Nanjing Xu Garden Hotels

"My stay at the Ritz Carlton Nanjing was very nice. The staff was friendly and the amenities were nice. There was some wear and tear in my hotel suite which was kinda surprising to me. I would think they would replace or fix the furniture in the rooms that were worn. My room was nicely decorated for my birthday with a small cake and rose petals. There was also a nicely written card. The food and drinks in the Executive Lounge were deliciously. Especially the lamb chops that were freshly prepared. My main disappointment was not being able to have breakfast in the main dining area due to it being full and I had to go have breakfast in the Executive Lounge where the breakfast items are very limited. "

"The room is very clean, staff are very polite and helpful and the location is very convenient."

"Great location with direct access to subway. Clean room with friendly service"

"Clean room. In room washer and dryer were a pleasant surprise and made stay much easier"

"Cynthia Zheng was a lovely doorman. Club Lounge is amazing. Would stay at Shangri-La again."

"There is no sign of hotel or anything. When I got there, there was a security downstairs and he was yelling at me and no help. I have to wait for someone passed by and someone help me to call that reception guy to come and get me downstairs. They don’t have reception desk at all. They use as one room for reception and that guy live in there. He smokes in that room. Our room is dirty, yuck and floor are popping up and blind are broken. "

"The first room we checked in had very strong chemical smell and even the electrician who came to fix the bathroom room power noticed the smell. We changed to another room but the bathroom had faucet leaking. The room was in poor condition. Breakfast quality was not good and the staffs not well trained. This hotel is lack of management. the only reason I gave it 2 stars is the great location. "

"Close to metro. Friendly staff. Neat, spacious room. "

"It was tricky to find the entrance, as other reviewers have mentioned - for reference it is on Lujiali across from the Suwu office building - but the apartments were conveniently located, clean and very comfortable. The staff were also really lovely. There wasn’t a lot of cutlery but the kitchenette worked fine for basic cooking. I recommend as a food place to stay in central Nanjing. "