Hotel Indigo Winston-Salem Downtown by IHG

Hotel in Winston-Salem with 24-hour front desk and coffee shop/cafe

Choose dates to view prices

Where to?

Dates

November 2025

4

December 2025

Premium bedding, pillow-top beds, desk, laptop workspace

Hotel Indigo Winston-Salem Downtown captures the city's vibrant energy. Guests enjoy happy hour at Sir Winston Wine Loft, free WiFi, and a dedicated work center. The staff consistently earns praise for their helpful service.

Excellent

Popular amenities

Parking available
Bar
24/7 front desk
Pet-friendly
Air conditioning
Free WiFi

HK$975 total

includes taxes & fees

23 Nov - 24 Nov

Room options

Check availability for these dates

Tonight

Nov 4 - Nov 5

Tomorrow

Nov 5 - Nov 6

All rooms

1 bed

2 beds

Showing 13 of 13 rooms

Standard Room

Highlights

Air conditioning

Free cots/infant beds

LCD TV

Pillow-top bed

Premium bedding

Bathrobes

Hairdryer

Private bathroom

400 sq ft
Sleeps 2
1 Twin Bed

Premium Room, 1 King Bed

Wonderful

Highlights

Air conditioning

LCD TV

Premium bedding

Pillow-top bed

Bathrobes

Hairdryer

Private bathroom

Designer toiletries

400 sq ft
Sleeps 2
1 King Bed

Standard Room, 1 King Bed

Very good

Highlights

Air conditioning

LCD TV

Premium bedding

Pillow-top bed

Bathrobes

Hairdryer

Private bathroom

Designer toiletries

400 sq ft
Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds

Exceptional

Highlights

Air conditioning

LCD TV

Premium bedding

Pillow-top bed

Bathrobes

Hairdryer

Private bathroom

Designer toiletries

400 sq ft
Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Mobility Accessible

Very good

Highlights

Air conditioning

LCD TV

Premium bedding

Pillow-top bed

Bathrobes

Hairdryer

Private bathroom

Designer toiletries

400 sq ft
Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Mobility Accessible (Communications)

Highlights

Air conditioning

LCD TV

Premium bedding

Pillow-top bed

Bathrobes

Hairdryer

Private bathroom

Designer toiletries

440 sq ft
Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds (High Floor)

Highlights

Air conditioning

LCD TV

Premium bedding

Pillow-top bed

Bathrobes

Hairdryer

Private bathroom

Designer toiletries

Sleeps 4
2 Queen Beds

Premium Room, 1 King Bed (High Floor)

Highlights

Air conditioning

LCD TV

Premium bedding

Pillow-top bed

Bathrobes

Hairdryer

Private bathroom

Designer toiletries

Sleeps 2
1 King Bed

Standard Room, 1 King Bed (High Floor)

Very good

Highlights

Air conditioning

LCD TV

Premium bedding

Pillow-top bed

Bathrobes

Hairdryer

Private bathroom

Designer toiletries

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning

LCD TV

Premium bedding

Pillow-top bed

Bathrobes

Hairdryer

Private bathroom

Designer toiletries

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning

LCD TV

Premium bedding

Pillow-top bed

Bathrobes

Hairdryer

Private bathroom

Designer toiletries

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning

LCD TV

Premium bedding

Pillow-top bed

Bathrobes

Hairdryer

Private bathroom

Designer toiletries

Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning

LCD TV

Premium bedding

Pillow-top bed

Bathrobes

Hairdryer

Private bathroom

Designer toiletries

Sleeps 4
2 Queen Beds

About the area

104 WEST FOURTH STREET, Winston-Salem, NC, 27101

What's nearby

Benton Convention Center - 3 min walk - 0.3 km
Truist Stadium - 15 min walk - 1.3 km
Old Salem - 16 min walk - 1.4 km
Winston Salem State University - 2 min drive - 1.7 km
Wake Forest University Baptist Medical Center - 2 min drive - 2.4 km

Getting around

High Point Station - 24 min drive
Greensboro, NC (GSO-Piedmont Triad Intl.) - 27 min drive

Restaurants

‪The Katharine Brasserie and Bar - ‬3 min walk
‪Dogwood Hops And Crops - ‬3 min walk
‪Thai Harmony - ‬2 min walk
‪Mellow Mushroom - ‬4 min walk
‪Thirsty Pallet - ‬2 min walk

About this property

Hotel Indigo Winston-Salem Downtown by IHG

Hotel near Hanes Mall

At Hotel Indigo Winston-Salem Downtown by IHG, you can look forward to a coffee shop/cafe, a bar and a business centre. The on-site restaurant, Sir Winston Wine Loft, offers brunch, dinner and happy hour. Stay connected with free in-room WiFi.

