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Bel Air Collection Resort & Spa Riviera Maya - All Inclusive

4.5 star property
Luxury property on the beach, with outdoor pool

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Photo gallery for Bel Air Collection Resort & Spa Riviera Maya - All Inclusive

On the beach, beach shuttle, beach massages
Outdoor pool
Free breakfast
On the beach, beach shuttle, beach massages
Interior

Popular amenities

  • All-inclusive
  • Pet-friendly
  • Bar
  • Pool
  • Breakfast included
  • Room service

Room options

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Showing 2 of 2 rooms

View all photos for Bungalow Balcony

Minibar, in-room safe, iron/ironing board, free WiFi

Bungalow Balcony

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Designer toiletries
Private bathroom
Hairdryer
Free bottled water
  • 269 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Terrace, Ground Floor

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Terrace, Ground Floor

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
TV
Ceiling fan
Designer toiletries
Private bathroom
Hairdryer
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed
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About the area

Map
Puerto Juarez Km. 265, Xpu-Ha, QROO, 77710

What's nearby

  • Xpu-ha Beach - 2 min walk - 0.2 km
  • Cenote Cristalino - 16 min walk - 1.4 km
  • Ecopark Kantun Chi - 16 min walk - 1.4 km
  • Cenote Azul - 2 min drive - 1.1 km
  • Puerto Aventuras Marina - 5 min drive - 5.3 km

Getting around

  • Tulum Intl. Airport (TQO) - 78 min drive

Restaurants

  • ‪Mirador Buffet - ‬5 min drive
  • ‪Carey Lobby Bar - ‬5 min drive
  • ‪Palmeras - ‬5 min drive
  • ‪Tokyo - ‬3 min drive
  • ‪Bar Mojado Beach - ‬5 min drive

About this property

Bel Air Collection Resort & Spa Riviera Maya - All Inclusive

Luxury all-inclusive property
You can look forward to free breakfast, a swim-up bar and a poolside bar at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive. This property is a great place to bask in the sun with a beachfront location, beach massages and a beach shuttle. Indulge in a sports massage, a facial and a body wrap at Collection Spa, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Italian cuisine and garden views. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, with a swim-up bar
  • Free self-parking
  • Bike hire, babysitting (surcharge) and luggage storage
  • Multilingual staff, wedding services and concierge services
Room features
All 144 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Bathrooms with designer toiletries and showers
  • TVs with cable channels
  • Balconies or patios, coffee/tea makers and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

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Exterior

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  • Pool
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  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Dolce! México (Cocina Fu
  • Palm Terrace
  • Shipwreck Island
  • Sushi Martini

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Picnic area

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay for free
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 3 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Bel Air Collection Resort Spa Riviera Maya All Inclusive

Frequently asked questions

Does Bel Air Collection Resort & Spa Riviera Maya - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Bel Air Collection Resort & Spa Riviera Maya - All Inclusive pet-friendly?

Yes, this property allows cats and dogs (limit 2 total).

How much is parking at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive?

Self-parking is free at this property.

What time is check-in at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive?

Check-in begins at 3 PM.

What time is check-out at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Bel Air Collection Resort & Spa Riviera Maya - All Inclusive?

Yes, the property is all-inclusive.

Where is Bel Air Collection Resort & Spa Riviera Maya - All Inclusive located?

Nestled on the beach, this Xpu-Ha property is within 1 mi (2 km) of Xpu-ha Beach, Ecopark Kantun Chi and Cenote Cristalino. Cenote Azul and Cenote Jardín del Eden are also within 2 miles (3 km).

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Bel Air Collection Resort & Spa Riviera Maya - All Inclusive Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

4.0/10

Cleanliness

5.0/10

Staff & service

3.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

I would give 3 ⭐️ ⭐️ ⭐️ to this hotel.

The hotel needs a lot of construction work. There is only two operating restaurants. The first one, Mexican. The food is great. You need to order from the menu. The waiters are very friendly and attentive. However, their knowledge is English is very limited. Most tourists are Mexican so since we do t speak Spanish it is quite boring for a our son. Second is Sushi restaurant but it is far from tasting like one. Furthermore, there is a snack bar with a alcohol bar that operates from 11 till 6. There is a bar, a sort of Lounge that most of the time stayed empty. The room is ok but too many ants and other creatures so if you are not scared then it will work for you. The AC and jaguzzi worked great. As for the beach, you have to go with the minivan, it operates between 9-5:30 but the bar over there opens at 11 but really serves from 11:30. The beach was full of sea weeds so we could not enjoy swimming much. Comparing with our previous visits to Mexico this hotel needs more work, more stations with food and drinks, more activities. The only good activity they have is snorking and kayaking.
Stayed 5 nights in Apr 2018

2/10 Terrible

Janique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Infâme, épouvantable, à éviter absolument

Absolument épouvantable : c est une honte de vendre un tel produit à ce prix. Ne vous fiez pas aux photos. Pas de plage, piscine très sale, manager de mauvaise Foix . Nourriture infâme : bref séjour épouvantable à la clé
Stayed 2 nights in May 2018