Xing'an Hotel with Pool

"Stayed at the hotel for a bit more than a week. Looks very nice aesthetically. Very nice and flexible cleaning staff...that's where the good parts end honestly. Checking in was difficult, the people at the front couldn't find my reservation and were skeptical that I actually booked rooms. There were bugs and mosquitoes in my room, and I always woke up with bug bites. While checking out, the front desk said I was good to go. Half an hour later, I am bombarded with calls about some bills that I...

"Amazing doesn’t even get you half way! This is an incredible hidden gem in Guilin. Nestled in the middle of the botanical gardens, this hotel is perfect! 10 stars! The staff is warm and welcoming and incredibly friendly and helpful, even for the non-Chinese speaking guests. The staff went above and beyond at every turn. This is a must stay if you get the chance. The rooms are huge the bed and pillows incredibly comfortable. I haven’t slept this well in years. The included breakfast was...

"Great view, walking distance to everything and nice breakfast included. However their TV system didn’t work and not much channels to watch. Also they close the Gym and

all the time, and it is quite a hassle to call the staff to open it every single time you want to use it. "

"We particularly liked the location of the hotel. We were very grateful that the reception staff gave such a warm welcome on arrival. The concierge was very helpful with directions and arranging taxis. The room was very clean. The spa treatment, foot massage was outstanding. Lots of choice for breakfast. However, the breakfast area was crowded, and the coffee machine kept breaking down during our stay, meaning we had no coffee on two mornings."

"Good, comfortable hotel with plenty of space. Great breakfast with lots of options. The only negative was that the room smelled like cigarettes which was annoying. "

"A place with very nice view on the lake. provided very nice breakfast at a large sitting area."