东温尼伯温德姆旅游旅馆点评

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东温尼伯温德姆旅游旅馆

20 Alpine Ave, St Annes Road, Winnipeg, MB

7.8

还可以

8.0/10

清洁度

8.4/10

员工和服务

7.4/10

服务设施

7.4/10

住宿条件和设施

7.8/10

环保

8/10 还可以

Josip

2024年05月20日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

All good…

2024 年 5 月入住 1 晚

Suzanne Cave 于 2024年05月20日的回复

Thank you for staying with us. We hope to see you again.

8/10 还可以

Adam

2024年05月20日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

It’s a nice hotel with friendly staff parking can be tight

2024 年 3 月入住 2 晚

Suzanne Cave 于 2024年05月20日的回复

Thank you for staying with us. We hope to see you again.

8/10 还可以

kerrianne

2024年05月16日

满意：清洁度、员工和服务、住宿条件和设施

I've always been a fan of the pool and the breakfast. The coffee is delicious

2024 年 5 月入住 1 晚

NL 于 2024年05月17日的回复

Thank you for your review! I'm so happy you enjoyed. Hope to see you again soon!

10/10 超赞

Melissa

带宠物出行, 与配偶出行

2024年05月16日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Staff are excellent. Property could use some cosmetic upgrades, but overall in good shape, clean with comfy beds and spacious bath. They offer continental breakfast which is well stocked. Good to get a quick bite before hitting the road.

2024 年 5 月入住 1 晚

NL 于 2024年05月16日的回复

So happy you enjoyed the stay! You were such a pleasant guest. Thank you for your kind comments about our staff and breakfast. We hope to see you again soon!

10/10 超赞

Michael

2024年05月13日

满意：清洁度、员工和服务、住宿条件和设施

Some of the friendliest staff i have hade in my 5 month journey. Was nice

2024 年 5 月入住 1 晚

NL 于 2024年05月13日的回复

Thank you for your review! I am SO pleased to hear you enjoyed! You were such a pleasure to have stay with us. I'll pass along your comment to the rest of the staff for you. Hope to see you again soon!

10/10 超赞

Ken

2024年05月11日

满意：清洁度、员工和服务、住宿条件和设施

It was quiet and accessible

2024 年 5 月入住 1 晚

Suzanne Cave 于 2024年05月11日的回复

Thank you for staying with us. We hope to see you again.

6/10 一般

JEONGTAE，Toronto

2024年05月8日

满意：员工和服务

不满意：住宿条件和设施，清洁度

2024 年 4 月入住 1 晚

Suzanne Cave 于 2024年05月8日的回复

Thank you for staying with us.

10/10 超赞

Glenda

与配偶出行, 商务旅客

2024年05月6日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Continental breakfast is great but it would be nice if they had a dining room or restaurant

2024 年 4 月入住 1 晚

Suzanne Cave 于 2024年05月6日的回复

Hello,Thank you for your comments. We do have food service daily from 11:00 am to 10:00 pm in our Doubles Bar. The restaurant is open daily for continental breakfast for our registered hotel guests. Thank you.

2/10 糟糕

Tarynn

与家人及幼儿出行

2024年05月6日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

There was puke and some other gross stuff surrounding the pool area (I took pictures) and no one came to clean it up. I noticed it was gross still in the morning. The bath tub had mold and mildew along all the edges. Unacceptable

2024 年 5 月入住 1 晚

Suzanne Cave 于 2024年05月6日的回复

Hello,We apologize for the issues you encountered. I have spoken with maintenance and our housekeeping manager for the issues you noticed. Thank you for letting us know.

4/10 很差

Bob D

与配偶出行

2024年05月5日

满意：清洁度

不满意：服务设施，员工和服务

Disappointing

2024 年 4 月入住 1 晚

10/10 超赞

Alexandra

与家人及幼儿出行

2024年05月5日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

I recommend to everyone that the hotel

2024 年 3 月入住 1 晚

10/10 超赞

Albert

2024年05月2日

2024 年 4 月入住 2 晚

NL 于 2024年05月22日的回复

So happy you enjoyed your stay! Thank you for your review. We hope to see you again soon!

