尊敬的宾客， 感谢您选择并入住西安W酒店，并抽出宝贵时间与我们分享您的入住体验。我们非常愉快的获知此次的总体入住体验令您满意！我在此代表我本人及我们的团队，感谢您对万豪国际集团品牌的支持，您对我们的认可将极大的鼓励我们以更加优秀的服务热 忱工作！ 我们期待着您的再次到访，让我们有机会为您提供更好的服务。祝好！西安W酒店数字营销经理- Abe Xu

尊敬的宾客，非常感谢您入住西安W酒店，并分享您的入住体验。您对我们员工的肯定，我们备受鼓舞，你所提到的建议我们相关部门的同事会关注并提升客户体验，期待您的下次入住以及满分好评。

Dear guest, Greetings from W Xian Hotel.We are appreciate that takes your time to share the experiences with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for all the inconvenience already caused to you. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Xi'an. It would be our pleasure wonder if you can inform us more detailed information about your stay, such as your check-in date or room number? Sincerely Abe Xu Digital Manger

尊敬的西安W贵宾， 感谢您入住西安W酒店并抽出宝贵的时间与我们分享您的入住感受。很抱歉没能给您带来完美的入住体验。我们高度重视您就空调设施的反馈，并真诚地向您致歉。我们将不断自我提升与改善。 与此同时，您的认可也鼓舞着我们再接再厉、做得更好。衷心感谢您。 期盼着在将来有机会更好地为您服务。谨启，西安W酒店数字营销经理- Abe Xu

感谢您的入住，期待您的再次光临。

感谢您的入住，期待再此与您见面。

Dear guest， First of all, thank you for staying with us at W Xian Hotel! I also appreciate you had took your valuable time to give us you stay experience feedback! I’m very glad that you had a great experience with us and very happy to notice that your overall stay experience was to your satisfaction! I wish to take this opportunity to express our appreciation to you. And also we look forward to the opportunity of welcoming you back in the near future to experience our fantastic swimming pool. I’m looking forward to meet you and welcome you back in the near future! Best Regards! Abe Xu Digital Manger

Dear guest, Thank you for choosing W Xian Hotel for your stay. We are appreciating that takes your time to share the experiences with us and would like assure you that your detailed comment has been noticed. First and foremost, please accept our apologies for the inconvenience caused during your stay. We sincerely wish you can enjoy our meticulous service during stay experience. We are deeply apologies to you during your stay when the hotel occupancy was high for failed to meet your expectations. I would like to express my sincere apologies on behalf of me and our team. We have shared your feedback with the relevant department timely and our Management team have formulated the corresponding improvement plan. It would be our pleasure wonder if you can inform us more detailed information about your stay, such as your check-in date or room number? Sincerely, look forward to serving you again in the near future. Abe Xu Digital Manger

Dear Guest， Greetings from W Xian Hotel. Thank you for your feedback on your recent stay. We are pleased to know you enjoyed your stay with us. We look forward to seeing you again and hope your next visit will be as pleasant as the previous one. Abe Xu Digital Manger

Thank you! the ambiance here at @ XIAN is literally day and night ：） We are very proud of our iconic hotel here in the city, and look forward to seeing you again soon Abe Xu, Digital Manager

Dear guest, Thank you for choosing W Xian Hotel for your stay. We are appreciating that takes your time to share the experiences with us and would like assure you that your detailed comment has been noticed. First and foremost, please accept our apologies for the inconvenience caused during your stay. We sincerely wish you can enjoy our meticulous service during stay experience. We are deeply apologies to you during your stay failed to meet your expectations. I would like to express my sincere apologies on behalf of me and our team. We have shared your feedback with the relevant department timely and our Management team have formulated the corresponding improvement plan. It would be our pleasure wonder if you can inform us more detailed information about your stay, such as your check-in date or room number? Sincerely, look forward to serving you again in the near future. Abe Xu Digital Manager

Dear guest, Thank you for choosing W Xian Hotel. We are appreciate that takes your time to share the experiences with us.We are pleased to know you enjoyed your stay with us. Meanwhile,we have shared your feedback with the relevant department timely and our Management team have formulated the corresponding improvement plan. Sincerely, we are looking forward to seeing you again. Abe Xu Digital Manger

Dear Guest， Greetings from W Xian Hotel. Thank you for your feedback on your recent stay. We are pleased to know you enjoyed your stay with us. We look forward to seeing you again and hope your next visit will be as pleasant as the previous one. Abe Xu Digital Manger

Dear Guest， Greetings from W Xian Hotel. Thank you for your feedback on your recent stay. We are pleased to know you enjoyed your stay with us. We look forward to seeing you again and hope your next visit will be as pleasant as the previous one. Abe Xu Digital Manger

Dear guest， First of all, thank you for staying with us at W Xian Hotel! I also appreciate you had took your valuable time to give us you stay experience feedback! I’m very glad that you had a great experience with us and very happy to notice that your overall stay experience was to your satisfaction! I wish to take this opportunity to express our appreciation to you. And also we look forward to the opportunity of welcoming you back in the near future to experience our fantastic swimming pool. I’m looking forward to meet you and welcome you back in the near future! Sincerely,

Dear guest, Thank you for choosing W Xian Hotel for your stay. We are appreciating that takes your time to share the experiences with us and would like assure you that your detailed comment has been noticed. First and foremost, please accept our apologies for the inconvenience caused during your stay. We sincerely wish you can enjoy our meticulous service during stay experience. We are deeply apologies to you during your stay when the hotel occupancy was high for failed to meet your expectations. I would like to express my sincere apologies on behalf of me and our team. We have shared your feedback with the relevant department timely and our Management team have formulated the corresponding improvement plan. It would be our pleasure wonder if you can inform us more detailed information about your stay, such as your check-in date or room number? Sincerely, look forward to serving you again in the near future. Abe Xu Digital Manger

Dear guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at W Xi’an Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the W Xi’an Hotel and we hope you choose to create more memories here whenever your travels bring you back to Xi'an. Sincerely, ABE XU Digital Manger

Thank you for your review! I am glad that you recognized our service - we look forward to welcoming you back here at W XIAN

We are very sorry for the unpleasant experience. We will continue to improve our service according to your Suggestions. We hope you can give us a chance and look forward to seeing you again.

Thank you for your review! I am glad that you recognized our service - we look forward to welcoming you back here at W XIAN