Woodburn Woodburn Premium Outlets Hotels

"We were in a handicap room with a door to an adjoining room. The walls were not well soundproofed and the adjoining room had a dog and small children who were quite noisy. We arrived after dark and had so much difficulty trying to figure out how to turn on the lights that we finally had to question the manager on duty. I am a seasoned traveler who has spent years in hotel rooms and never experienced anything like that. We stayed two nights and while the towels were changed, the bed was not made up after the first night. The only bright spot was the breakfast. No complaints there. It was quite good for a hotel of this quality."

"A/c didn’t work and the staff is rude"

"Wonderful breakfast, great room with a comfy bed. We enjoyed everything and the gardens were so lovely."

"Everything, everyone, everyday that we stayed, made our trip so special. You feel like they were catering to your every need. Over the top customer service. First class all the way."

"The rooms are not clean and very noisey. The hotel has not refunded my deposit and refuse to help me get it back or help in any way shape or form. I cannot even get through to anyone helpful by phone. I was on a call for over a half hour and transffered three times with no one able or willing to help me."

"Quiet. Clean. Roomy."

"Breakfast was good but only 3 main things "

"Great and friendly staff, stay here every month for work. "

"Everything good"