10/10 超赞

Savannah

团体旅客

2024年05月1日

满意：员工和服务，清洁度

It was a good stay. What really brought my review up was the fact that we had an incident in our room and they had no problem moving us to a new one: even at 2 am. It was wonderful. The pool area was lovely, as was the continental breakfast. Good place and would for sure stay again.

2024 年 4 月入住 1 晚

Suzanne Cave 于 2024年05月1日的回复

Thank you for your comments. We are pleased that you enjoyed your stay. Thank you for staying with us and we hope to see you again.

10/10 超赞

Myles

2024年05月1日

2024 年 4 月入住 1 晚

Suzanne Cave 于 2024年05月21日的回复

Thank you for staying with us. We hope to see you again.

8/10 还可以

Donna

与家人出行

2024年04月27日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Nice and clean room with comfortable beds. Area is a bit run down .. but felt safe in the hotel. Grocery store and Dollarama right beside so that was convenient. Bar with food in the hotel and would recommend it. Breakfast had a nice variety and the pool area was clean and large. Staff came into room at 7 am .. so woke us up .. and was on a day we were not checking out… so that was not great .. but otherwise it was a good experience.

2024 年 4 月入住 2 晚

. 于 2024年04月28日的回复

Hello,We are glad you enjoyed your stay with us. And we will definitely talk with our staff about the inconvenience.

2/10 糟糕

Zobbi

与家人出行, 与配偶出行

2024年04月27日

不满意：清洁度、服务设施、住宿条件和设施

It smaller than old fashioned and smell like old.

2024 年 4 月入住 1 晚

. 于 2024年04月28日的回复

Hello,Sorry for the inconvenience

8/10 还可以

Hugo

团体旅客, 商务旅客

2024年04月27日

满意：服务设施

Very good!

2024 年 4 月入住 1 晚

. 于 2024年04月28日的回复

Hello,We are glad you enjoyed your stay.Thank you

10/10 超赞

Theresa

2024年04月26日

满意：清洁度

2024 年 4 月入住 2 晚

. 于 2024年04月28日的回复

Hello, We are glad you enjoyed your stay with us.See you your next stay

10/10 超赞

Julie

2024年04月26日

2024 年 4 月入住 1 晚

Suzanne Cave 于 2024年05月16日的回复

Thank you for staying with us. We hope to see you again.

2/10 糟糕

Monica

2024年04月25日

不满意：清洁度、员工和服务、住宿条件和设施

2024 年 4 月入住 1 晚

. 于 2024年04月28日的回复

Hello, we are sorry you don't had nice stay with us. please let us know what made your stay inconvenience and we hope you will come back.Thank you

10/10 超赞

Priscilla

2024年04月25日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Staff very helpful, clean and very comfy beds. I will definately stay there again.

2024 年 4 月入住 1 晚

Suzanne Cave 于 2024年04月25日的回复

Thank you for your comments. We are pleased that you enjoyed your stay with us.

4/10 很差

Jonathan

与配偶出行

2024年04月25日

满意：清洁度

不满意：服务设施

Wife and I had traveled a LONG way, and were looking forward to some rest. But with the room facing the open pool in the middle of the building, all we could here was splashing/talking/shouting echoing throughout! Room stunk of chlorine. Kids running up and down hallways with parents even putting toys out to encourage it. Anytime someone walked past the room, the door would jiggle, making you think someone was trying to come it. No way to drown out noise! Didn't stop until close to 11:00pm! We had to leave early the next morning, and were SO tired from lack of sleep, we had to stop a few times on our journey to nap and prevent an accident on the road! Absolute WORST hotel stay EVER!

2024 年 4 月入住 1 晚

Suzanne Cave 于 2024年04月25日的回复

Hello,We are sorry you did have a good stay with us. Unfortunately booking a poolside room does tend to get noisy as we have a lot of families with children staying poolside. We would have been happy to move you upon request and availability. Once again we apologize on the noise factor.

6/10 一般

murray

2024年04月24日

满意：员工和服务

Reasonable rates but room need a face lift. Great staff are trying their best to make your stay a good one.

