Witney Spa Hotel

"Clean room"

"Seem to have been upgraded to a studio which was a lovely surprised and so well equipped. "

"Excellent"

"Where do I start… check in-no one took a deposit so had trouble with having to pay for everything as I couldn't bill room until I finally sorted it at the front desk. Room key didn’t work second day because my reservation of adding a night seemed to confuse staff so had to be at the front desk every morning until that was sorted. Room restock was HORRIBLE. Had to call every night of a 4 night stay because staff had not refreshed at least 1-5things such ascoffee, tissue, sugar, water, spoon, coffee cups. They didn’t clean room, wipe fixtures, or vacuum. Bed was made by throwing up the duvet and haphazardly throwing the pillows on the bed. Had a young woman masseuse who thought she was a medical doctor and I had to tell her 4 times to stop working on my back in a sensitive area and she told me “but you are tight all over” so we work where it’s needed!!!!!!! Excuse me I have been in this body for 60 years and I know it better than you little girl!!!! Room was noisy as it was right next to the utility closet where the staff made a huge ruckus getting the vacuums out at 7:30am every morning. Fire alarm went off randomly one morning at 8am-no communication, information. Nothing. I ignored it as the service was so subpar I figure it was a false alarm..and it was but it went on for 20 minutes. You get complimentary items first night but then couldn’t get them again even though I offered to pay for them to get them. Got impression all staff just did the BARE minimum"

"I have stayed at this hotel a few times. The rooms are spacious and always very clean. I find the beds are very comfy. Always have a good night's sleep. Each time I have stayed here it has been very quiet at night, no noise from other residents which is nice. Staff are friendly and helpful. Good facilities to use. Nice restaurant and good food. I would highly recommend this hotel."

"Man the receptionist. Most of the time your staff are somewhere else, even mid of the day, no one answers the phone!"

"Very old building, yet very charming. Many small sitting areas to read and to relax and they are really very cute. The facilities are very clean and well maintained. The staff are very helpful. A great experience for me. "