「Staff: everyone was friendly, from the maid, receptionist, security guards and maintenance workers.
The room was very clean and spacious with all the necessary amenities available in the kitchen. Excellent view of the ocean from the balcony.
The property is located right on beach, so on a good day you can venture there. Otherwise, Browne beach was a great option which was located a few minutes away. There is access to 2 pools as the hotel shares the land space with its sister hotel, Blue...
「Location
Staff did not show how to operate the TV, the AC, the shower head, nor the rusty looking stove.
The store was very old. I was afraid to touch the stove.
There were no disposable cups in the bathroom, for oral care.
There was no complimentary 6 once bottles of water, no box of tissue, no paper towel, or cloth kitchen towel.
The lock on the door appeared weak.
There was floss treader on the bed. I did not use any.
There an uneven step at the top of the first flight of the stairs...
「We didn’t receive the room in the picture for the rooms we booked. Complained about it for days. Then showed pictures of the rooms we booked online and then they moved us to the right type of rooms but the rom still didn’t have anything it said in the description. Like the minibar in the rooms which is essential in an all inclusive」
「The resort is showing it's age. Check in was smooth. Room ha air conditioner in the bedroom and a fan in living area. Bathroom had no soap in shower. Paint peeling off walls in spots. Some areas showing mould.」
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