2024 年 4 月入住 1 晚

Suzanne Cave 于 2024年04月24日的回复

Thank you for staying with us and we look forward to seeing you in the future.

6/10 一般

Dorothy

与家人出行

2024年04月24日

满意：员工和服务

不满意：服务设施

Hotel is old and dated. The windowsill had mold on it and the bathtub drain was slow and after my daughter showered hair shavings from a previous visitor came up and lined the tub. Staff was friendly

2024 年 4 月入住 1 晚

Suzanne Cave 于 2024年04月24日的回复

Hello, I am sorry you experienced these issues with your room. Thank you for letting us know. We appreciate your review. Thank you.

10/10 超赞

Ken

2024年04月23日

满意：清洁度、员工和服务、住宿条件和设施

2024 年 4 月入住 2 晚

Suzanne Cave 于 2024年04月24日的回复

Thank you for staying with us and we look forward to seeing you in the future.

4/10 很差

Puja

2024年04月22日

2024 年 4 月入住 1 晚

NL 于 2024年05月13日的回复

Thank you for your review! If you faced any issues, we would have been more than happy to discuss and correct things. Hope to see you in the future.

4/10 很差

JULI

2024年04月19日

2024 年 4 月入住 1 晚

Suzanne Cave 于 2024年04月20日的回复

Hello, I am sorry you did not have a good stay with us. We would have been happy to discuss any issues that you encountered.

2/10 糟糕

Sanjay，Burlington

与家人及幼儿出行

2024年04月17日

满意：清洁度、服务设施、住宿条件和设施

不满意：员工和服务

AVOID GOING WITH KIDS… The person taking care of the breakfast section was rude and doesn’t know how to behave with kids and i felt biased.. when my daughter took few extra butter and jams she immediately came and asked does she need so much in a very rude tone and said “ Everything is Counted For”. My daughter who is 5yr old got so scared of her she kept on staying away from her and was terrfied of her presence. On the other hand she was handing out butter packs in bulks to other customer without them asking for it and letting them fill their large Coffee jugs. She was very rude old lady. STAY AWAY FROM THIS HOTEL IF YOU PLANNING TO GO WITH KIDS.

2024 年 4 月入住 1 晚

NL 于 2024年04月19日的回复

Thank you for taking the time to let me know about this interaction. I do apologize immensely for how this made you and your daughter feel. You are both valued and appreciated for being here. We truly would love to have you both back in the future to show you a better time. I do apologize once again for how this has made you feel. This will be addressed. Thank you for bringing this to our attention. Happy travels!

2/10 糟糕

Melz

2024年04月17日

不满意：员工和服务

They accepted our booking online and wouldn't accept us on person but I still got charged

2024 年 4 月入住 1 晚

NL 于 2024年04月18日的回复

Thank you for your review, I can help clarify things for you. Using a third party website such as any travel agency will omit the hotel from making any changes to your reservation, as it was not booked directly with us. Any and all changes must be made through the company you booked with, unfortunately. On the site it does state that we require a valid credit card to check in, I apologize if that got missed. Happy travels!

8/10 还可以

Janice

与家人出行

2024年04月16日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Tons of parking.Continental breakfast with waffles.The room is clean and spacious with a coffee maker,microwave and fridge.The pool is heated and has a hot tub and kids pool.No elevator but it’s only 2 floors.Staff are friendly and check in is always quick.There is an attached bar

2024 年 4 月入住 1 晚

Suzanne Cave 于 2024年04月17日的回复

Thank you for your comments and for staying with us. We hope to see you again.

6/10 一般

Naomi

2024年04月16日

不满意：住宿条件和设施，服务设施

The food offer in the restaurant and for the complimentary breakfast was simply terrible. I will never again eat there again.

2024 年 4 月入住 2 晚

NL 于 2024年04月16日的回复

Thanks for your review! By the food offer, do you mean the selection of items is terrible, or the food you had did not taste good? Either way, we apologize we didn't meet your standards. I'll have your comments passed to the kitchen management for further discussion. Happy travels!

