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"The hotel is set in a beautiful location, and I stayed for three nights. The staff were friendly, and the service was generally pleasant. However, given that it carries the Sofitel Legend brand, the condition of the rooms was disappointing and fell short of expectations. Upon check-in, I inspected the bathroom and reported finding hair in both the bathtub and shower. While housekeeping attended and cleaned the bathtub, the shower was overlooked—the same strands of hair remained afterward, which was concerning. There were also visible signs of water leakage on the walls, and some of the light strips were not functioning and appeared to be awaiting replacement. The bathroom lighting was inconsistent, with three different colour temperatures. The vanity mirror was tinted, making it impractical to use; I had to use the decorative border to see myself properly. Considering the hotel’s premium pricing and brand positioning, I would have expected a much higher standard of maintenance and attention to detail."

"非常棒，交通又方便"

"Clean and tidy. Staff are nice and have good attitude. Great experience."

"飯店位置鄰近地鐵站出入行方便，櫃檯人員服務熱忱良好，房間隔音尚可，早餐多樣化非常棒融合地方特色，會推薦友人及再次入住，惟透過訂房平台與飯店聯繫未獲回應這點需要改進！"

"早餐非常豐富，職員有禮，非常推薦入住"

"Clean and big area, wonderful location "

"客房雖有時代感，但設備功能齊全，床褥舒適，空間夠大，職員服務也很好，住了4晚，晚晚都睡得很好，非常滿意！"

"性價比高的一間住宿。地點優越，距鼓樓及鐘樓景點不遠，離地鐵站也在可行距離。職員整體友善及能解決客人需要。房間整潔，寬大及設備齊全。有付費機埸接送服務，收費合理。有免費下午茶及晚上甜湯，令客人窩心。四週有不同食店可選擇。唯坐厕冲洗力度不太充足。"

"Great experience, stayed here earlier in January. They were very polite and friendly. While assisting to change our room for a better view, the guy who's name I forgot started singing Hotel California upon learning I was from LA. Funny guy."