Overall we had a great experience. We noticed some issues with the state of the rental house upon arrival, and then contacted the management company. The management company was professional and responded quickly to address the concerns the following day. They also provided a partial refund to compensate for the inconvenience. Despite these minor issues, the house is as described in the listing and very comfortable for large groups. Despite the open floor plan, the bedrooms are quiet. The kitchen is fantastic. Proximity to winter park resort is a major plus.