the pool is drowned with chlorine to try to cover up the dirt and discolouration you get any water in your mouth and you nearly want to throw up , floaties and dirt all throughout the water , puke in the garbage can… the pool is advertised as a heated pool it is not … it is beyond cold. Every aspect of this stay was disappointing. And if you have children be prepared to have your own playpen as they do not offer crib or playpen accommodations for your convenience. I would rather pay triple the price to stay elsewhere then to ever have to stay here again.
Shae-Lynn
2024 年 5 月入住 2 晚