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Staff very helpful and responsive!

Comfortable hotel, new and staff were excellent. Letdown was that some of the rooms don’t have external window so natural light could be limited

Comfortable

very nice location, stayed there because the hotel i used to stay was full, i was not disapointed, little thing though is that breakfast is quite busy and gets full very easily

Very good hotel with a central location

We only stayed one night before our flight back home. We chose this hotel because it is well located near St. Joseph Cathedral and Hoan Kiem lake. The rooms are rather spacious and comfortable. Customer service is good, Thanks to Sulli and Jimmy at the front desk. We had to leave very early in the morning and the hotel packed take away breakfast for us. All in all, we enjoyed our short stay. Love the location.

Excellent location, not far from the old quarter. If you explore the area lots of local coffee shops and hidden gems.

Great location and rich experience

staff was nice, both at reception and breakfast. Otherwise, quite simple, get what you pay for

Nice and friendly staff, will d

Amazing stay! Clean and comfortable rooms in a great location, but what made the trip was the helpfulness and friendliness of the hotel staff, who went out of their way to make our experience a memorable one!

The staff are the highlight of the hotel, very competent and eager to please. We were upgraded to a room with a window without our asking. The room was quiet with good individually-controlled AC, comfortable bedding and fast WiFi. Cable TV reception was spotty. The room and hotel are beautiful, with hardwood and mosaic tile flooring, granite countertops and wood furniture, but the new owners need to update certain things. The tub is raised from its platform and the glass wall surround was so...