Unclean and ran down mice dropping, spiders everywhere. Toilet needs a good clean
Scott
2024 年 3 月入住 2 晚
10/10 超赞
Lyndell
2024年01月16日
Lyndell
2024 年 1 月入住 1 晚
8/10 还可以
Emma
2023年12月6日
满意:员工和服务
Very close to main shopping area, right beside community pool and 2 minute walk to Waltzinng Matilda centre
Emma
2023 年 12 月入住 2 晚
10/10 超赞
Paul
2023年11月21日
Paul
2023 年 11 月入住 1 晚
6/10 一般
Janine
与家人及幼儿出行, 与家人出行
2023年10月20日
满意:员工和服务
不满意:住宿条件和设施,服务设施
There were 2 new chairs like in the photos but 3 old ones. The table was very wobbly and with kids this isn't great. The fridge was terrible and we had to throw out most of our food as it had perished. The kettle was so badly stained from the water (which can't be helped), but needed to be replaced, I wouldn't use it. The walls reminded me of the old school portables which they removed from schools due to unsafe material in the walls, so I wasn't happy my children were sleeping next to it.
The staff were lovely and accommodating. But it was really dated, tired and needed updating.
Janine
2023 年 10 月入住 2 晚
8/10 还可以
M.
与家人及幼儿出行
2023年10月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff
M.
2023 年 10 月入住 1 晚
2/10 糟糕
Andrew
与家人及幼儿出行
2023年10月4日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
If could give less than 1 star I would. Wifi didn’t work. Visible black mould all over the bathroom roof. A clear health hazard to my son (who has a mould allergy) and pregnant wife. Beds were some of the worse I’ve seen. Tv reception was horrible plus the tv picture was damaged.
Went to reception to ask for a refund as we simply couldn’t stay in a room with so much significant mould with my sons allergy. She said “it’s not mould. It’s just worn paint”. But if you want a refund you will need to contact wotif and they will need to contact us to do that.
Found public wifi in town to contact Wotif. Who then contacted Matilda Hotel. To which she said “we can swap them to a different room (which was never offered at the time). At this stage we already had to book another room in town. Owner refused to refund and said “tough luck”.
HORRIBLE EXPERIENCE. If this was the last motel
in town. I simply would not stop in Winton
Andrew
6/10 一般
Vicki
与配偶出行
2023年07月14日
满意:员工和服务
不满意:住宿条件和设施
Managers were excellent. The bathroom is terrible. It’s need a total refurb. The bed had roll together so we used a single as well. You heard noise and movement when your neighbours moved in their room next door. We stayed 3 nights
Vicki
2023 年 7 月入住 3 晚
6/10 一般
Rosemarie
与配偶出行
2023年07月5日
不满意:住宿条件和设施,清洁度
It was old. No bedlights. Lights rusted and globes removed
Shutter blinds dirty
Bed was comfortable