You'll also find perks such as:

Valet parking (surcharge), express check-out and express check-in
A 24-hour front desk, a TV in reception and a lift
A banquet hall, ATM/banking services and smoke-free property
Guest reviews speak highly of the helpful staff

Room features

All 75 rooms boast comforts, such as premium bedding and laptop-friendly workspaces, as well as perks, such as air conditioning and bathrobes.

Other conveniences in all rooms include:

Bathrooms with designer toiletries and baths or showers
42-inch LCD TVs with cable channels
Wardrobes/cupboards, limited housekeeping and desks

Similar properties

Pet-friendly
Restaurant
Air conditioning
Gym

HK$1,308 total

includes taxes & fees

23 Nov - 24 Nov

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transport

Valet parking on site (USD 26 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Food and drink

A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli

Restaurants on site

Sir Winston Wine Loft
Sir Winston Wine Loft
Starbucks

Things to do

TV in common areas

Family friendly

Snack bar/deli

Conveniences

24-hour front desk
ATM
Luggage storage
Safe at front desk
Shared microwave

Guest services

Housekeeping (weekly)

Business services

2 meeting rooms
Business centre
Computer station

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Handrails in stairways
Lift
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs on site

More

Ballroom
Banquet hall
Smoke-free property

Room amenities

Bedroom

Pillowtop mattress
Premium bedding

Bathroom

Bathtub or shower
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

42-inch LCD TV with cable channels

More

Air conditioning
Desk
Desk chair
Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:30 AM

Early check-in subject to availability

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50, per accommodation, per stay, plus a deposit of USD 50 per stay

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Important information

Optional extras

Valet parking fee: USD 26 per night (in/out privileges)
Pet deposit: USD 50 per stay
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Cashless transactions are available

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Winston Salem By Ihg

Hotel Indigo Winston Salem Downtown

Hotel Indigo Winston-Salem Downtown by IHG Hotel

Hotel Indigo Winston Salem Downtown an IHG Hotel

Hotel Indigo Winston-Salem Downtown by IHG Winston-Salem

Hotel Indigo Winston-Salem Downtown by IHG Hotel Winston-Salem

Frequently asked questions

Is Hotel Indigo Winston-Salem Downtown by IHG pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 50 per stay and a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Indigo Winston-Salem Downtown by IHG?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo Winston-Salem Downtown by IHG on 23 Nov 2025 start from HK$862.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Indigo Winston-Salem Downtown by IHG?

Valet parking is available for USD 26 per night.

What time is check-in at Hotel Indigo Winston-Salem Downtown by IHG?

Check-in start time: 3 PM; check-in end time: 3:30 AM.

What time is check-out at Hotel Indigo Winston-Salem Downtown by IHG?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Hotel Indigo Winston-Salem Downtown by IHG located?

Situated in Winston-Salem, this hotel is within a 5-minute walk of Frank L. Horton Museum Center and Benton Convention Center. Home Moravian Church and Old Salem are also within 1 mile (2 km).

Have a question?

Beta

Get instant answers with AI powered search of property information and reviews.

Ask a question

Hotel Indigo Winston-Salem Downtown by IHG Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Location

9.0

Staff & service

8.8

Eco-friendliness

9.2

Property conditions & facilities

10/10 Excellent

Jamal

25 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Truly enjoyed our stay and the service and employees were so kind.

Stayed 1 night in Jul 2025

10/10 Excellent

Laura

22 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really cool art deco building in downtown WS.

Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

1 May 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Hotel is super cute & clean with a Great restaurant

Stayed 1 night in Apr 2023

10/10 Excellent

Lisa Lynn

29 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location!

10/10 Excellent

Paola

23 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stop when going to our beach vacations

Coming to Indigo is a nice experience, staff is friendly and room are clean.

Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

3 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love this hotel. It is very reasonably priced and in a great location. The staff always goes above and beyond.

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

18 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location! Great room and service!

Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

25 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean hotel. Helpful staff.

Stayed 2 nights in Jul 2024

10/10 Excellent

Stephanie

14 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel. Staff is always efficient and friendly. Many good restaurants but area can be sketchy after dark.

Stayed 1 night in Aug 2023

10/10 Excellent

Daniel

6 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Getaway!

Overall, fantastic experience. From the check-in to the valet parking, everyone extremely friendly. The room was very spacious with very nice finishes. Extremely comfortable bed. We will definitely be back!

Stayed 2 nights in Jan 2024

8/10 Good

Edgar

5 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a good hotel. There aren’t many options in Winston- Salem downtown, but I felt like this was one of the best in that context and was happy to stay there. Nice staff, decent breakfast, and clean room. Unfortunately, we were placed in a room by the elevator, so had to endure a lot of noise over the weekend.