4/10 很差

Erika

与家人出行

2024年04月14日

满意：服务设施

Bathtub has moldy cocking and grout. Hallways smelled heavily of someone smoking Marijuana. The smell made it into the room and took over 24hrs to clear out. The continental breakfast on the weekend was not open until 8am, compared to most hotels at 6 or 7am. No hair conditioner provided in the room, only a shampoo and a lotion.

2024 年 4 月入住 2 晚

NL 于 2024年04月15日的回复

Thank you for your review! We will have the room shut down to have it re-caulked. I do apologize that you smelt cannabis. We do have an odor eliminator spray that we can freshen up the halls with if it's ever an issue. As we are a different hotel than all the others, we do have different policy's in place. Weekends are 8am so our guests can sleep in a bit and not miss out on breakfast. I will pass along the earlier start to kitchen for further discussion. We have the shampoo, hand soap, facial soap, and lotion. We always have extra at the front desk if you need. We appreciate your feedback! all the best in your future travels.

8/10 还可以

Elsie，Calgary

与配偶出行

2024年04月13日

满意：清洁度、员工和服务、住宿条件和设施

An ok stop on a long road trip.

2024 年 4 月入住 1 晚

Suzanne Cave 于 2024年04月13日的回复

Thank you for staying with us.

6/10 一般

Nicole

2024年04月10日

满意：员工和服务

The room was OK but the lobby and gambling area were not

2024 年 4 月入住 1 晚

NL 于 2024年04月10日的回复

Thank you for your review! Was there anything specific you didn't like about the bar and lobby? We would love your input so we can fix and address the issues. Hope to see you again!

10/10 超赞

Mary Ann

团体旅客

2024年04月10日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Very nice property overall. Staff very friendly.

2024 年 4 月入住 3 晚

Suzanne Cave 于 2024年04月10日的回复

Thank you for your comments and for staying with us.

10/10 超赞

Scot，Lethbridge

与家人及幼儿出行

2024年04月10日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

I had a poolside room and it was awesome. The breakfast is typical but very good. Bar attached to the hotel with VLT's, pool tables and big screen TV's. Fresh Co within 100 steps if you want to buy stuff for your room. Superstore across the street with liquor store.

2024 年 4 月入住 3 晚

Suzanne Cave 于 2024年04月10日的回复

Thank you for your comments and for staying with us. We hope to see you again.

10/10 超赞

Alana

2024年04月9日

满意：清洁度、员工和服务、住宿条件和设施

2024 年 4 月入住 1 晚

Suzanne Cave 于 2024年04月10日的回复

Thank you for staying with us. We hope to see you again.

8/10 还可以

Grant

与家人出行

2024年04月9日

满意：清洁度、员工和服务、住宿条件和设施

Clean rooms, friendly helpful staff, nice continental breakfast with great coffee

2024 年 4 月入住 4 晚

Suzanne Cave 于 2024年04月9日的回复

Hello, Thank you for your comments and for staying with us.

8/10 还可以

Charles

2024年04月8日

满意：住宿条件和设施，清洁度

2024 年 4 月入住 1 晚

Suzanne Cave 于 2024年04月9日的回复

Thank you for staying with us. We hope to see you again.

8/10 还可以

Mike

与家人及幼儿出行, 与配偶出行

2024年04月7日

满意：清洁度、员工和服务、住宿条件和设施

Nice family get-away with our grandkids, good continental breakfast....

2024 年 4 月入住 1 晚

Suzanne Cave 于 2024年04月7日的回复

Hello, Thank you for your comments and for staying with us. We are pleased that you enjoyed stay.

8/10 还可以

Lisa

与配偶出行

2024年04月5日

满意：清洁度、员工和服务、住宿条件和设施

Great stay! Staff were awesome !

2024 年 4 月入住 3 晚

Suzanne Cave 于 2024年04月7日的回复

Hello,Thank you for your kind message about our staff. Thank you for staying with us also.

4/10 很差

Brian

与家人出行

2024年04月4日

满意：清洁度

不满意：员工和服务

$200.00 dollar deposit is ridiculous, already paying over 200 to sleep and try to have a nice evening in the city to shop and enjoy an outing on the town !

2024 年 3 月入住 1 晚

Suzanne Cave 于 2024年04月4日的回复

Hello,The deposit is for the full amount of your stay to guarantee your room. You must have a valid credit card to be able to check in. We will refund the full amount of your deposit upon check out if you wish to pay by a different method. Thank you.

6/10 一般

Colin

带宠物出行

2024年04月4日

满意：员工和服务

Good service

2024 年 3 月入住 1 晚

Suzanne Cave 于 2024年04月4日的回复

Hello,We would of been happy to discuss any issues you may of encountered. Thank you for staying with us.

10/10 超赞

carter

2024年04月3日

满意：清洁度、员工和服务、住宿条件和设施

2024 年 4 月入住 1 晚

NL 于 2024年04月5日的回复

Thank you for your review! You were lovely to have with us. Hope to see you again!

6/10 一般

Curtiss

2024年04月3日

满意：住宿条件和设施，员工和服务

2024 年 4 月入住 1 晚

Suzanne Cave 于 2024年04月4日的回复

Hello,We would of been happy to discuss any issues you may of encountered. Thank you for staying with us.

10/10 超赞

dex

与家人及幼儿出行

2024年04月3日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Great place to stay specially with family,clean rooms and facilities,we really like the Pool also its clean my kid really enjoy it.

2024 年 4 月入住 2 晚

Suzanne Cave 于 2024年04月3日的回复

We are pleased that you enjoyed your stay and the children enjoyed their visit. Thank you for staying with us.

10/10 超赞

Tobias

2024年04月3日

满意：清洁度、员工和服务、住宿条件和设施

Very friendly and welcoming staff!

2024 年 4 月入住 1 晚

Suzanne Cave 于 2024年04月3日的回复

Thank you for your comments about our staff. Thank you for staying with us.

4/10 很差

Evangeline

与家人出行, 团体旅客

2024年04月1日

My son liked the jacuzzi. We arrived and no lift so we need to carry all our luggage and stuff going upstairs. All the stairs are disgusting. Not cleaned at all. Their coaches and chairs have lots of dogs pee mark and it smells. Breakfast..not impressed.

2024 年 3 月入住 2 晚

Suzanne Cave 于 2024年04月1日的回复

Hello,We apologize for the issues you encountered during your stay. We would of been more than happy to move you rooms upon request. I will definitely pass your comments on to our housekeeping manager. Thank you for letting us know.

8/10 还可以

Sandra

2024年04月1日

满意：清洁度、员工和服务、住宿条件和设施

2024 年 3 月入住 1 晚

Suzanne Cave 于 2024年04月2日的回复

Thank you for staying with us.

8/10 还可以

Ryan

与家人及幼儿出行

2024年04月1日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Very clean and had such a good sleep / Id stay here agian for sure

2024 年 3 月入住 1 晚

Suzanne Cave 于 2024年04月1日的回复

Thank you for staying with us and we hope to see you again.

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关于东温尼伯温德姆旅游旅馆的点评

点评

还可以

8.0/10

8.4/10

7.4/10

7.4/10

7.8/10

点评

8/10 还可以

Josip

Josip

8/10 还可以

Adam

Adam

8/10 还可以

kerrianne

kerrianne

10/10 超赞

Melissa

Melissa

10/10 超赞

Michael

Michael

10/10 超赞

Ken

Ken

6/10 一般

JEONGTAE，Toronto

JEONGTAE

10/10 超赞

Glenda

Glenda

2/10 糟糕

Tarynn

Tarynn

4/10 很差

Bob D

Bob D

10/10 超赞

Alexandra

Alexandra

10/10 超赞

Albert

Albert

10/10 超赞

Savannah

Savannah

10/10 超赞

Myles

Myles

8/10 还可以

Donna

Donna

2/10 糟糕

Zobbi

Zobbi

8/10 还可以

Hugo

Hugo

10/10 超赞

Theresa

Theresa

10/10 超赞

Julie

Julie

2/10 糟糕

Monica

Monica

10/10 超赞

Priscilla

Priscilla

4/10 很差

Jonathan

Jonathan

6/10 一般

murray

murray

6/10 一般