Stayed 9 nights in Dec 2023

10/10 Excellent

Emma

13 Apr 2023

Liked: Cleanliness, property conditions & facilities

Quick check in. Clean and well maintained room. Great shower and products! Friendly staff.

Stayed 1 night in Apr 2023

10/10 Excellent

Carolina

21 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a very peaceful and lovely stay. Most interactions were delightful and hospitable. The front desk woman at check-in was such a kind, patient, and genuinely helpful person! But another young lady assisted our check-out gave off an 'annoyed retail associate' vibe. The 6th floor rooms were lovely with tall ceilings and modern fixtures. I personally did not like that housekeeping left the hallways messy while they worked. But the room was spotless and I really enjoyed how central and walkable WSNC's downtown area was.

Stayed 1 night in Jul 2024

6/10 Okay

Logan

7 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Overall good hotel to stay at. It was a little disappointing to learn that the valet ends at 11pm as I was coming back from a late dinner meeting which meant trying to find street parking. It was also frustrating that my room wasn’t ready when I got there (an hour after check in) and I’m almost certain I was downgraded to a different available room (I’ve stay at the property before and had much better rooms).

Stayed 1 night in Apr 2024

6/10 Okay

Shaqura

18 Jul 2022

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Its looks nice

Our first room looked as if someone slept in the bed. The 2nd room you can see the dust layer on the side tables, we were provided w two towels one had make up on it. I just expected better from a hotel that charges almost $200 a night

Stayed 1 night in Jul 2022

6/10 Okay

SANDRA

27 Oct 2024

Disliked: Cleanliness, staff & service

Disappointing

We reserved a handicapped room. Did not get that. Offered to change it later but at this point it was only a stay for a day and a half. We were not given fresh towels nor was the coffe e maker working. The beds were very comfortable. The restaurant was very good and the staff very friendly. At the price of the room we expected better care of that. Would not recommend nor would I go back.

Stayed 2 nights in Oct 2024

4/10 Poor

Nancy

4 Aug 2024

Disliked: Staff & service, property conditions & facilities

Disappointed for the money. Prepaid for breakfast took 30 min to get waited on. Only one server in entire dinning area Limited menu. Room okay…nothing special. Only 2 bath,hand and wash cloth.Pillows very hard. The location was convenient since we were there for funeral that was walking distance. $27.00 charge for valet parking decided to street park ourselves. Just not worth the room cost.

Stayed 2 nights in Aug 2024

2/10 Terrible

Nancy

2 May 2023

Disliked: Staff & service

Rude Manager

The manager Randall was ryde and not helpful.

Stayed 1 night in Apr 2023

10/10 Excellent

Jon

4 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed at the Indigo while attending an concert

Easy check in. We self parked at a public garage that was near by, approximately 50 yards away. Valet was typically available but they were tied up. My car cost $12 for overnight parking (versus $26 for valet at the same garage not including tip). The room was clean and the bed was comfortable. There was no refrigerator in the room and the ice machine was on another floor. Our room was typically quiet but doors opening and closing were audible. The staff was friendly. We went to a concert at the Ramkat, Ubered to the concert and walked back. The return walk took about 10 minutes.

Stayed 1 night in Oct 2024

8/10 Good

Caitlin

13 Oct 2024

Parking was very limited in the area and valet had to use street parking for enough spaces. There was some dust in the corners of the room. The valet link sent to my phone didn't allow me to order my car in the morning so I walked down at 6:05am, but they weren't around. I waited a few minutes and they returned for their regular hours of 6am-11pm. The stay was fine, but I wouldn't choose this hotel again since it wasn't the best overall experience, but maybe common for a downtown Winston-Salem hote.

Stayed 1 night in Oct 2024

6/10 Okay

Robin

23 Sept 2023

Liked: Cleanliness, amenities

First off, good luck at finding somewhere to park to check in here. It was awful. Next the employee at check in was too rushed and rude. We needed ice and asked another employee where it was available. She suggested the bar, so we went there first. The bartender that evening was "extremely rude"! We did eventually get ice, only available on one floor. The room was extremely clean and the bed was very comfortable! The building is historic and they have tried to save that. Overall, work on staff and parking and it would be worth every penny.

Stayed 1 night in Jul 2023

8/10 Good

laura

5 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

OK hotel for the price. The inside looks good, but they need to do something about the interior of the building, it looks really creepy from the back. The cleaning staff needs to make sure the entire room is clean (the table was sticky and with visible spills; they should vacuum more carefully). Reception staff was very nice and helpful.

Stayed 1 night in Oct 2025

10/10 Excellent

Toni

7 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really liked The Indigo Hotel. Really appreciated the valet service. Check in was great. Staff were really nice. Bar tenders were great. The room was nice and beautifully decorated. Enjoyed the nice bedding and toiletries. Would definitely stay here again.

Stayed 1 night in Sep 2025